Please assist
Which server version?
Where does Plex server run on?
Are your media files on an external hard disk or a network share?
Does Plex server run on Windows perhaps?
Call up the mediainfo of one of the movies with the trash can.
It will tell you at which location Plex expects the file to be.
Now compare this with the address that is displayed in file explorer when you ‘surf’ to the file yourself.
is the drive letter different?
Yes I believe the issue us the path. I have been trying to get a movie collection to be under a main title for example JAMES bond \ JAMES BOND MOVIE
I moved the files that’s when the issue started. how do you tell the system that a file has changed location to things sync back up.
is there a better to keep collections together without moving the collection into a specific main folder (JAMES BOND) and then the titles/
@petejaynes@att.net said:
I moved the files that’s when the issue started. how do you tell the system that a file has changed location to things sync back up.
If you are lucky, you just update the library. (the chances of success are far better if you name your files like Plex expects them. Then it can identify the movies faster and much more reliably.)
But generally, you should not move files from where Plex expects them.
is there a better to keep collections together without moving the collection into a specific main folder (JAMES BOND) and then the titles/
Actually, as far as Plex is concerned it doesn’t care about collections, which are made by storing movies in common folders on disk.
Collections within Plex are just made by assigning several items a collection ‘tag’. This is not very user-friendly I admit.
Collections in the sense of a ‘virtual subfolder’ within the movie library are unfortunately not possible in Plex.
If you want all James Bond movies to appear side-by side, just edit their ‘Sort title’ to “James Bond (year)” this will cause them all to appear in the long movie list under the letter J, in the order of release.
This is how I make do.
