I paid, why can not I use it? (2016-12-13)

Transaction Information

Type Sale
Description (Plan) Lifetime
Status Settled
Amount $119.99 USD *
Created At 2016-12-13

What email address did you use? Your current profile does not indicate you are a Plex Pass holder.

myshin81@gmail.com

Contact the billing department:

https://www.plex.tv/contact/?option=plex-pass-billing

I already have an inquiry. You can no longer sign in when connecting to a new window.

This is an automated response, there is no need to reply unless you have additional information you would like to share.

The plexpass-billing@plex.tv address is for billing or account subscription related issues. For other issues, please make use of our resources:

Thanks for your interest in Plex!

I can not log in to Flex anymore … ???

You purchased it as a gift code instead of just buying it regularly. You need to apply the gift to your account https://plex.tv/redeem