I recently subscribed to Plex Pass but I cannot get Lyrics to appear

Plex Media Server Metadata & Adding Files
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Server Version#:1.21.0.3616
Player Version#: 4.43.4

I already had a music folder.

I have ensured the “LyricFind” agents for both Artist and Albums are enabled.

I have also tried several time to ‘refresh the metadata’ for my music folder. However my “com.plexapp.agents.lyricfind.log” file is dated from a couple of days ago.

What else should I be doing?
(File removed)

PMS Plugin Logs.rar (374.4 KB)

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I still have not seen one song in the player show any Lyrics button nor are the logs for lyrics updating.

How can I troubleshoot this issue?

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Do you see other Plex Pass features being enabled?
If not… have you restarted your server since you subscribed to a Plex Pass membership?

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I have rebooted my entire server the day after I purchased Plex Pass. I even signed out and signed back in again. Still no Lyrics.

What other Plex Pass features should I look for?

Are there specific logs that can tell me why the Lyrics are not working?

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Are there specific logs that can tell me why the Lyrics are not working or anything else I can do?

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same issue here…

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With what exact Plex client app are you experiencing this?
I’ve tested this earlier again on Plex for Mac, Plex Media Player and Plex for iOS. On some of them the feature is a bit tricky to find.

  • Plex Media Player: click “up” while playing a song and then the ... (more) button from the popup menu; there you should see a Lyrics button
  • Plex (for Mac/Windows) and Plex Web: a speech bubble with a note is showing in the player bar at the bottom of the screen (between shuffle and equalizer buttons)
  • Plex for iOS: click on the ... button at the bottom right of the screen when playing a song, then select Lyrics.
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I am hosting my own plex server on a Synology NAS. So I use plex for IOS and mac to access my content stored in NAS. When I click on … button, there is no lyrics option. I can only see shuffle, go to artist, add to playlist, share, and delete. I do have Plex Pass

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same instruction for you…
have you rebooted the server and force-quit/restarted the client since you got your Plex Pass?

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yup, tried at least 10 times

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Are your albums properly matched (e.g. do you get Fix Match or Match when clicking ... on an album)? Is your library configured to use only local/embedded metadata?

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I double checked and fixed match for all of them. The box of prefer local metadata was not checked. BTW, does the lyric finder only support English songs?

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Also, the lyric button on my end is grey all the times and cannot be clicked

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tom80H
I am running my Plex Media Server on a Windows 10 Pro machine.

There is no symbol as you described. I looked for that reading the Plex Lyric web site pages. My clients (e.g. Roku) are not showing Lyrics either. I don’t think they are downloading at all.

FYI… I have also embedded Lyrics in all of my .mp3 files but my understanding is Plex does not support Lyrics that way.

What can we look at to determine whether Plex is even trying to download Lyrics?

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I believe most (if not all) of my albums are matched correctly. I see the correct album covers got downloaded.

When I click on the 3 dots for any album, I see an option to “match” but not “fix match”.

I haven’t really messed with my default settings so I don’t think my configuration is setup to use “local/embedded” metadata, although I would like to since I embedded lyrics in most of my .mp3s. Where would I confirm that?
(e.g. Agents\Albums\Last.FM)

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If Plex is showing the option to match (but not fix match), that means they’re not matched against the metadata repositories used by Plex. This should also be the root cause why you’re not getting any lyrics.

Depending on how many albums we’re talking about you could try to manually match them. For the long run it’ll make sense to dig into why they’re not getting matched

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Hi, thanks for your help. For my database, all albums were automatically matched and double checked manually. What else would you think might be the reason causing no lyrics?

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since they matched (yesterday)… have you triggered a metadata refresh?

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Yes, I refreshed all metadata but the lyrics icon is still in grey

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tom80H I’m not sure why they wouldn’t be matched. I’ve tried to manually match on some of the songs and it keep coming back with same album information. To me, it looks correct.

I think there is something larger going in since none of my music is getting Lyrics.

Are their specific logs I should be looking at to get a clue as to why either the songs aren’t match or why the lyrics are not downloading?

Also, as far as you know, is there still no way to use the embedded lyrics within each .mp3? (I spent a ton of time embedding the lyrics)