I see the API server is down again 3/21/2020

General Discussions
86

That is strange. How it is even possible to access your server remotely without having a internet connection to your server :thinking:

1 Like
87

Not quite. I don’t mind having an online portion–I just don’t want it to affect my service on my local network when the online portion is having issues.

1 Like
88

Where did I say that? Calm down.

1 Like
89

The reason I created this thread is that access to my server was unavailable…

I checked status and the API had an issue…
Users that were already on were good as long as they stayed on…
New users were out of luck.

There is no work around…

90

Yes, and it does not have to be this way. There is 0 reason for it to be this way from a technical standpoint.

Regardless of your main goal of your OP, this is a very real and very contentious issue that is being completely ignored by @elan and his cohorts.

91

May I be of assistance ?

92

Yes Chuck,

How does one get out of the Plex online requirement?

1 Like
93

I guess I’d just like to know if Plex is planning on making any changes to prevent Plex related outages from negatively impacting our private hosted services. Even having failover in place is better than nothing.

1 Like
94

To remove the Online requirement:

  1. Erase the Preferences.xml (the server’s identity)
  2. Reinitialize ownership without asserting any Plex account.
  3. Never upgrade the server from that point forward as codecs will not download without an account.
95

This. Why can’t I even add media to my library when the API server is offline? It’s completely okay to add metadata at a later point when the plex servers are back up.

96

Sounds like not very practical in real life…

2 Likes
97

Current status of the outage:

  1. With everyone being made to stay home
  2. folks are running out of content on their local server or alternate sources
  3. They’re turning to Plex’s streaming service for content.
  4. Engineering has increased capacity to meet the demand but the demand continues.
  5. They’re not concerned as the architecture will support MUCH more capacity.
  6. They restored service to those impacted / restoring to those who first went down.
  7. Tonight and tomorrow will see a huge upswell in capacity capability on Plex’s end.
2 Likes
98

This is too risky if you have remote users

99

AS I STATED ELSEWHERE

This will not become an ONLINE vs OFFLINE argument.

1 Like
100

Make this a feature we can enable and disable.

2 Likes
101

Why? It’s the reason this is even an issue isn’t it?

4 Likes
102

Online vs Offline is NOT the issue here.

The root issue includes ALL of Plex’s streaming services.

Our private servers are but the tip of the iceberg.

103

So Plex’s streaming services can bring down private infrastructure. That sounds like a major oversight.

2 Likes
104

I thought that our servers were the iceberg… now we are just the tip… online count

105

Stop right there.

I will not, nor can I, disclose the number of playback requests being made.