At some point the app id or bundle number or app identifier for the Plex player app on Android TV must have changed, which lead to me having very old plex player apps on both of my Sony Android TV’s, and checking for updates in the Google play store would always say my plex app was up to date. I just discovered today that I had to unintall the app and search it again in the app store in order to get the newest player app with the new interface and redesined app icon. I’m pretty ticked about this as for the longest time its been unusable and broken for me. Plex devs may want to put in a warning to the users or don’t ever change your app id/bundle id/whatever because this is what that does to your users.
Plex did not change anything. The Google Play Store on Android TV has always been iffy for me. It doesn’t update the list of apps properly.
For future reference, you can always push updated to the Android TV from the Google Store web page on a browser. I’ve found this to be more reliable than using the update feature from the Play Store app on the TV.
The old app version was 7.9.x. and the new one became 8.20.x. somewhere in there, something had to have changed. Otherwise the play store would have updated it. If you investigate it, I’m sure you’ll see where the change was. Either way, what I’m posting this for is just to let others know who may be in the same situation I was in, and to let you guys know so maybe you can submit an update for 7.9.x and put in a proper error message letting users know that there is a newer version available in the app store. That would have helped me tons. And I’m sure I’m not the only one this has happened to. The current error on 7.9 only tells me that my server is out of date and needs 1.30 (but my server was the latest). That error was not helpful.
There has not been a change to the app id. The in-app activation is tied to that so it would be a pain for Plex to change it. What is more likely, not sure if it’s true, is that you may have manually sideloaded that version. These would not have auto-updated.
That doesn’t make sense. We don’t have PMS 1.30. The latest is only 1.23. Can you screenshot the error?
Nope, I promise you I never sideloaded the plex app. It either came with the android TV OS or I installed it from the play store. Also have only ever done OS updates and opened the playstore on the TV to check for app updates. The 1.30 server version made no sense to me either. This whole thing has been very frustrating. Sorry I have already Uninstalled 7.9 and didn’t take a pic of the error. If you have an android TV and archives of 7.9 you’ll probably be able to see it. Its alright, if im the only one that had this happen then thats a good thing. But I’m betting there’s a lot out there who don’t know they would ever need to Uninstall and then install and just assumed it was broken and no new updates were available.
Ok, I was able to sideload 7.9. Wow, that takes me back.
I see the error you are talking about. It says 1.3.0.0, not 1.30.0 That was the correct required version of PMS at the time of 7.9. Not sure why it’s not recognizing the newer version of PMS. More likely something in PMS changed.
I don’t know why you were stuck on 7.9. Plex has no control over the Play Store. Checking the Play Store app, it does show for me that there is an update and I was able to update to the latest version over the sideloaded 7.9. What kind of TV do you have? I am using a newish TCL Android TV.
Both are Sony, XBR-55X900E and XBR-75X900E, they are older sets from 2017, from the same line so maybe it’s something specific to these. Very weird.
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