If you lost access after password reset, need to "reclaim" server

Plex Media Server NAS & Devices
23

I will send you a PM.

In it, I’ll show you what Plex.tv has for your servers.

You can review and let me know .

I am asking this because one has more shares defined than the other.

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Thank you.

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Info Sent

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I edited my preferences but I can’t get SSH to work. When I open up a browser within my QNAP and put in localhost, it shows an XML file instead of the website. Putting in the server IP shows me Plex, but no access to the server.

I tried renaming preferences.xml so I’d get a clean copy, still not working.

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@DarrOlson

Either

  1. 127.0.0.1:32400 – if in a SSH session on the host.
  2. LAN.IP.of.host:32400 – if the server and you are on the same RFC-1918 subnet

localhost now often refers to the IPv6 address. This doesn’t work. You want the IPv4 loopback address.

1 Like
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Fixed. On the localhost, I just had to put /web on the end to get past the xml file. All the instructions I kept reading I thought just had localhost:32400.

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Will try via ssh tomorrow. Thanks for your help

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Thanks but this doesnt work for me either. I try and edit the Preferences.xml with TextEditor and get a Sytem message : Network Disconnected/Timeout. Cant copy the preferences file or do anything with it so stuck.

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I realised I needed to be logged in as admin to edit the Preferences.xml so I am now able to edit. However im not clear what is meant by

I can see the detail but do I remove all that wording or just what comes after in “–”?

Update: I removed the text within the “–” and restarted Plex still see no server listed.

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None of these fixes are working for me.
Is it worth me deleting my plex.tv account and starting from scratch?
Since nothing is working tempted to completely remove Plex on my Synology NAS and completly rescan my files.

claim is not working, Anyone got a simple step by step plan?

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OK so I have bee4n able to actually see the server via http://localhost:32400/web but when I try and log in to claim it it says my credentials are wrong!!! So I’ve changed my password yet again but still no access to claim the server?
Help required please as this is now days without server access

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@rogc and ALL

Folks.

This should do it for QNAP.

To use this:

  1. MAKE SURE PLEX IS STOPPED
  2. Untar the script someplace (/share/Public is a good spot for it)
  3. Open your SSH session to the QNAP
  4. Start the script as the ADMIN user (you can sudo if you need to)
  5. Open a browser tab to https://plex.tv/claim
  6. COPY the Token it gives you
  7. Start the script
  8. PASTE the token where it prompts
  9. Hit enter.

This isn’t pretty but it works

[/share/Public] # ./BigHammer.sh 
Please enter Plex Claim Token copied from http://plex.tv/claim : claim-n5zEsF9yLKJRpvyfA5Ab
Claim completed without errors.
 Username: ChuckPA
 Email:    ChuckIsCrazy@haha.com
 
[~] #

EDIT: FInalized utility now located here

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This is beyond my skill level on linux. Got as far as 7. how do I start the script i.e what commands do I type?
I feel I might be nearly there ?

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