I am not sure if it is related to the forum software being used or the user base but I have two major gripes with the forums (and one with release postings). I have suggested possible solutions so this is not just a moan.
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The same question being asked/answered multiple times.
This seriously fills the forum so much that it is difficult to see anything (see the woods for the trees syndrome).
I see two ways to improve this.
a) Better FAQ/search facilities and people being aggressively pushed to look there rather than being answered in forum
b) Expiring/closing/deleting posts where people have been pushed as above
Both of these unfortunately take manpower but maybe some of this load could be shared by giving plexpass members some (very limited) forum control like some sort of ‘flag for closure’ tag that would assist the forum mods to quickly identify and clear out the dross. Of course this is only useful if these is a forum filter to hide these. -
VERY long threads that make it extremely time consuming (and sometimes impossible) to find either the original meaning or the current position. If I come across these I always go to the first post hoping that this has been updated several times as a summary but unfortunately this is not always the case. This is down to all of us. There are some (I think) very useful mods and contributions that I do not use simply because I haven’t been able to plow through all the information to understand what is actually being said. Maybe some of the product threads need to be restarted when new point releases of things come out.
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Not everyone takes all the pre-release (beta) versions so when there is a public server release the announcement MUST contain all of the changes since the last public release not just the minor point changes since the pre-release version as seems to currently be the case. This is even more important when a feature branch is being merged in.
