In Plex Forums, do you (or DID you) hide the categories that you don't use?

Vanilla Forums has removed the ability to hide categories in the list of forums. I, for one, used this feature so I didn’t have to sift through the full list to find the forums that were relevant to me. But Vanilla apparently thinks that everyone uses the ‘Recent Discussions’ list rather than the forum categories, and have changed the ‘Hide category’ command to a ‘Mute’ command. So now there’s no way to hide the categories I don’t use, but new entries from muted categories don’t appear on the Recent Discussions list (previously, the ‘Hide’ command did both).

If you answer ‘Yes,’ and you would like to let Vanilla know that you want it restored, please send an email to support@vanilla.com, or add your thoughts to this discussion on the Vanilla.org forums.

It seems like the Vanilla Forums people have taken the same viewpoint as Plex that their users are too stupid to handle choice so they removed choice as much as possible from their product.

This dumbing down of the interface is irritating but it is becoming pervasive throughout the world of computers.

This statement from that other thread says a LOT about the Vanilla people and the fact that they care little about the people that actually use their product:

@beckfield Howdy, I’m the lead developer who approved the change. Thanks for reaching out. Cloud support actually won’t be able to help you since you’re not the customer.

Also this tells me that they are uninterested in the true customers:

We’ve renamed the “Hide Category” option on the category list to “Mute Category” and changed what it does. Instead of hiding the category entirely, it now ONLY removes those discussions from the Recent Discussions list. This solves quite a few issues:

General confusion. Folks would unintentionally hide a category or forgot they did it.

Re-finding a hid category was not intuitive. It required toggling to "show hidden categories" mode using a special module in the sidebar. Folks didn't understand this non-parallel workflow well (hide via 1 action in menu, unhide by doing 2 unrelated steps).
That module was frequently not included in new themes, meaning there was literally no way to go about un-hiding a category.
We don't see a strong use in hiding categories from the full categories list.
We don't like the feature any more and want to rework it as a subscribe / unfollow model in the future.

By halving its functionality and renaming it, we made a clear intermediary feature that lets folks continue filtering their Recent Discussions list for now without any of the confusion it was causing. Better experience, less support. We’ll revisit it when we can devote resources to rethinking the entire experience of the Recent Discussions list.

The have shown that they, not their actual users, are the stupid ones and they do not really care about supporting a varied group of users. They want everyone shoved into the same little box where everyone is the same.

It is the “Conform or use something else” view that Plex is also supporting so I do not think Plex will in any way even ask for the “Hide” function to be brought back. Plex, Vanilla and many other software companies are using that model and they appear to be uninterested in in any way adding to user choice as the users are too stupid to handle it.

I was more pissed off by the response from one of their lead developers to my argument:

https://vanillaforums.org/discussion/comment/243678/#Comment_243678

Edit: Hmm, looks like he thought better of his unprofessional behavior.

No I didn’t, but also didn’t realise that you could mute categories in the recent discussions, so that was useful to learn :slight_smile:

Wow, the rather thin-skinned “lead developer” at Vanilla doesn’t even want to hear disagreement with his decision. Closed the discussion.

@beckfield said:
Wow, the rather thin-skinned “lead developer” at Vanilla doesn’t even want to hear disagreement with his decision. Closed the discussion.

You know that does touch on one thing I really like about Plex. They allow criticism even pretty harsh forms of it. As long as there are no personal attacks they do not seem to arbitrarily lock threads and very rarely call their user names or personally attack them even when we might deserve a bit of attack.

The Vanilla forum people are a tightly closed little community and any real criticism is met with hostility and dismissal.

Fortunately these forums remain usable in spite of them making stupid changes and trying to force their view on everyone.

“Hide” was a great feature and the could have solved their perceived usability issue by simply giving a global unhide button at the top rather than hidden down at the bottom so the people that hid things but did not mean it could revert back everything unhidden. But, instead of that, they chose to make their forums harder to use and cannot accept that they “may” have erred in that decision.

I guess we will just have to learn to live with the “new” because Vanilla is not going to listen to criticism.

This dumbing down of the interface is irritating but it is becoming pervasive throughout the world of computers.

You can thank mobile for that. Things have to be dumbed down for a limited interaction interface. I for one hate it.

Vanilla forums is horrible. Thankfully this is the only place I visit that uses it. If it weren’t for the fact that I love Plex I wouldn’t continue to visit the forums.

@Elijah_Baley said:

You know that does touch on one thing I really like about Plex. They allow criticism even pretty harsh forms of it. As long as there are no personal attacks they do not seem to arbitrarily lock threads and very rarely call their user names or personally attack them even when we might deserve a bit of attack.
Agreed that (although they did once lock a thread on me when they wouldn’t give me a straight answer that I kept pushing for).

Anyone from Plex have an opinion on this? @elan @kinoCharlino @“Chris C” ?

Seriously?? This sucks! I only use a couple of forums, and hide the rest. I don’t want to have to scroll through all of them!

Is anyone doing anything about this?

@cowleen said:
Is anyone doing anything about this?

Does bitching about it count as doing anything? Beyond that there is not much that can be done. The powers that be made the change and “they” are always right and know what is best so “they” are not going to change it back to the way that worked best for a lot of us and “they” are not going to give us choice.

I do not like the new way I am forced to use these forums but I don’t run the place and the forum software fits everyone pretty much like all “one size fits all” fits anything; it works for the many and flat does not work for the few but the few are unimportant and so can be ignored safely.

It ain’t easy being actively ignored.

@cowleen said:
Is anyone doing anything about this?

Doesn’t look like it. No comment from Plex. There haven’t been many responses to this poll, so it doesn’t appear that many people are bothered by it.

I just set bookmarks to the forms of interest initially - the first time I saw that forum list it looked like a disaster waiting to happen. I was unaware there ever was a way to ‘tone it down’ and now there is no way my bookmarks continue to provide the service they always did.