The image of the actor / producer “John Payne” is wrong; instead, of the actor, I see the musician.
The details of John Payne are actually correct; it’s only the image that’s wrong.
I’m using “Plex Movie” as both scanner and agent.
You can find John Payne by searching for one of his movies; “Kansas City Confidential”, “Miracle on 34th Street”, “Dodsworth”, … Since these are all movies from the 40’s, it’ll be obvious which image doesn’t belong lol.
Thanks.
I’ve reported it to the metadata team.
Thanks @ChuckPa. How long will it take for the metadata changes to occur? I’m still seeing the wrong person for John Payne.
Aside from “Refresh Metadata” on a movie/show, is there an easy way to forcefully refresh profile pictures for people?
Hi @ChuckPa. The metadata still doesn’t seem to be updated with the correct actor’s photo. How long does this process usually take?
It is fixed. https://watch.plex.tv/person/john-payne-2
It may take a bit for caches to be cleared so your server picks up the change when metadata refreshes
Great! Thanks @BigWheel. Would doing The Plex Dance allow me to update the local metadata faster?
I think you just need to refresh metadata
@BigWheel can you have someone fix this one Sasheer Zamata profile picture requires fixing (looks like a zoomed piece of clothing fabric)
I reported it to months ago and it’s gone ignored even after bumping …
I changed it to something else, hopefully it fixes the weird crop.
Thank you, looks good here → https://watch.plex.tv/en-GB/person/sasheer-zamata
