Incorrect Matching

General Discussions
1

Hello,
I have a file that for some mysterious reason keeps being identified as a different movie. I have checked all the metadata and all is good so no idea why it is. Now I know I can fix the incorrect match, and thats fine if its the only movie with the incorrect match, the problem is it gets matched as a movie that already exists, so it disappears as a play version as the other film. Trying to fix this only allows me to fix the original, not the other copy it simply does not show in the list.

Anyone know of a work around ?

Plex server version is Version 1.10.1.4602
Player Version is Version 3.27.1 (web)

2

don’t check the file’s metadata but the file names and make sure it’s listed the same as in The Movie Database or IMDB (no punctuation, quotes). In case there’s a chance of ambiguity, include the release year in brackets (doing this always myself to be safe/future-proven).

if the movie is matched as an already existing movie you first need to split them and then fix-match the incorrect one.

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edit: added a remark on punctuation/quotes