Over on the thread I had started I was told this was going to be marked as a Priority 1, but after some initial back and forth it hasn’t seemingly progressed (unless it has, there is literally no way of me knowing)
I’d say one truly annoying thing with Plex has been the less than stellar bug reporting experience we have as (paying in my and many other’s case) users.
Unlike the majority of open source projects, or heck even a lot of closed source projects, there’s no real streamlined way to report bugs with Plex, other than posting to the forum and praying for some kind of response.
Obviously in my thread there’s some fault of my own for not looking up the bug reporting guidelines, getting my debug logs, checking last working version, how to submit a proper sample in the delay of getting things done.
But I would be remiss not to say that it would make life easier if that information was presented to me up front rather than having to play this game of back and forth to figure out out what I needed to provide in the first place.
This has been the second bug I’ve been involved in a bug report with on the forums and both, the first one never received any staff intervention and this one has been annoying to say the least of it.
