Indirect connection when remote access is green

Server Version#: 1.18.4.2171

My remote access has been working with connection as remote connections. However, today, i noticed my remote connections are now all indirect.

According to the settings—>remote access page, i’m fully accessible from outside my network.

But i also notice that there are no ip address that shows up in the private/public/internet area. I believe previouslt, ip address foeld is filled in.

Anyone have any clue on how to fix this issue? I would like to get back to full remote connection.

Change your DNS server. Try 8.8.8.8 and 8.8.4.4 and check if it solves the problem