Instant crashes on old Mac mini

Server Version#: v1.29.1.6241-d3d56053f
Player Version#:

I’ve been running Plex server on an 2011 Mac mini since, well, 2011 (and another Mac mini before that). Two days ago the server crashed and it crashes instantly when trying to restart it. Any clues?

Sep 30, 2022 21:07:36.254 [0x70000f8e5000] INFO - Plex Media Server v1.29.1.6241-d3d56053f - Apple Macmini5,1 x86_64 - build: darwin-x86_64 macos - GMT 02:00
Sep 30, 2022 21:07:36.296 [0x70000f8e5000] INFO - MacOSX version: 10.12.6, language: de-DE
Sep 30, 2022 21:07:36.296 [0x70000f8e5000] INFO - Processor: 4-core Intel(R) Core(TM) i5-2415M CPU @ 2.30GHz
Sep 30, 2022 21:07:36.296 [0x70000f8e5000] INFO - Compiler is - Clang 11.0.1 (https://plex.tv b587490162c22e078c314e3f7dc560c691d126aa)
Sep 30, 2022 21:07:36.296 [0x70000f8e5000] INFO - /Applications/Plex Media Server.app/Contents/MacOS/Plex Media Server
Sep 30, 2022 21:07:36.810 [0x70000f9eb000] INFO - [CERT/OCSP] Successfully retrieved response from cache.
Sep 30, 2022 21:07:36.811 [0x70000f9eb000] INFO - SQLITE3:(nil), 283, recovered 101 frames from WAL file /Users/pq/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db-wal
Sep 30, 2022 21:07:36.860 [0x70000f9eb000] INFO - Running migrations. (EPG 0)
Sep 30, 2022 21:07:36.899 [0x70000f9eb000] INFO - SQLITE3:(nil), 283, recovered 13 frames from WAL file /Users/pq/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.blobs.db-wal
Sep 30, 2022 21:07:36.904 [0x70000f9eb000] INFO - Running migrations. (EPG 0)
Sep 30, 2022 21:07:36.918 [0x70000f9eb000] INFO - Killing process: Plex Plug-in [com.plexapp.system] (pid: 779)

If it crashes immediately, I would be concerned that you have a corrupt database

You’re probably going to have to upload a complete set of logs after a crash

I’d be very thankful if this would help someone to help me, here are all the logs that are generated.

Plex Media Server 2.log

Oct 01, 2022 21:14:37.190 [0x700009a94000] INFO - Plex Media Server v1.29.1.6241-d3d56053f - Apple Macmini5,1 x86_64 - build: darwin-x86_64 macos - GMT 02:00
Oct 01, 2022 21:14:37.191 [0x700009a94000] INFO - MacOSX version: 10.12.6, language: de-DE
Oct 01, 2022 21:14:37.191 [0x700009a94000] INFO - Processor: 4-core Intel(R) Core(TM) i5-2415M CPU @ 2.30GHz
Oct 01, 2022 21:14:37.191 [0x700009a94000] INFO - Compiler is - Clang 11.0.1 (https://plex.tv b587490162c22e078c314e3f7dc560c691d126aa)
Oct 01, 2022 21:14:37.191 [0x700009a94000] INFO - /Applications/Plex Media Server.app/Contents/MacOS/Plex Media Server
Oct 01, 2022 21:14:37.401 [0x700009b9a000] INFO - [CERT/OCSP] Successfully retrieved response from cache.
Oct 01, 2022 21:14:37.403 [0x700009b9a000] INFO - SQLITE3:(nil), 283, recovered 101 frames from WAL file /Users/pq/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.db-wal
Oct 01, 2022 21:14:37.448 [0x700009b9a000] INFO - Running migrations. (EPG 0)
Oct 01, 2022 21:14:37.482 [0x700009b9a000] INFO - SQLITE3:(nil), 283, recovered 13 frames from WAL file /Users/pq/Library/Application Support/Plex Media Server/Plug-in Support/Databases/com.plexapp.plugins.library.blobs.db-wal
Oct 01, 2022 21:14:37.486 [0x700009b9a000] INFO - Running migrations. (EPG 0)
Oct 01, 2022 21:14:37.499 [0x700009b9a000] INFO - Killing process: Plex Plug-in [com.plexapp.system] (pid: 1479)

Plex Crash Uploader.log

Oct 01, 2022 21:14:37.635 [0x700008cfb000] INFO - Crash Uploader - Platform: MacOSX ServerUUID: 1c020b7e99e7a8cca54fb95ea0a5666fb4a7a93f UserId: xxx@xxx.xxx Version: 1.29.1.6241-d3d56053f
Oct 01, 2022 21:14:39.171 [0x7fffb1ace3c0] INFO - Successfully reported 5866D2E8-388B-4039-9F68-1CEE4BD49730

PMS Plugin Logs/com.plexapp.system.log

2022-10-01 21:14:38,512 (7fffb1ace3c0) :  INFO (core:349) - Starting framework core - Version: 2.6.3, Build: d3d5605 (Thu Sep 22 19:27:53 UTC 2022)
2022-10-01 21:14:38,512 (7fffb1ace3c0) :  DEBUG (core:361) - Using the elevated policy
2022-10-01 21:14:38,512 (7fffb1ace3c0) :  DEBUG (core:365) - Extending whitelist: ['cgi', 'tempfile']
2022-10-01 21:14:38,513 (7fffb1ace3c0) :  DEBUG (core:450) - Starting runtime component.
2022-10-01 21:14:38,515 (7fffb1ace3c0) :  DEBUG (core:450) - Starting caching component.
2022-10-01 21:14:38,515 (7fffb1ace3c0) :  DEBUG (core:450) - Starting data component.
2022-10-01 21:14:38,516 (7fffb1ace3c0) :  DEBUG (core:450) - Starting networking component.
2022-10-01 21:14:38,516 (7fffb1ace3c0) :  DEBUG (networking:261) - Loaded HTTP cookies
2022-10-01 21:14:38,517 (7fffb1ace3c0) :  DEBUG (networking:428) - Setting the default network timeout to 20.0
2022-10-01 21:14:38,523 (7fffb1ace3c0) :  DEBUG (core:450) - Starting localization component.
2022-10-01 21:14:38,523 (7fffb1ace3c0) :  INFO (localization:409) - Setting the default locale to en-us
2022-10-01 21:14:38,524 (7fffb1ace3c0) :  WARNING (data:179) - Error decoding with simplejson, using demjson instead (this will cause a performance hit) - Expecting property name enclosed in double quotes: line 26 column 1 (char 1078)
2022-10-01 21:14:38,526 (7fffb1ace3c0) :  DEBUG (localization:427) - Loaded en strings
2022-10-01 21:14:38,526 (7fffb1ace3c0) :  DEBUG (core:450) - Starting messaging component.
2022-10-01 21:14:38,526 (7fffb1ace3c0) :  DEBUG (core:450) - Starting debugging component.
2022-10-01 21:14:38,527 (7fffb1ace3c0) :  DEBUG (core:450) - Starting services component.
2022-10-01 21:14:38,527 (7fffb1ace3c0) :  DEBUG (core:450) - Starting myplex component.
2022-10-01 21:14:38,527 (7fffb1ace3c0) :  DEBUG (core:450) - Starting notifications component.
2022-10-01 21:14:38,665 (7fffb1ace3c0) :  DEBUG (accessor:68) - Creating a new model access point for provider com.plexapp.system in namespace 'metadata'
2022-10-01 21:14:38,679 (70000fc03000) :  DEBUG (services:265) - Plug-in is not daemonized - loading services from system
2022-10-01 21:14:38,679 (7fffb1ace3c0) :  DEBUG (runtime:1117) - Created a thread named 'load_all_services'
2022-10-01 21:14:38,680 (70000fc03000) :  DEBUG (networking:143) - Requesting 'http://127.0.0.1:32400/:/plugins/com.plexapp.system/messaging/function/X0J1bmRsZVNlcnZpY2U6QWxsU2VydmljZXM_/Y2VyZWFsMQoxCmxpc3QKMApyMAo_/Y2VyZWFsMQoxCmRpY3QKMApyMAo_'
2022-10-01 21:14:38,680 (7fffb1ace3c0) :  DEBUG (runtime:1117) - Created a thread named 'get_server_info'
2022-10-01 21:14:38,682 (700010409000) :  DEBUG (networking:143) - Requesting 'http://127.0.0.1:32400'
2022-10-01 21:14:38,682 (7fffb1ace3c0) :  DEBUG (core:150) - Finished starting framework core
2022-10-01 21:14:38,683 (70000fc03000) :  ERROR (services:272) - Unable to load services from system. Loading from the current bundle only.
2022-10-01 21:14:38,684 (7fffb1ace3c0) :  DEBUG (core:560) - Loading plug-in code
2022-10-01 21:14:38,684 (700010409000) :  WARNING (core:541) - Unable to retrieve the machine identifier or server version.
2022-10-01 21:14:38,716 (7fffb1ace3c0) :  DEBUG (core:566) - Finished loading plug-in code
2022-10-01 21:14:38,716 (70000fc03000) :  DEBUG (services:362) - Loaded services
2022-10-01 21:14:38,716 (7fffb1ace3c0) :  DEBUG (runtime:640) - Adding a prefix handler for 'System' ('/system')
2022-10-01 21:14:38,721 (700010006000) :  DEBUG (services:438) - No shared code to load
2022-10-01 21:14:39,487 (7fffb1ace3c0) :  INFO (__init__:35) - Starting System d3d5605 (Thu Sep 22 19:27:53 UTC 2022)
2022-10-01 21:14:39,487 (7fffb1ace3c0) :  DEBUG (runtime:640) - Adding a prefix handler for 'Player' ('/player')
2022-10-01 21:14:39,592 (7fffb1ace3c0) :  INFO (datakit:93) - Loaded the dictionary file
2022-10-01 21:14:39,593 (7fffb1ace3c0) :  DEBUG (agentservice:52) - Starting the agent service
2022-10-01 21:14:39,726 (7fffb1ace3c0) :  DEBUG (accessor:68) - Creating a new model access point for provider com.plexapp.system in namespace 'metadata'
2022-10-01 21:14:39,735 (7fffb1ace3c0) :  DEBUG (bundleservice:65) - Starting the bundle service
2022-10-01 21:14:39,736 (7fffb1ace3c0) :  DEBUG (runtime:1117) - Created a thread named 'start'
2022-10-01 21:14:39,736 (7fffb1ace3c0) :  DEBUG (playerservice:12) - Starting the player service
2022-10-01 21:14:39,737 (7fffb1ace3c0) :  DEBUG (flagservice:13) - Starting the media flag service
2022-10-01 21:14:39,738 (7fffb1ace3c0) :  DEBUG (runtime:1117) - Created a thread named 'start'
2022-10-01 21:14:39,738 (7fffb1ace3c0) :  DEBUG (peerservice:141) - Starting the peer service
2022-10-01 21:14:39,741 (700010c0f000) :  DEBUG (peerservice:164) - Fetching the current list of servers
2022-10-01 21:14:39,741 (7fffb1ace3c0) :  DEBUG (runtime:1117) - Created a thread named 'refresh_servers'
2022-10-01 21:14:39,742 (700010c0f000) :  DEBUG (networking:143) - Requesting 'http://127.0.0.1:32400/servers'
2022-10-01 21:14:39,744 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,744 (7fffb1ace3c0) :  DEBUG (runtime:1150) - Scheduled a timed thread named 'refresh_servers'
2022-10-01 21:14:39,745 (7fffb1ace3c0) :  DEBUG (streamservice:18) - Starting the stream service
2022-10-01 21:14:39,746 (7fffb1ace3c0) :  CRITICAL (runtime:709) - Private handlers are no longer supported; couldn't register <bound method StreamService.token_handler of <streamservice.StreamService object at 0x109a980d0>>
2022-10-01 21:14:39,747 (7fffb1ace3c0) :  DEBUG (runtime:1150) - Scheduled a timed thread named 'invalidation_timer'
2022-10-01 21:14:39,748 (7fffb1ace3c0) :  DEBUG (proxyservice:12) - Starting the proxy service
2022-10-01 21:14:39,752 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,754 (7fffb1ace3c0) :  DEBUG (runtime:1117) - Created a thread named 'update_attribution_flags_inner'
2022-10-01 21:14:39,754 (7fffb1ace3c0) :  INFO (core:611) - Started plug-in
2022-10-01 21:14:39,755 (7fffb1ace3c0) :  DEBUG (socketinterface:160) - Starting socket server
2022-10-01 21:14:39,756 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,759 (700010c0f000) :  CRITICAL (runtime:1128) - Exception in thread named 'refresh_servers' (most recent call last):
  File "/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-d3d56053f/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/runtime.py", line 1126, in _start_thread
    f(*args, **kwargs)
  File "/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-d3d56053f/System.bundle/Contents/Code/peerservice.py", line 169, in refresh_servers
    servers_el = self.get_servers_el()
  File "/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-d3d56053f/System.bundle/Contents/Code/peerservice.py", line 165, in get_servers_el
    return XML.ElementFromURL('http://127.0.0.1:32400/servers', cacheTime = 0)
  File "/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-d3d56053f/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/parsekit.py", line 344, in ElementFromURL
    method=method,
  File "/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-d3d56053f/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/api/networkkit.py", line 67, in _http_request
    req = self._core.networking.http_request(url, *args, **kwargs)
  File "/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-d3d56053f/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 346, in http_request
    return HTTPRequest(self._core, url, data, h, url_cache, encoding, errors, timeout, immediate, sleep, opener, follow_redirects, method)
  File "/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-d3d56053f/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 118, in __init__
    self.load()
  File "/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-d3d56053f/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/components/networking.py", line 158, in load
    f = self._opener.open(req, timeout=self._timeout)
  File "/Applications/Plex Media Server.app/Contents/Resources/Python/python27.zip/urllib2.py", line 429, in open
    response = self._open(req, data)
  File "/Applications/Plex Media Server.app/Contents/Resources/Python/python27.zip/urllib2.py", line 447, in _open
    '_open', req)
  File "/Applications/Plex Media Server.app/Contents/Resources/Python/python27.zip/urllib2.py", line 407, in _call_chain
    result = func(*args)
  File "/Applications/Plex Media Server.app/Contents/Resources/Python/python27.zip/urllib2.py", line 1228, in http_open
    return self.do_open(httplib.HTTPConnection, req)
  File "/Applications/Plex Media Server.app/Contents/Resources/Python/python27.zip/urllib2.py", line 1198, in do_open
    raise URLError(err)
URLError: <urlopen error [Errno 61] Connection refused>

2022-10-01 21:14:39,759 (7fffb1ace3c0) :  DEBUG (runtime:1117) - Created a thread named 'start'
2022-10-01 21:14:39,760 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,760 (7fffb1ace3c0) :  INFO (socketinterface:184) - Socket server started on port 51494
2022-10-01 21:14:39,761 (7fffb1ace3c0) :  INFO (pipeinterface:25) - Entering run loop
2022-10-01 21:14:39,761 (7fffb1ace3c0) :  DEBUG (runtime:717) - Handling request GET /:/prefixes
2022-10-01 21:14:39,764 (7fffb1ace3c0) :  DEBUG (runtime:814) - Found route matching /:/prefixes
2022-10-01 21:14:39,766 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,767 (7fffb1ace3c0) :  DEBUG (runtime:924) - Response: [200] MediaContainer, 486 bytes
2022-10-01 21:14:39,767 (7fffb1ace3c0) :  CRITICAL (pipeinterface:78) - Exception in pipe interface (most recent call last):
  File "/Applications/Plex Media Server.app/Contents/Resources/Plug-ins-d3d56053f/Framework.bundle/Contents/Resources/Versions/2/Python/Framework/interfaces/pipeinterface.py", line 59, in listen
    self.out.flush()
IOError: [Errno 32] Broken pipe

2022-10-01 21:14:39,768 (7fffb1ace3c0) :  INFO (pipeinterface:87) - Stopping plug-in
2022-10-01 21:14:39,769 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,770 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,771 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,772 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,774 (700010409000) :  INFO (bundleservice:131) - Found duplicate identifier at /Applications/Plex Media Server.app/Contents/Resources/Plug-ins-d3d56053f/WebClient.bundle for bundled plugin (com.plexapp.plugins.webclient), ignoring duplicate plugin.
2022-10-01 21:14:39,774 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,775 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,776 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,776 (700010409000) :  INFO (bundleservice:131) - Found duplicate identifier at /Applications/Plex Media Server.app/Contents/Resources/Plug-ins-d3d56053f/TheTVDBv4.bundle for bundled plugin (com.plexapp.agents.thetvdb), ignoring duplicate plugin.
2022-10-01 21:14:39,777 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,778 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,779 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,780 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,781 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,784 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,819 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,822 (700010409000) :  DEBUG (runtime:1117) - Created a thread named 'remove_unavailable_agents'
2022-10-01 21:14:39,822 (700010409000) :  DEBUG (bundleservice:81) - Started the bundle service
2022-10-01 21:14:39,826 (70001080c000) :  DEBUG (flagservice:46) - Started the media flag service
2022-10-01 21:14:39,830 (700010c0f000) :  DEBUG (runtime:1117) - Created a thread named 'ensure_agent_info_exists_inner'
2022-10-01 21:14:39,836 (700011818000) :  INFO (agentservice:129) - Agent info: {'com.plexapp.agents.fanarttv': [{'media_types': ['Movie'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.imdb', 'com.plexapp.agents.themoviedb'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': True, 'name': 'Fanart.tv'}, {'media_types': ['TV_Show'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.thetvdb', 'com.plexapp.agents.themoviedb'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': True, 'name': 'Fanart.tv'}, {'media_types': ['Artist'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.lastfm'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': True, 'name': 'Fanart.tv'}, {'media_types': ['Album'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.lastfm'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': True, 'name': 'Fanart.tv'}], 'com.plexapp.agents.cine21': [{'media_types': ['Movie'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': False, 'languages': ['ko'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': False, 'name': 'Cine21'}], 'com.plexapp.agents.htbackdrops': [{'media_types': ['Artist'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.lastfm'], 'has_attribution': True, 'languages': ['ab', 'aa', 'af', 'ak', 'sq', 'am', 'ar', 'an', 'hy', 'as', 'av', 'ae', 'ay', 'az', 'bm', 'ba', 'eu', 'be', 'bn', 'bh', 'bi', 'bs', 'pb', 'br', 'bg', 'my', 'ca', 'ch', 'ce', 'ny', 'zh', 'cu', 'cv', 'kw', 'co', 'cr', 'hr', 'cs', 'da', 'dv', 'nl', 'dz', 'en', 'eo', 'et', 'ee', 'fo', 'fj', 'fi', 'fr', 'fy', 'ff', 'gd', 'gl', 'lg', 'ka', 'de', 'el', 'gn', 'gu', 'ht', 'ha', 'he', 'hz', 'hi', 'ho', 'hu', 'is', 'io', 'ig', 'id', 'ia', 'ie', 'iu', 'ik', 'ga', 'it', 'ja', 'jv', 'kl', 'kn', 'kr', 'ks', 'kk', 'km', 'ki', 'rw', 'ky', 'kv', 'kg', 'ko', 'kj', 'ku', 'lo', 'la', 'lv', 'li', 'ln', 'lt', 'lu', 'lb', 'mk', 'mg', 'ms', 'ml', 'mt', 'gv', 'mi', 'mr', 'mh', 'mo', 'mn', 'na', 'nv', 'ng', 'ne', 'xn', 'nd', 'no', 'nb', 'nn', 'oc', 'oj', 'or', 'om', 'os', 'pi', 'pa', 'fa', 'pl', 'pt', 'ps', 'qu', 'rm', 'ro', 'rn', 'ru', 'se', 'sm', 'sg', 'sa', 'sc', 'sr', 'sn', 'ii', 'sd', 'si', 'sk', 'sl', 'so', 'st', 'nr', 'es', 'su', 'sw', 'ss', 'sv', 'tl', 'ty', 'tg', 'ta', 'tt', 'te', 'th', 'bo', 'ti', 'to', 'ts', 'tn', 'tr', 'tk', 'tw', 'ug', 'uk', 'ur', 'uz', 've', 'vi', 'vo', 'wa', 'cy', 'wo', 'xh', 'yi', 'yo', 'za', 'zu'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': False, 'name': 'Home Theater Backdrops'}], 'tv.plex.agents.music': [{'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'ar', 'bg', 'zh', 'hr', 'cs', 'da', 'nl', 'fi', 'fr', 'de', 'el', 'hu', 'id', 'it', 'ja', 'ko', 'nn', 'pl', 'pt', 'ro', 'ru', 'sr', 'sk', 'es', 'sv', 'th', 'tr', 'vi', 'xx'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Plex Music'}, {'media_types': ['Album'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'ar', 'bg', 'zh', 'hr', 'cs', 'da', 'nl', 'fi', 'fr', 'de', 'el', 'hu', 'id', 'it', 'ja', 'ko', 'nn', 'pl', 'pt', 'ro', 'ru', 'sr', 'sk', 'es', 'sv', 'th', 'tr', 'vi', 'xx'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Plex Music'}], 'com.plexapp.agents.amazon': [{'media_types': ['Movie'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.imdb'], 'has_attribution': False, 'languages': ['en'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': False, 'name': 'Amazon'}], 'com.plexapp.agents.imdb': [{'media_types': ['Movie'], 'accepts_from': ['com.plexapp.agents.localmedia'], 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.themoviedb'], 'has_attribution': True, 'languages': ['en', 'sv', 'fr', 'es', 'nl', 'de', 'it', 'da', 'ar', 'ca', 'zh', 'cs', 'et', 'fi', 'el', 'he', 'hi', 'hu', 'id', 'ja', 'ko', 'lv', 'no', 'fa', 'pl', 'pt', 'ro', 'ru', 'sk', 'th', 'tr', 'uk', 'vi'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Plex Movie'}], 'com.plexapp.agents.none': [{'media_types': ['Movie'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': False, 'name': 'Personal Media'}, {'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': False, 'name': 'Personal Media Shows'}, {'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': False, 'name': 'Personal Media Artists'}, {'media_types': ['Album'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': False, 'name': 'Personal Media Albums'}, {'media_types': ['Photo'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': False, 'languages': ['en', 'ar', 'bg', 'ca', 'cs', 'cy', 'da', 'de', 'el', 'es', 'et', 'fa', 'fi', 'fr', 'he', 'hi', 'hr', 'ht', 'hu', 'id', 'it', 'ja', 'ko', 'lt', 'lv', 'ms', 'mt', 'nl', 'no', 'pl', 'pt', 'ro', 'ru', 'sk', 'sv', 'sl', 'sr', 'th', 'tr', 'uk', 'ur', 'vi', 'zh', 'xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': False, 'name': 'Photos'}], 'com.plexapp.agents.thetvdb': [{'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'fr', 'zh', 'sv', 'no', 'da', 'fi', 'nl', 'de', 'it', 'es', 'pl', 'hu', 'el', 'tr', 'ru', 'he', 'ja', 'pt', 'cs', 'ko', 'sl', 'hr'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'TheTVDB'}], 'com.plexapp.agents.lyricfind': [{'media_types': ['Album'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.lastfm', 'tv.plex.agents.music', 'org.musicbrainz.agents.music'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': False, 'name': 'LyricFind'}], 'com.plexapp.agents.tvrage': [{'media_types': ['TV_Show'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.themoviedb'], 'has_attribution': False, 'languages': ['en'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': False, 'name': 'TVRage'}], 'tv.plex.agents.series': [{'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': [], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Plex TV Series'}], 'com.plexapp.agents.lastfm': [{'media_types': ['Artist'], 'primary_provider': True, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'sv', 'fr', 'es', 'de', 'pl', 'it', 'pt', 'ja', 'tr', 'ru', 'zh'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': True, 'name': 'Last.fm'}, {'media_types': ['Album'], 'primary_provider': True, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'sv', 'fr', 'es', 'de', 'pl', 'it', 'pt', 'ja', 'tr', 'ru', 'zh'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': True, 'name': 'Last.fm'}], 'org.musicbrainz.agents.music': [{'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'ar', 'bg', 'zh', 'hr', 'cs', 'da', 'nl', 'fi', 'fr', 'de', 'el', 'hu', 'id', 'it', 'ja', 'ko', 'nn', 'pl', 'pt', 'ro', 'ru', 'sr', 'sk', 'es', 'sv', 'th', 'tr', 'vi', 'xx'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Musicbrainz'}, {'media_types': ['Album'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'ar', 'bg', 'zh', 'hr', 'cs', 'da', 'nl', 'fi', 'fr', 'de', 'el', 'hu', 'id', 'it', 'ja', 'ko', 'nn', 'pl', 'pt', 'ro', 'ru', 'sr', 'sk', 'es', 'sv', 'th', 'tr', 'vi', 'xx'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Musicbrainz'}], 'com.plexapp.agents.themoviedb': [{'media_types': ['Movie'], 'accepts_from': ['com.plexapp.agents.localmedia'], 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': ['en', 'cs', 'da', 'de', 'el', 'es', 'fi', 'fr', 'he', 'hr', 'hu', 'it', 'lv', 'lt', 'nl', 'no', 'pl', 'pt', 'ru', 'sk', 'sv', 'th', 'tr', 'vi', 'zh', 'ko'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'The Movie Database'}, {'media_types': ['TV_Show'], 'accepts_from': ['com.plexapp.agents.localmedia', 'com.plexapp.agents.thetvdb'], 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.thetvdb'], 'has_attribution': True, 'languages': ['en', 'cs', 'da', 'de', 'el', 'es', 'fi', 'fr', 'he', 'hr', 'hu', 'it', 'lv', 'lt', 'nl', 'no', 'pl', 'pt', 'ru', 'sk', 'sv', 'th', 'tr', 'vi', 'zh', 'ko'], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'The Movie Database'}], 'com.plexapp.agents.localmedia': [{'media_types': ['Movie'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.imdb', 'com.plexapp.agents.none'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': False, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Local Media Assets (Movies)'}, {'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.thetvdb', 'com.plexapp.agents.none'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': False, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Local Media Assets (TV)'}, {'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.discogs', 'com.plexapp.agents.lastfm', 'com.plexapp.agents.plexmusic', 'com.plexapp.agents.none', 'tv.plex.agents.music', 'org.musicbrainz.agents.music'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': False, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Local Media Assets (Artists)'}, {'media_types': ['Artist'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.plexmusic'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': False, 'version': 2, 'primary_provider': False, 'prefs': True, 'name': 'Local Media Assets (Artists)'}, {'media_types': ['Album'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.discogs', 'com.plexapp.agents.lastfm', 'com.plexapp.agents.plexmusic', 'com.plexapp.agents.none', 'tv.plex.agents.music', 'org.musicbrainz.agents.music'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': False, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'Local Media Assets (Albums)'}], 'com.plexapp.agents.opensubtitles': [{'media_types': ['Movie'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.imdb'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'OpenSubtitles.org'}, {'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.thetvdb'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': True, 'name': 'OpenSubtitles.org'}], 'tv.plex.agents.movie': [{'media_types': ['Movie'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': None, 'has_attribution': True, 'languages': [], 'persist_stored_files': True, 'version': 0, 'primary_provider': True, 'prefs': True, 'name': 'Plex Movie'}], 'com.plexapp.agents.movieposterdb': [{'media_types': ['Movie'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.imdb'], 'has_attribution': True, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': False, 'name': 'CineMaterial'}], 'com.plexapp.agents.allmusic': [{'media_types': ['Artist'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.lastfm'], 'has_attribution': False, 'languages': ['en'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': False, 'name': 'AllMusic'}, {'media_types': ['Album'], 'primary_provider': False, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.lastfm'], 'has_attribution': False, 'languages': ['en'], 'persist_stored_files': True, 'version': 0, 'accepts_from': None, 'prefs': False, 'name': 'AllMusic'}], 'com.plexapp.agents.plexthememusic': [{'media_types': ['TV_Show'], 'accepts_from': None, 'fallback_agent': None, 'contributes_to': ['com.plexapp.agents.thetvdb', 'com.plexapp.agents.thetvdbdvdorder', 'com.plexapp.agents.themoviedb'], 'has_attribution': False, 'languages': ['xn'], 'persist_stored_files': True, 'version': 0, 'primary_provider': False, 'prefs': False, 'name': 'Plex Theme Music'}]}
2022-10-01 21:14:40,019 (700011818000) :  INFO (datakit:131) - Saved the dictionary file

If the Plex Media Server won’t start and doesn’t even get to the stage where it’ll be writing to the server logs (or show any significant details there), you can attempt the following procedure to see if there’s any error messages on the OS level:

  1. Open Finder and navigate to /Applications
  2. Select Show Content from the context menu of the Plex Media Server.app item
  3. Navigate to Contents/MacOS
  4. Open the Terminal app
  5. Drag the Plex Media Server executable from the Finder window (#3) into the Terminal Window and press Return to execute it

This is no different from running the app, so it won’t succeed – but you should get a more specific error message about what’s causing it to fail starting.

1 Like

One step further I guess

Last login: Fri Sep 30 20:40:25 on console
macminitv:~ pq$ /Applications/Plex\ Media\ Server.app/Contents/MacOS/Plex\ Media\ Server 
dyld: lazy symbol binding failed: Symbol not found: _MTLCopyAllDevicesWithObserver
  Referenced from: /Applications/Plex Media Server.app/Contents/MacOS/Plex Media Server
  Expected in: /System/Library/Frameworks/Metal.framework/Versions/A/Metal

dyld: Symbol not found: _MTLCopyAllDevicesWithObserver
  Referenced from: /Applications/Plex Media Server.app/Contents/MacOS/Plex Media Server
  Expected in: /System/Library/Frameworks/Metal.framework/Versions/A/Metal

****** PLEX MEDIA SERVER CRASHED, CRASH REPORT WRITTEN: 9787C036-AFAD-4792-8F4A-BE2A8B05F1EA

Just checked, Metal exists in the expected location (see attached screenshot).

This is happening on 10.11.6, and 10.12.6 as reported here in the forums over the last few days. Let me see if I can find a link.

Here is the other report:

Thanks, just downloaded 6244 and everything is working again. At least for the time being.

1 Like

Can you let me know where you were able to do that? I’ve never had this kind of thing happen before and I’m not sure where to get an older version.

Oh…never mind. I figured it out…just needed to turn off Plex Pass downloads.

Hey good news, a test build.
Reply to Ridley in that thread if you take a stab at it.

Please note this preview is currently not available. a 404 error/ not available on execution.

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