Intro Detection not working

Server Version#: 1.25.4.5426
Player Version#: Windows App + LG C1 TV

Since upgrading to DSM 7 and the installation of plex not migrating correctly ( probably something I did ), skip intro’s are not working on any media at the moment.

A snippet of the console logs:

Jan 26, 2022 15:27:44.098 [0x7f2c58e6db38] Error — downloadContainer: expected MediaContainer element, found html
Jan 26, 2022 15:27:44.098 [0x7f2c58e6db38] Error — IntroDetector: Failed to get metadata for: /volume1/Video/TV Shows/Stargate SG-1/Season 08/Stargate SG-1 - S08E01 - New Order.mkv
Jan 26, 2022 15:27:44.109 [0x7f2c58e6db38] Error — downloadContainer: expected MediaContainer element, found html
Jan 26, 2022 15:27:44.109 [0x7f2c58e6db38] Error — IntroDetector: Failed to get metadata for: /volume1/Video/TV Shows/Stargate SG-1/Season 08/Stargate SG-1 - S08E02 - New Order.mkv
Jan 26, 2022 15:27:44.119 [0x7f2c58e6db38] Error — downloadContainer: expected MediaContainer element, found html
Jan 26, 2022 15:27:44.119 [0x7f2c58e6db38] Error — IntroDetector: Failed to get metadata for: /volume1/Video/TV Shows/Stargate SG-1/Season 08/Stargate SG-1 - S08E03 - Lockdown.mkv
Jan 26, 2022 15:27:44.124 [0x7f2c58e6db38] Error — downloadContainer: expected MediaContainer element, found html
Jan 26, 2022 15:27:44.124 [0x7f2c58e6db38] Error — IntroDetector: Failed to get metadata for: /volume1/Video/TV Shows/Stargate SG-1/Season 08/Stargate SG-1 - S08E04 - Zero Hour.mkv
Jan 26, 2022 15:27:44.130 [0x7f2c58e6db38] Error — downloadContainer: expected MediaContainer element, found html
Jan 26, 2022 15:27:44.130 [0x7f2c58e6db38] Error — IntroDetector: Failed to get metadata for: /volume1/Video/TV Shows/Stargate SG-1/Season 08/Stargate SG-1 - S08E05 - Icon.mkv

Does anyone have any advice?

The PlexMediaServer user has full control over it and sub folders for PlexMediaServer and Plex folders.

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