@OttoKerner, thanks for the reply. That library is still using the old metadata agent, I’ve never updated my main TV library as I don’t want to lose my handpicked posters (whole other issue). New shows are also still using the old agent, unless Plex is ignoring the library metadata setting for new shows and using the new metadata agent instead.
To be clear, are you saying that if I do update the library then these types of problems will go away? Or are you saying that a Refresh Metadata will allow the intro scanner to actually run either as a scheduled task or if I manually invoke it?
For what it’s worth, I just tested both. Running Refresh Metadata and Analyze on library using the old agent didn’t work, same results as before.
However, running Refresh Metadata followed by Analyze on a library using the new agent did work.
To really put it to the test I ran Refresh Metadata on an entire library that is already using the new agent and is missing tons of intros, then ran Analyze on the entire library and it worked. Everything that should have an intro now does, no Plex Dance required.
So, it does seem like updating the agent is a solution, though I still think it should probably work regardless of agent, but I think we can let that slide as the new agent has been implemented for quite a while now and outside of a few concerns there’s no good reason for most users to not have updated yet.
With that said, I still think that the Scheduled Tasks should be detecting and adding new intros for libraries that are running the new agent and have Intro Detection enabled. Some of these shows have the new agent and have been on the server for literally years, well before Skip Intro was ever introduced, and still don’t have intros.
Quick examples from the test I just ran:
| Show | Season | Detected | Comment |
|---|---|---|---|
| Isa TKM | 1 | No | Episodes 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96, 97, 98, 99, 100, 101, 102, 103, 104 and 105 do not have intros detected. |
| Isa TKM | 2 | No | Episodes 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89, 90, 91, 92, 93, 94, 95, 96, 97, 98, 99, 100, 101, 102, 103, 104, 105, 106, 107, 108, 109, 110, 111, 112, 113, 114, 115, 116, 117, 118, 119 and 120 do not have intros detected. |
| Soy Luna | 1 | No | Episodes 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77, 78, 79 and 80 do not have intros detected. |
All of which (and more) now have intros after having run Refresh Metadata and Analyze on the entire library:
| Show | Season | Detected | Comment |
|---|---|---|---|
| Isa TKM | 1 | Yes | |
| Isa TKM | 2 | Yes | |
| Soy Luna | 1 | Yes |
So yes, it does indeed seem to work if you’re using the new metadata agent.
In case it’s helpful, here’s an example XML of a pre-refresh previously undetected episode listed above that’s been on the server since 2018, is in a library using the new agent, and still didn’t automatically get an intro during any run of Scheduled Tasks, but did after Refresh Metadata followed by Analyze:
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="14" librarySectionTitle="Spanish TV" librarySectionUUID="c2c413e8-e1f1-41bf-a28c-e571da48bb8b" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1663894970">
<Video ratingKey="28305" key="/library/metadata/28305" parentRatingKey="28112" grandparentRatingKey="28111" guid="plex://episode/606f059489b0ad002df8817c" parentGuid="plex://season/606f058e89b0ad002df88170" grandparentGuid="plex://show/5d9c0818705e7a001e6d2725" type="episode" title="Un amor, sobre ruedas" grandparentKey="/library/metadata/28111" parentKey="/library/metadata/28112" librarySectionTitle="Spanish TV" librarySectionID="14" librarySectionKey="/library/sections/14" grandparentTitle="Soy Luna" parentTitle="Season 1" summary="" index="5" parentIndex="1" parentYear="2016" thumb="/library/metadata/28305/thumb/1659179933" art="/library/metadata/28111/art/1630172040" parentThumb="/library/metadata/28112/thumb/1635418171" grandparentThumb="/library/metadata/28111/thumb/1630172040" grandparentArt="/library/metadata/28111/art/1630172040" duration="3087648" originallyAvailableAt="2016-03-18" addedAt="1524462668" updatedAt="1659179933">
<Media id="673881" duration="3087648" bitrate="7506" width="1920" height="1080" aspectRatio="1.78" audioChannels="2" audioCodec="eac3" videoCodec="h264" videoResolution="1080" container="mkv" videoFrameRate="24p" videoProfile="main">
<Part accessible="1" exists="1" id="683575" key="/library/parts/683575/1525060740/file.mkv" duration="3087648" file="P:\plex-media\spanish-tv\Soy Luna\Season 1\Soy.Luna.S01E05.Episode.5.1080p.WEB-DL.DD+2.0.x264.mkv" size="2898010876" container="mkv" deepAnalysisVersion="6" requiredBandwidths="10629,9529,7773,7772,7772,7772,7772,7772" videoProfile="main">
<Stream id="1406808" streamType="1" default="1" codec="h264" index="0" bitrate="7378" bitDepth="8" chromaLocation="left" chromaSubsampling="4:2:0" frameRate="23.976" hasScalingMatrix="0" height="1080" level="40" profile="main" refFrames="3" requiredBandwidths="10500,9401,7646,7646,7646,7646,7646,7646" scanType="progressive" width="1920" displayTitle="1080p (H.264)" extendedDisplayTitle="1080p (H.264)"> </Stream>
<Stream id="1406809" streamType="2" selected="1" default="1" codec="eac3" index="1" channels="2" bitrate="128" language="Spanish" languageTag="es" languageCode="spa" audioChannelLayout="stereo" requiredBandwidths="128,128,128,128,128,128,128,128" samplingRate="48000" title="Spanish" displayTitle="Spanish (EAC3 Stereo)" extendedDisplayTitle="Spanish (Spanish EAC3 Stereo)"> </Stream>
<Stream id="1406810" streamType="3" default="1" codec="srt" index="2" bitrate="0" language="Spanish" languageTag="es" languageCode="spa" requiredBandwidths="1,1,1,1,1,1,1,1" displayTitle="Spanish (SRT)" extendedDisplayTitle="Spanish (SRT)"> </Stream>
<Stream id="1406811" streamType="3" codec="srt" index="3" bitrate="0" language="Spanish" languageTag="es" languageCode="spa" requiredBandwidths="1,1,1,1,1,1,1,1" title="SDH" displayTitle="Spanish (SRT)" extendedDisplayTitle="SDH (Spanish SRT)"> </Stream>
<Stream id="1406812" streamType="3" codec="srt" index="4" bitrate="0" language="Portuguese" languageTag="pt" languageCode="por" requiredBandwidths="1,1,1,1,1,1,1,1" title="Brazilian" displayTitle="Portuguese (SRT)" extendedDisplayTitle="Brazilian (Portuguese SRT)"> </Stream>
</Part>
</Media>
<Guid id="tvdb://5542212"/>
<Extras size="0"> </Extras>
<Related> </Related>
</Video>
</MediaContainer>
