Invited plex user not showing up

I have a user in limbo. Invited, accepted, but doesnt show up in invites or curent access. Trying to invite again shows I have already invited this user. And the invite link is now dead.

Is there a way to reset this users access?

Please send me the user name or email address of this user per PM.

Does the user appear in this list? https://app.plex.tv/desktop/#!/friends
If yes, click on it.
Then use the vertical ellipsis at the top to “Manage Library Access”

Sent you a PM. She does not. No. Thats the weird thing. Not in invited users, not in pending, and cant send a new invite.

I’ve filed an issue with technical support.

Please forgive the stupid question: you used the scrolling buttons above the friends list?

(just making sure)

On a wide enough desktop, i have no arrows. Shows up with the correct amount of users minus the one im having problems with. I was also with this user trying to get this working and my library doesnt exist for them.

I saw i can remove friend requests. I removed that and was able to reinvite. User accepted. Seems fine now.

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