iOS and Server Connection

Plex Players
1

Server Version#: 1.41.2.9200
Player Version#: iPad latest update

My Plex server is set up locally at 192.168.1.187:32400 per the server settings. But on my iPad, in settings → Advanced → Server Connections, if I enter 192.168.1.187 and port 32400, it gives me “cannot connect” and error -1001.

What should I be entering on my iPad under Server Connections if not the local IP address and port?

2

Here are a few quick things to check:

  • On your Plex server, head to Settings → Network (Show Advanced) and ensure that “Secure connections” is set to Preferred.
  • In the same section, configure “List of IP addresses and networks that are allowed without auth” to whatever makes sense for your network. For example, you should have at least 192.168.0.0/24 listed. If you need to add other networks as well, they should be comma-separated with no spaces. So, you might have:
    – 192.168.0.0/24,192.168.2.0/24
  • If your iPad and Plex server are on different logical networks (VLANs for example) then you have to your router/firewall configured to allow Plex-related traffic to pass from one to the other. How you do that is dependent upon the router you use.

I’ve only ever tested this myself with the Plex app on the iPad signed out of my Plex account. I’m not sure if manually configured connections work if you’re signed in.

So, are you signed in on the Plex app on your iPad? If so, it should be discovering the server(s) automatically. If it’s not doing so you likely have larger network configuration issues which need to be addressed rather than trying to bandaid over them by using manual connections.

3

Thanks, @pshanew . I’ve done as you suggested and will poke at it a bit more today. I have changed Internet providers, so have a new modem that is on 192.168.2.* while it’s plugged into the old router, still configured to 192.168.1.* across my internal network. I didn’t think having the modem on 192.168.2.* would cause any issues, but it might be doing something weird that I’m not well-versed enough in networking to understand.

4

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