Server Version#: 1.19.5.3112
Player Version#: ios 7.4
I am able to stream music or video to my iPhone 8 without issue when I am out of the house and on cellular. However, I cannot stream when I am on the local Wifi.
I have a Playstation 4 on the same local network and can stream to that on the LAN without issue. Only iOS seems to be problematic on the LAN. Any thoughts? I feel like I shouldn’t need to be on cellular and using up data when the server and the iPhone are both connected to the same LAN
Wondering if there is a setting I’m missing somewhere or if it is just some bug in the iOS app.
Are those other devices in your home network wired or are they using WIFI?
Sounds like your iPad might be using a WIFI access point that’s creating its own subnet and therefore cannot directly see/access your Plex Media Server.
I’m also having the same issue of my server being offline while trying to access via iphone and ipad. I tried to “Renew Lease” under wifi settings and it did not work. Do you have another idea?
tom80H, I am having the same issue with server offline. I am trying to access via WIFI. If my ipad and iphone are using a WIFI access point that’s creating its own subnet, is there a documented solution for how to do it the right way?
depends on your access point… best consult its manual and set it into “gateway” mode (this way it should let the router assign your local IP addresses instead of creating an own sub-network with devices getting their own local IPs).
The Playstation and PMS are wired, Iphone is Wifi. However, not a different subnet/network. All devices are all on 192.168.1.0/24. The Playstation (working) and iPhone (not working) are both DHCP clients of my one and only router. I can ping the Playstation and the iPhone from the host running PMS. I’ve also run tracert to both the Playsyation and iphone and both are one hop from the host running PMS
hmm… do you have any special settings on your iPhone that might interfere with it to connect to the local PMS server (while inside the home network) – e.g. a dedicated Server Connection under Advanced > Network?
I didn’t see a gateway option inside of my iphone WIFI settings. I did some investigating in another direction however and I found something that might be useful. Instead of using the Plex App to connect to my Plex Media Server. I went to Safari on my iphone and typed in app.plex.tv and logged in that way and I was able to access the server successfully without changing any WIFI settings. I then tried to go back to the Plex App and it stills says server is offline. Does that give you any ideas?
No entries there. I tried adding the local IP of the PMS host there to see if it helped. It didn’t, so I removed, back to the original setting of no entries on that section.
I want to add, I have done further troubleshooting. I have an android tablet that is also unable to stream when on the same LAN as the plex server. I also have a laptop that cannot connect web ui using the server’s ip on port 32400. So, it may be network related but I’m not sure how. All of these things, wired or WIFI, are connecting into the same ASUS router on the same subnet and can ping eachother and can tracert eachother over one hop. I’m wondering if the other user with difficulty is having trouble with all wifi devices or just a particular one? Is the plex server for that user wired or WiFi?
If you cannot access that particular Plex Media Server through its local IP address, that’s not good. I’m struggling a bit as you had pointed out earlier you can still access your server from some devices (naming the Playstation) – are you using the native Plex client or is the Playstation accessing your server via DLNA?
It’s really strange, I know. The Playstation is using the Plex App, not DLNA. Playstation is using ethernet, as is the box hosting PMS. The only thing the devices unable to connect to the server have in common is they are using WiFi. Not sure if maybe my router has some wonkiness bridging it’s Wifi controller to its ethernet controller. Maybe there’s a weird interaction with the firewall in the router or something? I haven’t been able to put my finger on it.
