I have the latest Apple 4k TV and the latest Nvidia Shield and both still don’t play iPhone dolby vision videos correctly. I posted about this since the iPhone 12 and years later neither of these devices can play them correctly. They either stutter, don’t play at all, or change all the colors. Does anyone know how to get these to work?
Just uploaded one, plays great.
Maybe you should should share some info if you are serious about getting help. Player hardware, os version, player version, server hardware, os version, server version, logs. Any drip of anything to give people to go on.
Thanks for the reply. I have all the latest versions of the apps. If there’s other info that I can provide, let me know. I’m not familiar enough with providing logs for this type of thing.
Plex Server: 1.40.2.8395. Running on an i7-7700k home server with 32gigs of RAM.
AppleTV 4k: 8.34. Ethernet connected.
Nvidia Shield Pro 2019: (latest version). Ethernet connected.
Sample info of an iphone 4k DV video that doesn’t play below.
The AppleTV stutters on every iPhone DV video. Changing to use the old video player doesn’t help.
The nvidia shield will sometimes play it, maybe like 3/5 times. Other times, it will stutter or show all the wrong colors or even crash.
Media
Duration 4:01
Bitrate 69959 kbps
Width 3840
Height 2160
Aspect Ratio 1.78
Video Resolution 4K
Container MOV
Video Frame Rate 60p
Web Optimized No
Audio Profile lc
Video Profile main 10
Part
Duration 4:01
File IMG_4792.MOV
Size 1.97 GB
Audio Profile lc
Container MOV
Web Optimized No
Video Profile main 10
Codec HEVC
Bitrate 69793 kbps
D O V I B L Compat I D 4
D O V I B L Present true
D O V I Level 10
D O V I Present true
D O V I Profile 8
D O V I R P U Present true
D O V I Version 1.0
Bit Depth 10
Chroma Location left
Chroma Subsampling 4:2:0
Codec ID hvc1
Coded Height 2160
Coded Width 3840
Color Primaries bt2020
Color Range tv
Color Space bt2020nc
Color Trc arib-std-b67
Frame Rate 60 fps
Height 2160
Level 5.1
Profile main 10
Ref Frames 1
Stream Identifier 1
Width 3840
Display Title 4K DoVi/HLG (HEVC Main 10)
Extended Display Title 4K DoVi/HLG (HEVC Main 10)
Codec AAC
Channels 2
Bitrate 166 kbps
Audio Channel Layout stereo
Profile lc
Sampling Rate 44100 Hz
Stream Identifier 2
Display Title Unknown (AAC Stereo)
Extended Display Title Unknown (AAC Stereo)
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