Greetings,
I am running a server for myself, some close friends and family, i have a 1 GB fiber connection (Up and down), i have my ports forwarded and i have an static ip, for some reason the users on my server can not go past 2 Mbps when watching and it results in 4K and full hd television/cinema to go into 720p SD. I was wondering if any of you might know what is causing this issue ?.
When watching locally there are no issues. only remote.
Server Version#:1.29.0.6244
Check #1 → let your friends check the remote streaming quality preference in their client apps. Many clients default to 720p @ 2 Mbps.
Check #2 → check the Now Playing section of your server dashboard while one of those friends is streaming from your server. Specifically have a look if the stream is displayed as remote or indirect (indirect/relayed connections are limited to 2 Mbps and can be linked to some glitch in a remote access configuration).
https://support.plex.tv/articles/200871837-status-and-dashboard/
If the above indicates there’s a problem with your remote access setup… best start looking into this guide on troubleshooting common remote access issues.
Dude thank you so much, it was them, not me. I’ve been racking my brain for a week trying to figure out what was going wrong, even deleted the server and put it up again.
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