Issue with remote users unable to access home of server

So me and my friends were attempting to use the watch together to watch a movie. The movie didn’t have subs so we stopped to add them. After swapping the movie out with a subtitled one they are no longer able to access the home page of the server. They can access individual libraries and stream content still. But when they load the home page it will show content normally for a second then switch to an error screen saying something went wrong Example

I have tried restarting the server, having users clear cache, logging out and logging back in, using separate browser or private browsing, and even removed a user and readded them to the server but they keep having the same problem.

Other users who weren’t in the watch together session are able to access the home page just fine. I am at a loss at what to try next does any one have any suggestions on what could be causing the problem.

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.