Issues with Plex LiveTV on Android

Live TV & DVR
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1

Server Version#: Version 1.42.2.10156
Player Version#: 2025.29.0 (966828528)
Tuner Make/Model: xTeVe
Guide/Lineup name: ALL
Using XMLTV?: YES
Channel number/Name: ALL
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Trying to load up my Live TV on the android plex app crashes with the logs below. I don’t have this issue on any other device, Roku, PC, etc.

Plex Media Server Logs_2025-11-20_21-54-58.zip (5.6 MB)

plex-log-2025-11-21T03_55_05.941Z.zip (43.6 KB)

2

bump.

3

hi @mihcox I’m running 1.43.0.10346 on windows, and I have the same player version on my android mobile phone galaxy s22, I can play Live TV on my mobile with no crash. Have you tried clearing cache for plex on your mobile?

4

Yes i have cleared cache, and uninstalled and reinstalled.

I have 250+ channels on my lineup, but it was working on the older app without any issue.

5

@mihcox Have you tried newer server/app versions lately? Also check this, might be related: Live TV has no option to view "live" from mobile apps

6

Currently running Version 1.42.2.10156 on Docker. I will say, as of checking today, it does pinwheel for a lot longer than it used to before it crashes out, but nothing is still loading unfortunately.

PC Logs:

Jan 19, 2026 17:29:45.017 [23228623825720] Debug — [Req#1219e5] [Now] Adding 3 sessions.
Jan 19, 2026 17:29:45.021 [23229028743992] Debug — Completed: [172.17.0.10:52968] 200 GET /status/sessions (24 live) #1219e5 GZIP 4ms 11663 bytes (pipelined: 1)
Jan 19, 2026 17:29:46.599 [23228932623160] Warning — [HttpClient/HCl#30df] HTTP error requesting GET http://192.168.254.24:34400/discover.json (7, Couldn’t connect to server) (Failed to connect to 192.168.254.24 port 34400 after 3061 ms: Couldn’t connect to server)
Jan 19, 2026 17:29:46.601 [23228949613368] Error — DVR:Device: Error refreshing existing device device://tv.plex.grabbers.hdhomerun/2024-03-VMGU-OFR6SM:10, marking as dead.
Jan 19, 2026 17:29:46.603 [23228949613368] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/2024-02-JUR2-0FY2PQ:8 died
Jan 19, 2026 17:29:46.605 [23228949613368] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/2024-02-JUR2-0FY2PQ:8 died
Jan 19, 2026 17:29:46.607 [23228949613368] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/2024-02-JUR2-0FY2PQ:8 died
Jan 19, 2026 17:29:46.611 [23228949613368] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/2024-02-JUR2-0FY2PQ:8 died
Jan 19, 2026 17:29:46.613 [23228949613368] Debug — DVR:Device: Device device://tv.plex.grabbers.hdhomerun/2024-03-VMGU-OFR6SM:10 died
Jan 19, 2026 17:29:46.616 [23228949613368] Debug — Activity: registered new activity 3cbcfd02-962d-426b-a91b-468deed2b6c2 - “Processing subscriptions”
Jan 19, 2026 17:29:46.620 [23228621716280] Debug — Activity: registered new activity 8de8548a-cf7e-4864-8117-e598efebbac1 - “Refreshing Sub”
Jan 19, 2026 17:29:46.620 [23228610046776] Debug — Activity: registered new activity 1763f6aa-909b-43db-ac12-f93c316b5304 - “Refreshing Sub”
Jan 19, 2026 17:29:46.620 [23228621716280] Debug — Activity: updated activity 8de8548a-cf7e-4864-8117-e598efebbac1 - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:46.620 [23228610046776] Debug — Activity: updated activity 1763f6aa-909b-43db-ac12-f93c316b5304 - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:46.621 [23228621716280] Debug — Activity: updated activity 8de8548a-cf7e-4864-8117-e598efebbac1 - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:46.621 [23228601502520] Debug — Activity: registered new activity da132b71-3867-49b4-ad01-258a7b9f8f49 - “Refreshing Sub”
Jan 19, 2026 17:29:46.621 [23228610046776] Debug — Activity: updated activity 1763f6aa-909b-43db-ac12-f93c316b5304 - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:46.622 [23228601502520] Debug — Activity: updated activity da132b71-3867-49b4-ad01-258a7b9f8f49 - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:46.622 [23228619606840] Debug — Activity: registered new activity 094b5aa2-f0c2-4476-b365-1134380be23f - “Refreshing Sub”
Jan 19, 2026 17:29:46.623 [23228601502520] Debug — Activity: updated activity da132b71-3867-49b4-ad01-258a7b9f8f49 - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:46.623 [23228619606840] Debug — Activity: updated activity 094b5aa2-f0c2-4476-b365-1134380be23f - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:46.624 [23228619606840] Debug — Activity: updated activity 094b5aa2-f0c2-4476-b365-1134380be23f - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:46.701 [23228619606840] Debug — It took 200.000000 ms to retrieve 0 items.
Jan 19, 2026 17:29:46.701 [23228621716280] Debug — It took 200.000000 ms to retrieve 0 items.
Jan 19, 2026 17:29:46.701 [23228601502520] Warning — SLOW QUERY: It took 220.000000 ms to retrieve 0 items.
Jan 19, 2026 17:29:46.702 [23228619606840] Debug — Subscription: No existing library item episode ‘grandparentGuid: tv.plex.xmltv://show/EVENTS%2001%3A%206%3A30PM%20EARLY%20PRELIMS%20UFC%20297%20%28Sa%2E%2012%3A00%20-%2018%3A00%29 grandparentThumb: http://192.168.254.10:34400/images//root/.xteve/cache/images//36fd0c77de012fcac53b838d543caa32.jpg grandparentTitle: EVENTS 01: 6:30PM EARLY PRELIMS UFC 297 (Sa. 12:00 - 18:00) guid: tv.plex.xmltv://episode/EVENTS%2001%3A%206%3A30PM%20EARLY%20PRELIMS%20UFC%20297%20%28Sa%2E%2012%3A00%20-%2018%3A00%29/2024-01-20%2006%3A00%3A00 originallyAvailableAt: 2024-01-20 parentGuid: tv.plex.xmltv://season/EVENTS%2001%3A%206%3A30PM%20EARLY%20PRELIMS%20UFC%20297%20%28Sa%2E%2012%3A00%20-%2018%3A00%29/2024 parentIndex: 2024 parentTitle: Season 2024 ratingKey: tv%2Eplex%2Exmltv%3A%2F%2Fepisode%2FEVENTS%252001%253A%25206%253A30PM%2520EARLY%2520PRELIMS%2520UFC%2520297%2520%2528Sa%252E%252012%253A00%2520-%252018%253A00%2529%2F2024-01-20%252006%253A00%253A00 tagline: This Event title: Episode 01-20 type: 4’
Jan 19, 2026 17:29:46.702 [23228601502520] Debug — Subscription: No existing library item episode ‘grandparentGuid: tv.plex.xmltv://show/EVENTS%2001%3A%204%2F7PM%20UFC%20Fight%20Night%20Hermansson%20v%20Pyfer%20%28Sa%2E%2018%3A00%20-%2000%3A00%29 grandparentThumb: http://192.168.254.10:34400/images//root/.xteve/cache/images//36fd0c77de012fcac53b838d543caa32.jpg grandparentTitle: EVENTS 01: 4/7PM UFC Fight Night Hermansson v Pyfer (Sa. 18:00 - 00:00) guid: tv.plex.xmltv://episode/EVENTS%2001%3A%204%2F7PM%20UFC%20Fight%20Night%20Hermansson%20v%20Pyfer%20%28Sa%2E%2018%3A00%20-%2000%3A00%29/2024-02-10%2012%3A00%3A00 originallyAvailableAt: 2024-02-10 parentGuid: tv.plex.xmltv://season/EVENTS%2001%3A%204%2F7PM%20UFC%20Fight%20Night%20Hermansson%20v%20Pyfer%20%28Sa%2E%2018%3A00%20-%2000%3A00%29/2024 parentIndex: 2024 parentTitle: Season 2024 ratingKey: tv%2Eplex%2Exmltv%3A%2F%2Fepisode%2FEVENTS%252001%253A%25204%252F7PM%2520UFC%2520Fight%2520Night%2520Hermansson%2520v%2520Pyfer%2520%2528Sa%252E%252018%253A00%2520-%252000%253A00%2529%2F2024-02-10%252012%253A00%253A00 tagline: This Event title: Episode 02-10 type: 4’
Jan 19, 2026 17:29:46.702 [23228621716280] Debug — Subscription: No existing library item episode ‘grandparentGuid: tv.plex.xmltv://show/EVENTS%2003%3A%2010PM%20UFC%20296%20Edwards%20v%20Covington%20%28Sa%2E%2012%3A00%20-%2018%3A00%29 grandparentThumb: http://192.168.254.10:34400/images//root/.xteve/cache/images//36fd0c77de012fcac53b838d543caa32.jpg grandparentTitle: EVENTS 03: 10PM UFC 296 Edwards v Covington (Sa. 12:00 - 18:00) guid: tv.plex.xmltv://episode/EVENTS%2003%3A%2010PM%20UFC%20296%20Edwards%20v%20Covington%20%28Sa%2E%2012%3A00%20-%2018%3A00%29/2023-12-16%2006%3A00%3A00 originallyAvailableAt: 2023-12-16 parentGuid: tv.plex.xmltv://season/EVENTS%2003%3A%2010PM%20UFC%20296%20Edwards%20v%20Covington%20%28Sa%2E%2012%3A00%20-%2018%3A00%29/2023 parentIndex: 2023 parentTitle: Season 2023 ratingKey: tv%2Eplex%2Exmltv%3A%2F%2Fepisode%2FEVENTS%252003%253A%252010PM%2520UFC%2520296%2520Edwards%2520v%2520Covington%2520%2528Sa%252E%252012%253A00%2520-%252018%253A00%2529%2F2023-12-16%252006%253A00%253A00 tagline: This Event title: Episode 12-16 type: 4’
Jan 19, 2026 17:29:46.702 [23228601502520] Debug — Subscription: Checking in provider Live TV & DVR
Jan 19, 2026 17:29:46.702 [23228619606840] Debug — Subscription: Checking in provider Live TV & DVR
Jan 19, 2026 17:29:46.702 [23228619606840] Debug — Downloading document http://127.0.0.1:32400/tv.plex.providers.epg.xmltv:270/metadata/tv.plex.xmltv%3A%2F%2Fepisode%2FEVENTS%252001%253A%25206%253A30PM%2520EARLY%2520PRELIMS%2520UFC%2520297%2520%2528Sa%252E%252012%253A00%2520-%252018%253A00%2529%2F2024-01-20%252006%253A00%253A00?includeChapters=1&includeMarkers=1&includeParentKey=1&includePreferences=1
Jan 19, 2026 17:29:46.702 [23228601502520] Debug — Downloading document http://127.0.0.1:32400/tv.plex.providers.epg.xmltv:270/metadata/tv.plex.xmltv%3A%2F%2Fepisode%2FEVENTS%252001%253A%25204%252F7PM%2520UFC%2520Fight%2520Night%2520Hermansson%2520v%2520Pyfer%2520%2528Sa%252E%252018%253A00%2520-%252000%253A00%2529%2F2024-02-10%252012%253A00%253A00?includeChapters=1&includeMarkers=1&includeParentKey=1&includePreferences=1
Jan 19, 2026 17:29:46.702 [23228621716280] Debug — Subscription: Checking in provider Live TV & DVR
Jan 19, 2026 17:29:46.703 [23228621716280] Debug — Downloading document http://127.0.0.1:32400/tv.plex.providers.epg.xmltv:270/metadata/tv.plex.xmltv%3A%2F%2Fepisode%2FEVENTS%252003%253A%252010PM%2520UFC%2520296%2520Edwards%2520v%2520Covington%2520%2528Sa%252E%252012%253A00%2520-%252018%253A00%2529%2F2023-12-16%252006%253A00%253A00?includeChapters=1&includeMarkers=1&includeParentKey=1&includePreferences=1
Jan 19, 2026 17:29:46.751 [23228610046776] Warning — SLOW QUERY: It took 340.000000 ms to retrieve 0 items.
Jan 19, 2026 17:29:46.752 [23228610046776] Debug — Subscription: No existing library item movie ‘guid: tv.plex.xmltv://movie/Dallas%20Stars%20vs%20Florida%20Panthers%20%E1%B4%BA%E1%B5%89%CA%B7 ratingKey: tv%2Eplex%2Exmltv%3A%2F%2Fmovie%2FDallas%2520Stars%2520vs%2520Florida%2520Panthers%2520%25E1%25B4%25BA%25E1%25B5%2589%25CA%25B7 title: Dallas Stars vs Florida Panthers ᴺᵉʷ type: 1’
Jan 19, 2026 17:29:46.752 [23228610046776] Debug — Subscription: Checking in provider Live TV & DVR
Jan 19, 2026 17:29:46.752 [23228610046776] Debug — Downloading document http://127.0.0.1:32400/tv.plex.providers.epg.xmltv:270/metadata/tv.plex.xmltv%3A%2F%2Fmovie%2FDallas%2520Stars%2520vs%2520Florida%2520Panthers%2520%25E1%25B4%25BA%25E1%25B5%2589%25CA%25B7?includeChapters=1&includeMarkers=1&includeParentKey=1&includePreferences=1
Jan 19, 2026 17:29:47.006 [23228621716280] Warning — [Req#121b6a] Invalid library metadata ID tv.plex.xmltv://episode/EVENTS%2003%3A%2010PM%20UFC%20296%20Edwards%20v%20Covington%20%28Sa%2E%2012%3A00%20-%2018%3A00%29/2023-12-16%2006%3A00%3A00 passed.
Jan 19, 2026 17:29:47.006 [23228610046776] Warning — [Req#121b87] Invalid library metadata ID tv.plex.xmltv://movie/Dallas%20Stars%20vs%20Florida%20Panthers%20%E1%B4%BA%E1%B5%89%CA%B7 passed.
Jan 19, 2026 17:29:47.006 [23228621716280] Error — downloadContainer: expected MediaContainer element, found html
Jan 19, 2026 17:29:47.006 [23228610046776] Error — downloadContainer: expected MediaContainer element, found html
Jan 19, 2026 17:29:47.006 [23228610046776] Warning — Subscription: No container available for /tv.plex.providers.epg.xmltv:270/metadata/tv%2Eplex%2Exmltv%3A%2F%2Fmovie%2FDallas%2520Stars%2520vs%2520Florida%2520Panthers%2520%25E1%25B4%25BA%25E1%25B5%2589%25CA%25B7
Jan 19, 2026 17:29:47.006 [23228621716280] Warning — Subscription: No container available for /tv.plex.providers.epg.xmltv:270/metadata/tv%2Eplex%2Exmltv%3A%2F%2Fepisode%2FEVENTS%252003%253A%252010PM%2520UFC%2520296%2520Edwards%2520v%2520Covington%2520%2528Sa%252E%252012%253A00%2520-%252018%253A00%2529%2F2023-12-16%252006%253A00%253A00
Jan 19, 2026 17:29:47.006 [23228610046776] Error — Subscription: Error refreshing sub: No container found
Jan 19, 2026 17:29:47.006 [23228621716280] Error — Subscription: Error refreshing sub: No container found
Jan 19, 2026 17:29:47.006 [23228621716280] Debug — Activity: updated activity 8de8548a-cf7e-4864-8117-e598efebbac1 - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:47.006 [23228610046776] Debug — Activity: updated activity 1763f6aa-909b-43db-ac12-f93c316b5304 - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:47.008 [23228621716280] Debug — Activity: Ended activity 8de8548a-cf7e-4864-8117-e598efebbac1.
Jan 19, 2026 17:29:47.010 [23228601502520] Warning — [Req#121b61] Invalid library metadata ID tv.plex.xmltv://episode/EVENTS%2001%3A%204%2F7PM%20UFC%20Fight%20Night%20Hermansson%20v%20Pyfer%20%28Sa%2E%2018%3A00%20-%2000%3A00%29/2024-02-10%2012%3A00%3A00 passed.
Jan 19, 2026 17:29:47.010 [23228619606840] Warning — [Req#121b60] Invalid library metadata ID tv.plex.xmltv://episode/EVENTS%2001%3A%206%3A30PM%20EARLY%20PRELIMS%20UFC%20297%20%28Sa%2E%2012%3A00%20-%2018%3A00%29/2024-01-20%2006%3A00%3A00 passed.
Jan 19, 2026 17:29:47.010 [23228619606840] Error — downloadContainer: expected MediaContainer element, found html
Jan 19, 2026 17:29:47.010 [23228601502520] Error — downloadContainer: expected MediaContainer element, found html
Jan 19, 2026 17:29:47.010 [23228619606840] Warning — Subscription: No container available for /tv.plex.providers.epg.xmltv:270/metadata/tv%2Eplex%2Exmltv%3A%2F%2Fepisode%2FEVENTS%252001%253A%25206%253A30PM%2520EARLY%2520PRELIMS%2520UFC%2520297%2520%2528Sa%252E%252012%253A00%2520-%252018%253A00%2529%2F2024-01-20%252006%253A00%253A00
Jan 19, 2026 17:29:47.010 [23228601502520] Warning — Subscription: No container available for /tv.plex.providers.epg.xmltv:270/metadata/tv%2Eplex%2Exmltv%3A%2F%2Fepisode%2FEVENTS%252001%253A%25204%252F7PM%2520UFC%2520Fight%2520Night%2520Hermansson%2520v%2520Pyfer%2520%2528Sa%252E%252018%253A00%2520-%252000%253A00%2529%2F2024-02-10%252012%253A00%253A00
Jan 19, 2026 17:29:47.010 [23228619606840] Error — Subscription: Error refreshing sub: No container found
Jan 19, 2026 17:29:47.010 [23228601502520] Error — Subscription: Error refreshing sub: No container found
Jan 19, 2026 17:29:47.010 [23228619606840] Debug — Activity: updated activity 094b5aa2-f0c2-4476-b365-1134380be23f - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:47.010 [23228601502520] Debug — Activity: updated activity da132b71-3867-49b4-ad01-258a7b9f8f49 - completed 0.0% - Refreshing Sub
Jan 19, 2026 17:29:47.011 [23228610046776] Debug — Activity: Ended activity 1763f6aa-909b-43db-ac12-f93c316b5304.
Jan 19, 2026 17:29:47.012 [23228610046776] Debug — Activity: updated activity 3cbcfd02-962d-426b-a91b-468deed2b6c2 - completed 16.0% - Processing subscriptions
Jan 19, 2026 17:29:47.012 [23228621716280] Debug — Activity: updated activity 3cbcfd02-962d-426b-a91b-468deed2b6c2 - completed 16.0% - Processing subscriptions

App logs:

plex-log-2026-01-19T23_31_17.532Z.zip (96.4 KB)