Issues with Plex

[bow]

Hi,

I am contacting you directly as the bot is confused and asks me to do the same thing again and again.

I have been reading through posts to see why I cannot connect my Plex on my Synology NAS, but all the replies are missing, why?

DS415Play - If I claim server: "No soup for you"

Server Version#: 1.21.4.4054 Player Version#: 4.51.3 (Web) Logs.zip (1.7 MB) Firstly, I’ve read a number of threads on this forum and elsewhere and have tried the standard “shutdown the Plex service, sign out, remove server from account, rename preferences.xml, start Plex service” advice. It seems whatever I do, when I attempt to claim the server with my Plex (Lifetime Pass) account I get the “No Soup” screen. If I don’t claim, I can use the web client on my local network perfectly. My IP …

Why does the Plex system force me into using a specific private IP block? I am using 179.101.x.x behind my router, but I have been told that this will not work, why?
Even when I log on to my Plex account, it shows me my NAS IP address and tells me that it is not currently connected, then I get the No Soup for You message.

What is the difference between ‘nearby’ and ‘remote’ status and does this have any effect with the quality settings when streaming locally or remotely? I set the quality over the internet to 2Mbps, I don’t want to loss quality even though I am on the local network.
I connected the NAS directly in to the modem (10.x.x.x) and I was able to adopt it, the Plex system stated ‘nearby’. I then plugged it back on my network and it then state, ‘remote’, even though it was still local on my network.

Is there a guide on how to set up a Plex server on the Synology NAS, I can’t find it.

Thanks for your time.

[BigWheel]

@bow

Why does the Plex system force me into using a specific private IP block? I am using 179.101.x.x behind my router, but I have been told that this will not work, why?

Because anything outside of standard
RFC1918 compliant private IP will get DNS confused. Anything outside of that can be owned and in use by a real business DNS may redirect to

@bow

What is the difference between ‘nearby’ and ‘remote’ status and does this have any effect with the quality settings when streaming locally or remotely?

nearby = local (same subnet) “Home streaming”
Remote = not local, not same subnet “remote streaming”

each client has a quality setting for each

@bow

Is there a guide on how to set up a Plex server on the Synology NAS, I can’t find it.

There are multiple pinned topics when in the NAS server category filtered on the server-synology tag https://forums.plex.tv/tags/c/plex-media-server/nas-devices/27/server-synology

[bow]

So i cannot have the NAS on one subnet and the TV on another as it will then use the quality setting set within Plex, ie, internet streaming 2MB.

[ChuckPa]

If you are thinking of something like:

• 192.168.0.x for one group of things
  -and-
• 192.168.1.x for another group of things

AND

• maintain them as two different networks (which they don’t have to be)

THE SOLUTION,

• is to change the networking configuration of the server machine PMS uses to see BOTH networks as if they were one network.

[Volts]

I don’t understand how you’ve reached this conclusion. Squatting on somebody else’s IP address isn’t going to help him do … anything.

Maybe I’m missing something. ??