iTunes Playlist Import Fails

Server Version#: 1.40.1.8227
Player Version#: Web 4.125.1

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Logs attached.

Plex Media Server Logs_2024-03-22_11-48-32.zip (4.1 MB)

I’m a Plex Pass subscriber.

My understanding is that these forums are the only interface to Plex technical support staff. Is that correct?

@elan Can you help with the iTunes playlist import error above?

Mar 22, 2024 11:47:05.691 [140511877466936] ERROR - [Req#834e] iTunes Import: Unknown field: 0x88

It’s not able to parse some advanced aspects of at least some of your smart playlists.

Many thanks for taking a look!

Should not being able to parse some aspect of smart playlists prevent the importing of ALL playlist? Because zero playlists are imported when I choose Playlists > Import from iTunes…

What can I do to troubleshoot/attempt to get this to work?

It looks like it is indeed importing playlists, e.g.

Mar 22, 2024 11:46:17.426 [140511877466936] DEBUG - [Req#834e] iTunes: reading tracks from playlist Lords of Dogtown
Mar 22, 2024 11:46:17.426 [140511877466936] DEBUG - [Req#834e] iTunes: read 16 tracks for playlist Lords of Dogtown
Mar 22, 2024 11:47:13.804 [140511877466936] DEBUG - [Req#834e] iTunes importer: playlist 'Lords of Dogtown' (smart: 0)
Mar 22, 2024 11:47:13.804 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/01_-_Social%20Distortion_-_Death%20or%20Glory.mp3
Mar 22, 2024 11:47:13.805 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/02_-_Nazareth_-_Hair%20of%20the%20Dog.mp3
Mar 22, 2024 11:47:13.806 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/03_-_Foghat_-_I%20Just%20Want%20To%20Make%20Sweet%20Love.mp3
Mar 22, 2024 11:47:13.807 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/04_-_Sweet_-_Fox%20on%20the%20Run.mp3
Mar 22, 2024 11:47:13.807 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/05_-_Ted%20Nugent_-_Motor%20City%20Madhouse.mp3
Mar 22, 2024 11:47:13.808 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/06_-_Joe%20Walsh_-_Turn%20To%20Stone.mp3
Mar 22, 2024 11:47:13.809 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/07_-_The%20Allman%20Brothers%20Band_-_One%20Way%20Out.mp3
Mar 22, 2024 11:47:13.809 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/08_-_Jimi%20Hendrix_-_Fire.mp3
Mar 22, 2024 11:47:13.810 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/09_-_Deep%20Purple_-_Space%20Truckin.mp3
Mar 22, 2024 11:47:13.811 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/10_-_Iggy%20Pop_-_Success.mp3
Mar 22, 2024 11:47:13.812 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/11_-_David%20Bowie_-_Suffragette%20City.mp3
Mar 22, 2024 11:47:13.812 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/12_-_Black%20Sabbath_-_Iron%20Man.mp3
Mar 22, 2024 11:47:13.813 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/13_-_Rise%20Against_-_Nervous%20Breakdown.mp3
Mar 22, 2024 11:47:13.814 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/14_-_T.Rex_-_20th%20Century%20Boy.mp3
Mar 22, 2024 11:47:13.814 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/15_-_Rod%20Stewart_-_Maggie%20May.mp3
Mar 22, 2024 11:47:13.815 [140511877466936] DEBUG - [Req#834e] Playlist Lords of Dogtown: Got track file://localhost/volume1/SanderNAS/Audio/Albums/Commercial/Soundtracks/Lords%20of%20Dogtown/16_-_Sparklehorse_-_Wish%20You%20Were%20Here.mp3
Mar 22, 2024 11:47:13.818 [140511877466936] DEBUG - [Req#834e] Updating metadata item (save) (Lords of Dogtown) with ID 53302

Maybe I’m looking in the wrong place?

that is the right place, not sure why they’re not showing up there :thinking:

Happy to do anything I can to help troubleshoot. Please don’t hesitate to ask.

I just noticed that my playlists actually did import and are visible via Music > Playlists:

They’re also visible via Plexamp, just not under the Playlists menu entry :frowning:

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