Is anyone else with a large library of movies having a problem with the Jump to Letter functionality?
If I jump to letter and then move left or right through my movies to find the one I'm looking for, after a page or two suddenly it starts listing movies completely out of order.
For instance, if I'm looking for 'Monsters, Inc.', I jump to 'M', but due to having so many movies I can only see movies that start with 'Ma' so I have to move to the right to get to 'Mo', but by the time I get to about 'Mi' Plex starts showing me movies that start with 'L'.
I've only seen this once in development, and thought we'd fixed this.
I'll raise an issue internally to look at it. How many movies do you have, and how many do you scroll past before they go out of order? Do the movies navigate correctly to the details of the movie when you select one that's out of order?
I saw this happen once. I honestly couldn't tell you how many times I scrolled before it went out of order. I was using the bumper skipping by page just browsing. According to the app the library has 2000 movies in it.
I tried to recreate the issue tonight. I selected O and hit the bumper 7 times. The coverart was correct, the title at the bottom was not. When I went into the movie details the movie matching the cover art appeared. However, when I hit back I was taken to the movie that the title at the bottom was stuck on. I then tried to recreate this but everything worked normally again.
I then tried again and started on the J's and hit the bumper 20 times and the title at the bottom reverted to a movie in the H's but the actual cover art was working again and when I backed out I was in the middle of the J's again.
I pulled the log in case you want to have a look at it, but I had a movie paused on a FireStick that was also repeating through the log. I didn't realize that it would keep reporting its status while paused so the log isn't completely clean.
I have a little over 1400 titles in my library, and this happens every single time I use Jump to Letter.
I just did it again and I can go about 4 pages before it gets messed up. The title at the bottom stops changing and the posters get all messed up. Selecting a poster loads the correct movie for the poster, not the text at the bottom. Also, it doesn't matter if I quickly or slowly scroll through the pages, or if I scroll by page using the shoulder buttons or individual title using the D-pad or left stick, it still happens every time.
See the attached image for a picture of the screen. (It's a blurry picture but is clear enough to see the problem).
For this image I jumped to N and scrolled backwards.
Have seen this issue off and on as well when using the jump (and posted a thread about it awhile back I believe as well). It certainly is still happening though.
Ditto this one. 1400 Movies. Its not only on skip by letter, its also after watching a movie, escaping, scrolling to another then coming back out of that, presto. Let me know if you want logs.
I can confirm this happened to me today. About 1200 movies and 160 tv shows. It's intermittent however.
I jumped to "M" in my movies and pressed right to scroll through and it didn't show any M movies, but instead restarted at A, and went into a kind of "loop" where I hit an invisible end wall where I couldn't scroll right anymore (even though I was only on letter E or so).
It wasn’t listed on the release notes (so I’m sure the Plex team knows), but just wanted to mention that I’m still experiencing this on the latest release (that added Music support).
Looking forward to this being fixed, but big fan of the updates and additions! Thanks!
Updated to latest Plex for Xbox One release a few days ago and I still experience this problem as well. The workaround that I’ve become accustomed to is press “A” on selected thumbnail (rather than “X” to play video) followed by “B” (to return to thumbnails) and when thumbnails reappear the display cache seems to correct itself. I’ve also experienced this issue along with blank/missing thumbnails appearing after scrolling/paging the list too quickly.
