I have several Plex accounts have recommended Plex to many of my clients. I get the whole update thing, and I like it. I just think updates every few days are totally crazy, you have put several of my clients off buy doing this. Just add up the updates and do once a month, this is out of control, I don’t want to update every time I go into plex. it resets all my accounts and passwords etc, its a major pain.
John
@johnzapf said:
I don’t want to update every time I go into plex. it resets all my accounts and passwords etc, its a major pain.
This is most unusual.
A simple update of the server is not supposed to reset anything.
Are you using any 3rd party uninstallers in your Plex upgrade procedure?
I notice no such issue, i dont even remember the last time i logged into a plex client, they all remember my login info each time i run them, even after updates.
Same with PMS updated, 1 click of a button, server shuts down, updates, starts up and all is as it was.
The only place where I’ve ever seen it wanting my to log-in info again after an update is using the Plex Android app on my phone. But that hasn’t occurred in a while.
I’d rather more often updates than once a month (and part of what Plex Pass is for). But I don’t have your issue either, I just install overtop the old version and everything is updated nice and smooth.
How are you updating and what OS are you updating on?
Can’t you set PMS not to check for updates?
Or set it to only monitor the stable channel instead of the PlexPass channel. OP has other issues, though, if things are resetting as a result of the update. Something else is going on.
True, true… Seems odd. I’ve never seen that before myself. I just updated from 1.0.2 to 1.5.1 and everthing was still logged in… Seems strange though…
I’ve ran Plex since 2013 on both NAS and Windows, and upgrade pretty much every time a new Plex Pass release is out. I’ve never seen any issues with any of those upgrades. There’s obviously something going on on your system that’s not normal.
As long as @johnzapf does not tell us, how his update process works, we can only guess.
As he is responsible for many Business clients Plex architecture, he could have implemented some kind of automatism/script-based update process or working with partition Images or virtual drives he delivers for them, having to change the user data for each… to mention just some possibilities.
We all agree that the normal, manual update process of server and clients alike seldomly requires new logins (had that a few times on Amazon Fire TV).
With dozens of different player devices and lots of different PMS, I can understand why he is asking for a more regular update process.
What I do not understand: why not just collect updates and do your own “update day” at a certain interval?
Exactly, just turn off automatic updates and then you can do updates whenever you feel like it. If this is once a month or when you read something in the new/fix list that attracts you to the release.
Plex doesn’t force you/us into doing the updates. As long as you stay semi-current (can’t run very old versions) you won’t have a problem with your own update schedule.
With that said what the Op explains is not normal and is probably self induced in some way. I’d personally spend my time trying to fix what’s causing this as it would be annoying.
