Keeping put my server on unclaimed

Server Version#: 1.13.5…


Player Version#:

Hello

Until last night, i am not able to claim my server. Everything worked before and I am paying the license.

Please post server log files
https://support.plex.tv/articles/200250417-plex-media-server-log-files/
Please zip up the whole folder.

Logs.zip (17.9 KB)
Yes, thanks. Here it is

Are you running plex server as Administrator? That is a bad idea.

What do you mean?

The logs show you running Plex under the Windows account ‘Administrator’.
This is a reserved account which is normally disabled in newer Windows versions.
It might play a role in your issue.

Is this a ‘headless’ server?
Are you accessing it via Remote Desktop software?

Yes, it is installed on windows server 2012 r2. And it was working good before., and i am accessing it via remote desktop via windows 10

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