I know. And it is the Local Media Assets agent which is taking care of these things. That’s why it must be activated. On the agent configuration page that’s corrresponding to the agent that is used to match the main movie.
1 Like
Thanks. Where do I find the agent configuration page? I was able to do this with many other films. Maybe the settings changed or I changed them without realizing it.
1 Like
Settings - Server - Agents - Movies - Plex Movie
Is the line ‘Local Media Assets’ activated?
Yes, it is.
Edit your movie library
go to the ‘Add Folders’ tab
which path is in there?
Is it H:\Peliculas or just H:?
or something else?
It’s H:\Peliculas.
Strange things: in the folder I don’t get a sign of having two files (I would find a “Separate” sign inside if I did) and if I order the films according to the addition date, I only see the film file, not the interview. I cannot look for it using the search function.
Again, the interview’s file name is
Agnès Varda presenta Salut les cubains (1963) Agnès Varda-interview.mkv
I am copying the title to let you see if there is anything wrong in the name.
Please rename it to simply
Director-interview.mkv
1 Like
Director-interview.mkv
It didn’t work. I did it, asked Plex to look for look for files in the library and I also updated metadata.
1 Like
Please fetch log files and attach them here
com.plexapp.agents.fanarttv.log (16.7 KB) com.plexapp.agents.htbackdrops.log (7.2 KB) com.plexapp.agents.imdb.log (9.5 KB) com.plexapp.agents.lastfm.log (7.3 KB) com.plexapp.agents.localmedia.log (23.2 KB) com.plexapp.agents.lyricfind.log (4.9 KB) com.plexapp.agents.movieposterdb.log (9.0 KB) com.plexapp.agents.none.log (14.7 KB) com.plexapp.agents.opensubtitles.log (12.7 KB) com.plexapp.agents.plexmusic.log (7.7 KB) com.plexapp.agents.plexthememusic.log (4.9 KB) com.plexapp.agents.themoviedb.log (8.8 KB) com.plexapp.agents.thetvdb.log (4.9 KB) com.plexapp.system.log (404.1 KB) Plex Crash Uploader.1.log (197 Bytes) Plex Crash Uploader.log (197 Bytes) Plex DLNA Server.1.log (8.5 KB) Uploading: Plex DLNA Server.2.log… Uploading: Plex DLNA Server.3.log… Uploading: Plex DLNA Server.4.log… Uploading: Plex DLNA Server.5.log… Plex DLNA Server.log (10.9 KB) Plex Media Scanner Analysis.1.log (29.3 KB) Plex Media Scanner Analysis.2.log (11.0 KB) Plex Media Scanner Analysis.3.log (11.2 KB) Plex Media Scanner Analysis.4.log (11.0 KB) Plex Media Scanner Analysis.5.log (11.2 KB) Plex Media Scanner Analysis.log (9 KB) Plex Media Scanner Chapter Thumbnails.1.log (3.5 KB) Plex Media Scanner Chapter Thumbnails.2.log (3.5 KB) Plex Media Scanner Chapter Thumbnails.3.log (3.5 KB) Plex Media Scanner Chapter Thumbnails.4.log (3.5 KB) Plex Media Scanner Chapter Thumbnails.5.log (3.5 KB) Plex Media Scanner Chapter Thumbnails.log (3.5 KB) Plex Media Scanner Deep Analysis.1.log (11.0 KB) Plex Media Scanner Deep Analysis.2.log (9.2 KB) Plex Media Scanner Deep Analysis.3.log (6.6 KB) Plex Media Scanner Deep Analysis.4.log (11.8 KB) Plex Media Scanner Deep Analysis.5.log (10.6 KB) Plex Media Scanner Deep Analysis.log (15.6 KB) Uploading: Plex Media Scanner.1.log… Uploading: Plex Media Scanner.2.log… Uploading: Plex Media Scanner.3.log… Plex Media Scanner.4.log (17.3 KB) Uploading: Plex Media Scanner.5.log… Plex Media Scanner.log (6.3 KB) Uploading: Plex Media Server.1.log… Uploading: Plex Media Server.2.log… Uploading: Plex Media Server.3.log… Uploading: Plex Media Server.4.log… Uploading: Plex Media Server.5.log… Uploading: Plex Media Server.log… Plex Transcoder Statistics.1.log (25.6 KB) Plex Transcoder Statistics.2.log (2.2 KB) Plex Transcoder Statistics.3.log (61.5 KB) Plex Transcoder Statistics.4.log (54.2 KB) Plex Transcoder Statistics.5.log (5.0 KB) Plex Transcoder Statistics.log (38.2 KB) Plex Tuner Service.1.log (1.9 KB) Plex Tuner Service.2.log (1.9 KB) Plex Tuner Service.3.log (1.2 KB) Plex Tuner Service.4.log (1.2 KB) Plex Tuner Service.5.log (1.9 KB) Plex Tuner Service.log (1.2 KB) Plex Update Service Launcher.1.log (2.2 KB) Plex Update Service Launcher.2.log (2.3 KB) Plex Update Service Launcher.3.log (2.4 KB) Plex Update Service Launcher.4.log (2.2 KB) Plex Update Service Launcher.5.log (2.3 KB) Plex Update Service Launcher.log (2.2 KB) Plex Update Service.1.log (1.4 KB) Plex Update Service.2.log (2.3 KB) Plex Update Service.3.log (1.5 KB) Plex Update Service.4.log (1.4 KB) Plex Update Service.5.log (1.4 KB) Plex Update Service.log (1.4 KB)
It would have been easier to just attach the zip file.
My notebook didn’t let me do it.
And Plex says: Sorry, the file you are trying to upload is not authorized (authorized extensions: jpg, jpeg, png, gif, gz, tar, rar, log, 7z, 7zip, txt, zip).
Let me guess: your drive H: is not a locally attached drive, directly in the server, right?
2019-06-17 15:58:20,730 (3694) : CRITICAL (core:574) - Exception in the update function of agent named 'Local Media Assets (Movies)', called with guid 'com.plexapp.agents.imdb://tt0057466?lang=en' (most recent call last):
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-7eb2c8f6f\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\api\agentkit.py", line 1076, in _update
agent.update(obj, media, lang, **kwargs)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-7eb2c8f6f\LocalMedia.bundle\Contents\Code\__init__.py", line 59, in update
localmedia.findSubtitles(part)
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-7eb2c8f6f\LocalMedia.bundle\Contents\Code\localmedia.py", line 260, in findSubtitles
for file_path_listing in os.listdir(path):
File "C:\Program Files (x86)\Plex\Plex Media Server\Resources\Plug-ins-7eb2c8f6f\Framework.bundle\Contents\Resources\Versions\2\Python\subsystem\ospathfix.py", line 111, in os_listdir
return os._listdir(longpathify(uni(path)))
WindowsError: [Error 3] El sistema no puede encontrar la ruta especificada: u'\\\\?\\H:\\Peliculas\\Salut les cubains (1963) Agn\xe8s Varda\\*.*'
If you remove the accent from the folder name, you should be alright.
i.e. Agnes instead of Agnès
Otto,
I am not an expert in computing AT ALL, lol.
“your drive H: is not a locally attached drive, directly in the server”
I have a CPU unit where I store my films and plex is installed there. I access that material through my notebook.
I have another film in the same disk:
Les fiancés du pont Mac Donald (1961) Agnès Varda.avi
Les fiancés du pont Mac Donald (1961) Agnès Varda.es.srt
Les fiancés du pont Mac Donald (1961) Agnès Varda.pt.srt
Les fiancés du pont Mac Donald (1961) Agnès Varda.it.srt
Les fiancés du pont Mac Donald (1961) Agnès Varda-interview.avi
and it works perfectly.
try the Plex Dance
1 Like
I will do it right now. Your kindness moves me. Do you work for Plex or are you just a very kind soul?
1 Like
I am sorry to say it didn’t work…
The interview file is not visible.
Then please try my suggestion and rename the folder, so it doesn’t have the è anymore.
Just to verify it.
1 Like
