Large collections are slow, large collection crash the IOS client

Plex Players Mobile Devices
,
1

Server App: 1.25.3.5409
Server OS: Windows 10
Server Platform: Asus Desktop, 11th gen i5
Client App: 7.27
Client OS: IOS 15.2.1
Client Platform: iPhone 13 Max Pro

A collection of 2000 items will take about 8 seconds to display on an IOS device. A collection of 3000 items or more will cause the IOS app to crash. This is true for smart collections based on genres (ex. genre=drama) or manual collections (contains all drama genre media).

Side note: I don’t get why collections load / display different than just filtering. With filtering, I can display thousands of items no problem. I get the alphabet side bar. The loading seems to be smarter (loading the section you can see and then loading the ones you can’t). Seems like if collections were designed using the same framework, this issue would not occur and the user experience would be more consistent, reliable, and performant.

2

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.