Latest Plex Windows Client (Version 1.84.1.4069-ff740b6d) Something Went Wrong

Plex Players Desktop Players
1

Server Version#: Version 1.32.8.7639
Player Version#: Version 1.84.1.4069-ff740b6d

Just updated the windows client to Version 1.84.1.4069-ff740b6d and now when I select SOME artists I get the dreaded Something Went Wrong. This also affects trying to get to that artist by search. Logs attached.

In the logs it seems to be reporting:
Dec 20, 2023 15:30:46.122 [42884] ERROR - [Web] {
“type”: “[object Error]”,
“stack”: “TypeError: Cannot read property ‘Media’ of undefined\n at p (file:///C:/Program%20Files/Plex/Plex/web-client/js/main-179-72e7f7df3ad5ea644caf-plex-4.121.1.36221-217110f.js:2:1589505)\n at Ze (file:///C:/Program%20Files/Plex/Plex/web-client/js/main-179-72e7f7df3ad5ea644caf-plex-4.121.1.36221-217110f.js:2:1478440)\n at Kt (file:///C:/Program%20Files/Plex/Plex/web-client/js/main-179-72e7f7df3ad5ea644caf-plex-4.121.1.36221-217110f.js:2:1497946)\n at aa (file:///C:/Program%20Files/Plex/Plex/web-client/js/6788-6788-33c4df418bfacd005b2d-plex-4.121.1.36221-217110f.js:2:995140)\n at Ws (file:///C:/Program%20Files/Plex/Plex/web-client/js/6788-6788-33c4df418bfacd005b2d-plex-4.121.1.36221-217110f.js:2:1047233)\n at Ou (file:///C:/Program%20Files/Plex/Plex/web-client/js/6788-6788-33c4df418bfacd005b2d-plex-4.121.1.36221-217110f.js:2:1034512)\n at ku (file:///C:/Program%20Files/Plex/Plex/web-client/js/6788-6788-33c4df418bfacd005b2d-plex-4.121.1.36221-217110f.js:2:1034440)\n at Su (…”,
“name”: “TypeError”,
“message”: “Cannot read property ‘Media’ of undefined”
}
Plex.1.log (816.1 KB)

Note: This does not affect plexamp which can access the content fine - so I assume this is a client issue (makes sense as it’s just upgraded). I have optimised the DB, emptied trash, cleaned bundles, rebooted the server etc. anyway just to be sure.

2

Is it possible that it only occurs with artists who have only non-regular releases listed? i.e. EPs, Soundtracks, or Compliations, but not regular albums
If so, then the issue is already known. Use the local web app as a workaround or a different client type.

3

It does indeed - I only noticed it when I upgraded because I happen to have just ripped a single by an artist not yet in the DB.
I have now ripped an album by the same artist and it now shows ok in the windows app.

4

+1 here with same issue I just noticed when my 2nd windows client was updated to this new version.
However, I have some artists that are still working and the only album I have for them is a compilation. Also, my Various Artists entry (with over 17 custom albums)…is working fine.

5

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