Getting "something went wrong" on all web clients

Plex Players Desktop Players
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1

Server Version#: latest
Player Version#:

Hi,
I’ve launched my browser a few minutes ago, and it gave me some interim page suggesting I turn on some new whatever (didn’t really look interesting enough) - I unchecked the box and clicked “continue”.
Now on any web browser (MAC, PC incognito or normal) I am seeing my library for a split second and then it turns black and gives me the “something went wrong” error message and is completely useless - Can’t even launch the settings.
Tried also the “native” MAC client - same thing.
How do I fix that ?

3 Likes
2

Same here. But also on desktop client.

3

We are looking into it and our web app devs thinks he is close to what issue is.

2 Likes
4

Thanks for the update @BigWheel. Please update us once this is resolved.

1 Like
5

Please roll back to the previous version as soon as possible. The impact is too great

截屏2022-04-06 00.07.52
截屏2022-04-06 00.07.521136×440 40.6 KB

6

Is there any update on how we should resolve this?

7

Same thing here, getting the error on almost all pages.

Here is the cosole log from the admin page

Screen Shot 2022-04-05 at 19.55.15
Screen Shot 2022-04-05 at 19.55.152409×208 131 KB

8

Same issue. At the moment the only way to use Plex is with the native apps.

9

it wants to open for a moment and immediately writes Something went wrong
As if something is wrong with the credentials

10

same here.

11

it throws a 401 to a required JS file,and then fails out.
Even when properly authenticated.

12

OSX 12.2.1
(Mac App works) EDIT: Mac App no longer works
Safari does not work
Chrome does not work

13

same here. desktop app on Windows 11.

“Something went wrong
an unexpected error occurred”

1 Like
14

Hi,
after updating the Plex app on Win 11
today, this shiows up:

“Something went wrong
an unexpected error occurred”

Can’t even launch the settings.

15

I found the way to enter settings you click on settings icon and then refresh (it works also for the desktop clients cause is a browser apps in a window). Please DEVS we are hoping you’ll fix it as soon as u can :slight_smile:

1 Like
16

I had the same, but now I get “No streaming services found for your region” instead. I’m in Europe. Shouldn’t this be available here?

17

Where in Europe?

18

Found a bit of a workaround.

Select Settings
Refresh
Turn on “Automatically Sign In”

This works for now, but isn’t ideal as I have two managed users (my kids)

EDIT - This does not work in the OSX app, as there is no way to refresh.

19

The web app at https://app.plex.tv should be updated now with fix for issue.

1 Like
20

many thanks Plex for quickly responding and correcting the bug in the Plex app, you are the best.
Now everything seems as it should be. Good work !