"Something went wrong"

Server Version#: 1.42.2.10156
Player Version#: 1.112.0.359-0d79a49f
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

I bought a brand new Windows 11 Pro system a few months ago and one of the first things I installed was the Plex Player for Windows so that I could manage my Plex server from the new machine. Unfortunately, a month or two back, I started seeing “Something went wrong” more often than my library content. If I search for something (e.g. “The Avengers”) it says no results found, but when I click the “Movies” button in the search results, it shows the Avengers movies and when I click the “TV Shows” button, it shows the TV shows. If I then click the “Top Results” button, it shows everything, contradicting its earlier report of no matches.

I can usually see things on the “Recommended” tab in a library, but not the “Library” or “Collections” tabs. Sometimes, the “Library” tab will show the first few pages of movies or shows, then “something goes wrong” and it won’t show anything.

The strange thing is that on my older, Win 11 Pro machine (which has an unsupported CPU chip) the Plex for Windows app works just fine (though the search results are sometimes just as messed up – that’s just plain buggy.)

So, I’m asking what I could possibly have done (or not done) to my pristine (except for its own updates) recently installed Plex for Windows player on a brand new, clean Win 11 Pro system to make it show “Something went wrong” almost 50% of the time. Any ideas? I would dealry love this to actually work.

EDIT FWIW, I am also not having any problems like this on the WebOS, FireTV, Roku or Android Plex apps.

I am having the same problem. It started happening to me without me changing anything. TVShows do not work at all. Movies work until I scroll to “D” movies, then errors. I tried reinstalling PLEX Media Server with no luck. I am still Win 10.

This problem is happening directly from the server PC, so it’s not a network issue.