Léon: The Professional (1994) Not indexing

General Discussions
1

As the title says. It does not index. Regardless of how I name the file, it shows up in the logs but never in the library.

I have tried the following naming conventions for the file/movie:

Léon The Professional [1994] BLURAY.mkv
Léon [1994] BLURAY.mkv
The Professional [1994] BLURAY.mkv
Leon The Professional [1994] BLURAY.mkv
Leon [1994] BLURAY.mkv

None are showing up. I have tried everything from restarts, clearing caches, deleting the movie and re-adding it, etc. Nothing seems to make it show up. Thanks in advance for the help.

2

correct naming should be like:

The Movie Database says:
Leon - The Professional (1994).mkv

if you want to document the source, add it in square brackets:

Leon - The Professional (1994) [BLURAY].mkv ← information in square brackets will be ignored

3

Thanks, tom80H. I forgot to mention that ALL my files, about 10,000 plus, are named the same way. I have no issues with anything else being indexed. The SOURCE is only relevant to me as a file, not really need it indexed. File naming is not the problem for me.

Regardless, I tried the file name as you proposed above and it is always being indexed as The Lion King now. It is better than before where it was being ignored completely but still not working. :frowning:

4

I would expect the file to be indexed even if incorrectly matched. It is not being placed in the library in any way. None of my other movies, none of them, are ignored like this file is. :frowning:

5

OK, I figured it out. It is ALWAYS being indexed as The Lion King. But was never showing up on my library at the top of the list. I had no idea what it was selecting. When I used your suggestion, I paid closer attention to the logs and saw it be indexed as The Lion King. So even with my naming convention, it got picked up. I fixed the match manually and I am good.

However, how many other movies I have are improperly indexed? IS there a way to search by File Name but the result is the Library Index entry?

6

The Movie Database says:
Leon: The Professional (1994)
This is the name as shown in TMDB with a colon not a dash in the title. Have no idea if this will help in pulling in the metadata

7

filter for duplicates or look for files with a blue square box with a number in the top-left corner of the poster.

fixing your file names will help you… there’s apps which will help you doing that (e.g. FileBot). another user once wrote: “your naming convention isn’t compliant but it works… until it doesn’t”.

8

Thanks again… yeah, I have knowledge of naming conventions and the issues it presents. My problem is I have three separate databases looking at the same files and they each have different needs. Unless totally broken, I have to (want to) stick to this convention.

In any case, the “proper” naming convention failed as well. So, I just have to go around and find files that are improperly indexed. They don’t always fall into bundles automatically :smiley:

Cheers!

9

With all these changes you probably need to do the plex dance: @JuiceWSA said:

The Plex Dance®:

  1. remove show/movie from library
  2. rescan library files
  3. empty trash
  4. clean bundles
    https://support.plex.tv/hc/en-us/articles/200392106-Library-Actions <— scan library files, empty trash, clean bundles
  5. bring names and structures into compliance/Move LMA/etc
  6. replace corrected show/movie into library
  7. rescan library files

All Steps. In Order. No Shortcuts.

This should clear out any metadata and settings interfering with your changes. Simply changing a file name will seldom correct a PLEX matching problem