Server Version#:1.41.7.9799
C1
Player Version#: 5.91.0
plateform 6.5.1
UN
Player Version#: 5.91.0
plateform 5.9.0
Hello
I have two LG Smart TV one 55C1 and LG 86UN8500.
All was running perfectly and suddenly, C1 got some network unavalaible issues.
I ve looked for solution and disabled IPV6, changed DNS, uninstall plex app on webOS, i managed to recover access to plex.
I linked it to my account but i can’t access my libraries, nor friend’s ones.
With my mobile I still have access to my libraries.
I tried with the other TV, and it was working at noon, but no more in the evening, again same network issues, and disabling IPV6 helped and i can access my libraries…
I ve contacted LG support, but of course , for them it’s not WebOS that is responsible for that error.
I ve reset factory settings on C1 but still no libraries
I’ve found some logs
When plex was working
May 26, 2025 21:32:41.344 [13332] DEBUG - [CERT] Subject name is /CN=*.c4ca564bc94c4798aa5c18f2436c4a6d.plex.direct
May 26, 2025 21:32:41.344 [13332] DEBUG - [CERT] Installed certificate with fingerprint 99:33:df:29:eb:00:9a:d4:1f:55:75:86:23:fc:d8:6c:8f:fe:39:12.
May 26, 2025 21:32:41.344 [13332] DEBUG - [CERT/OCSP] Stapling requests will be made to ‘http://r11.o.lencr.org/’.
May 26, 2025 21:32:41.345 [13332] INFO - [CERT/OCSP] Successfully retrieved response from cache.
May 26, 2025 21:32:41.345 [13332] DEBUG - HttpServer: Listening on port 32400.
Nowadays
ay 29, 2025 20:27:42.011 [5524] DEBUG - NAT: UPnP, found device http://192.168.1.254:39314/rootDesc.xml with private address <192.168.1.7>
May 29, 2025 20:27:42.028 [5524] DEBUG - NAT: UPnP, usable device http://192.168.1.254:39314/rootDesc.xml with private address <192.168.1.7>.
May 29, 2025 20:27:42.094 [5524] DEBUG - NAT: UPnP, mapped port 10091 to 192.168.1.7:32400.
May 29, 2025 20:27:42.094 [5524] DEBUG - PublicAddressManager: Mapping succeeded for 192.168.1.7:10091.
May 29, 2025 20:27:42.102 [5524] DEBUG - MyPlex: Updating device connections (from timer: 0)
May 29, 2025 20:27:42.102 [5524] DEBUG - [HCl#12] HTTP requesting PUT https://plex.tv/devices/a1...86?Connection[][uri]=http://192.168.1.7:32400&httpsEnabled=1&httpsRequired=0&dnsRebindingProtection=0&natLoopbackSupported=0&X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
May 29, 2025 20:27:42.215 [20720] DEBUG - NAT: UPnP, found device http://192.168.1.254:39314/rootDesc.xml with private address <192.168.1.7>
May 29, 2025 20:27:42.234 [20720] DEBUG - NAT: UPnP, usable device http://192.168.1.254:39314/rootDesc.xml with private address <192.168.1.7>.
May 29, 2025 20:27:42.246 [20720] DEBUG - NAT: UPnP, public address is 1xx.1xx.1xx.xx
May 29, 2025 20:27:42.253 [20720] DEBUG - [HCl#13] HTTP requesting GET https://1xx-1xx-1xx-xx.c4…6d.plex.direct:10091/identity
May 29, 2025 20:27:43.362 [6720] DEBUG - [NSB] NetworkServiceBrowser: SERVER arrived: 192.168.1.7 (Serveur)
May 29, 2025 20:27:43.362 [6720] DEBUG - [NSB] Notifying the system bundle an update to server /system/notify/serverUpdated?host=192.168.1.7
May 29, 2025 20:27:43.362 [6720] DEBUG - [NSB] [com.plexapp.system] Sending command over HTTP (GET): /system/notify/serverUpdated?host=192.168.1.7
May 29, 2025 20:27:43.362 [6720] DEBUG - [NSB/HCl#14] HTTP requesting GET http://127.0.0.1:54587/system/notify/serverUpdated?host=192.168.1.7
May 29, 2025 20:27:43.365 [21556] DEBUG - Request: [127.0.0.1:54654 (Loopback)] GET /servers (2 live) #12 GZIP Signed-in Token (Frag127)
May 29, 2025 20:27:43.365 [20776] DEBUG - Completed: [127.0.0.1:54654] 200 GET /servers (2 live) #12 GZIP 0ms 488 bytes
May 29, 2025 20:27:43.367 [21556] DEBUG - Request: [127.0.0.1:54655 (Loopback)] GET / (2 live) #18 GZIP Signed-in Token (Frag127)
May 29, 2025 20:27:44.766 [5372] WARN - [HttpClient/HCl#2] HTTP error requesting GET https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx (60, SSL peer certificate or SSH remote key was not OK) (SSL: no alternative certificate subject name matches target host name ‘plex.tv’)
May 29, 2025 20:27:44.767 [22356] DEBUG - MyPlex: using cached data for request for https://plex.tv/api/v2/server/access_tokens?auth_token=xxxxxxxxxxxxxxxxxxxx
May 29, 2025 20:27:44.767 [5544] DEBUG - MyPlex: updating with 6 access tokens
May 29, 2025 20:27:44.767 [5372] WARN - [HttpClient/HCl#1] HTTP error requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (60, SSL peer certificate or SSH remote key was not OK) (SSL: no alternative certificate subject name matches target host name ‘plex.tv’)
May 29, 2025 20:27:44.767 [5380] ERROR - [MediaProviderManager] Error parsing content.
May 29, 2025 20:27:44.767 [5544] DEBUG - [HCl#15] HTTP requesting GET https://plex.tv/api/v2/server/users?auth_token=xxxxxxxxxxxxxxxxxxxx
May 29, 2025 20:27:44.768 [5380] ERROR - [MediaProviderManager] Error parsing XML: Error parsing file.
Any one can help about this authentification issue ?
