I have tried various Dolby Vision MKV rips and the TV only goes into HDR not DV, I have tried this with the built in player and the Shield version, both the same. I’m guessing this is a Plex bug ?
I have checked the files at direct playing.
Any other suggestions.
Hi… There is an extensive topic on DV here that might help… What's the status of Dolby Vision + Atmos on Plex? (re: LG WebOS, Nvidia Shield, Apple TV)
And there are some DV test files you can try here… Index of /download/dvtest
Thanks axeman, the long and short of it after reading that, is to wait until Plex fully supports it, is that about the sum of it ?
Well… Maybe, maybe not… It seems to be spotty as to which profiles are supported, but I only have experience with my 2019 Shield Pro and my Sony XH95.
Using the test files from makemkv, you should be able to determine what your LG TV supports, although there may be a few posts in that long topic from users who have already tested on an LG TV.
I’d suggest for the sake of 20 / 30 minutes work, download them and see what works and what doesn’t.
Yeah I will download but I don’t want to go through films I have, its like if they work they work.
As long term, I assume it will be sorted by Plex at some point, if that’s the case I’m happy to wait, they play in HDR with Atmos Audio. Just really finding out if this is something Plex are working on.
Out of interest I just tried all of those test files, none of them were recognized as Dolby Vision on either the LG Plex app or Nvidia Shield app.
Again, not sure about the LG, however the Shield absolutely should work on some of them.
If you look at my post in the big thread, where I give my test results, I highlight a number of settings that are set on all my kit… The TV, the Shield and my AVR…
I’d suggest that there are going to be a number of settings you are going to need to check on both the Shield, and your LG TV… On the LG, check the settings for the HDMI ports and see if there is the ability to set them to something like “Enhanced”.
Also do a general google search on enabling Dolby Vision for your LG TV.
If you get Dolby Vision on Netflix, Apple Tv with NV Shield doesn’t that prove your setup is working fine and it’s purely a Plex issue ?
nope.
there are multiple types/profiles of DV, and its a mess.
read the thread axe linked in the first reply.
I have read that and yes I agree it’s a mess, what I am trying to do is find out if it’s just something Plex will fix in time. As I say, apps like Netflix and Apple TV work fine with DV, therefore the connections/settings of the Shield must be ok.
As long as someone here says yes it’s a Plex issue and yes it will be fixed in the future then that’s fine for me.
Based on this, indeed I would agree that if those apps do trigger DV, then in theory, all of your settings are correct.
Personally though, I would still go over them all to double check… It did take me some time to get everything working… 
EDIT: But do remember, not all of the DV profiles work, and some of them only work some of the time.
This.
plex DV support is a work in progress, but plex has no control over what the actual hardware limits are.
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