Server Version#: 1.40.4.8679
Player Version#: 5.2.1 (31/07/2024)
Since a few weeks that the Plex app on my LG TV 43UK6200PLA does not work, giving the message “Network Unavailable”.
Every now and then the app works, but it’s very rare and as soon I exit the app it stops working when opening it again.
It works fine on other clients, including other LG TVs.
I can access the server via DLNA.
The TV has wired internet access: every other app works fine (YouTube, Spotify, Disney+, etc.)
What I’ve tried so far:
restart Plex Server
force close Plex Client on TV
restart TV
reinstall Plex Client on TV
power cycle the TV
restart router
factory reset the TV
try DNS to 1.1.1.1 and 8.8.8.8
conect via Wi-Fi (to router and to mobile hotspot)
On my C2 it works fine.
On my 43UK6200PLA it doesn’t work 99.99% of times. Restarting the server does nothing. Resetting the TV does nothing. I can’t even tinker with the app settings because it doesn’t open. Only the message on the OP appears.
On a second 43UK6200PLA in a different house, it works.
I had the same issue last week. Wired directly through router, change ISP DNS, Google and cloudflare DNS and none worked. What did work was connecting through WiFi on a mobile phone hotspot. Logged it and worked fine. Then disconnect WiFi and back to wired and it worked again.
It seems that it has been fixed somehow.
The last 2 times I tried to access the TV app it worked.
I’ll not set this as solved though, as I still have doubts that this is permanent…
