LG webOS needlessly transcoding 4K/UHD to 1080p

When playing a 4K/UHD video with a TrueHD 7.1 primary audio track and AC3 5.1 secondary track, Plex sometimes forces a video transcode where none is necessary.

With “File1.mkv”:

  • I select TrueHD 7.1, audio is transcoded, and after an error is reported from the player (before anything actually plays back), video is transcoded to 1080p. The video then plays, but at 1080p.
  • If I select AC3 5.1, the movie plays in UHD with HDR and reports that it’s playing AC3 5.1, but actually plays a stereo commentary track instead.
  • Stripping the TrueHD track from the file results in this playing 4K/UHD w/ AC3 5.1, correct audio, no problems, direct play both audio and video.

With “File2.mkv”:

  • The same behavior is seen with TrueHD 7.1 selected.
  • With AC3 5.1 selected, it transcodes the video to 1080p.
  • Stripping the TrueHD track from the file results in this still transcoding the video to 1080p, AC3 5.1 audio direct stream. This may mean there’s a problem with the video stream itself.

Server Version#: 1.13.9.5456 (Linux)
Player Version#: 3.76.1
LG webOS Version#: 3.3.0

EDIT: The wrong audio track is also being played when selecting anything other than the primary track–split this into a different topic.

Maybe related to incorrect audio track problem, maybe not: LG webOS incorrect secondary audio track being played

1 Like

File1:

General
Unique ID                                : 0 (0x0)
Complete name                            : File1.mkv
Format                                   : Matroska
Format version                           : Version 4 / Version 2
File size                                : 27.6 GiB
Duration                                 : 2 h 9 min
Overall bit rate mode                    : Variable
Overall bit rate                         : 30.6 Mb/s
Encoded date                             : UTC 2010-02-22 21:41:29
Writing application                      : no_variable_data
Writing library                          : no_variable_data

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Commercial name                          : HDR10
Format profile                           : Main 10@L5.1@High
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 2 h 9 min
Width                                    : 3 840 pixels
Height                                   : 2 076 pixels
Display aspect ratio                     : 1.85:1
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0 (Type 2)
Bit depth                                : 10 bits
Writing library                          : x265 2.6+4-f7498acb3874:[Windows][GCC 7.2.0][64 bit] 10bit
Encoding settings                        : cpuid=1173503 / frame-threads=6 / numa-pools=16,16 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x2076 / interlace=0 / total-frames=186264 / level-idc=51 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / repeat-headers / annexb / aud / hrd / info / hash=0 / no-temporal-layers / no-open-gop / min-keyint=24 / keyint=240 / bframes=4 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=25 / lookahead-slices=4 / scenecut=40 / no-intra-refresh / ctu=64 / min-cu-size=8 / rect / no-amp / max-tu-size=32 / tu-inter-depth=1 / tu-intra-depth=1 / limit-tu=0 / rdoq-level=2 / dynamic-rd=0.00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / no-strong-intra-smoothing / max-merge=3 / limit-refs=3 / limit-modes / me=3 / subme=3 / merange=57 / temporal-mvp / weightp / no-weightb / no-analyze-src-pics / deblock=-3:-3 / no-sao / no-sao-non-deblock / rd=4 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / no-b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=2.00 / psy-rdoq=1.00 / no-rd-refine / analysis-reuse-mode=0 / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=22.5 / qcomp=0.60 / qpstep=4 / stats-write=0 / stats-read=0 / vbv-maxrate=160000 / vbv-bufsize=160000 / vbv-init=0.9 / crf-max=0.0 / crf-min=0.0 / ipratio=1.40 / pbratio=1.30 / aq-mode=1 / aq-strength=1.00 / cutree / zone-count=0 / no-strict-cbr / qg-size=32 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=9 / transfer=16 / colormatrix=9 / chromaloc=1 / chromaloc-top=2 / chromaloc-bottom=2 / display-window=0 / master-display=G(13250,34500)B(7500,3000)R(34000,16000)WP(15635,16450)L(40000000,50) / max-cll=3995,2345 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / opt-qp-pps / opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0.05 / no-opt-cu-delta-qp / no-aq-motion / hdr / hdr-opt / no-dhdr10-opt / analysis-reuse-level=5 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-mv-type=0 / copy-pic=1
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : PQ
Matrix coefficients                      : BT.2020 non-constant
Statistics Tags Issue                    : no_variable_data 1970-01-01 00:00:00 / no_variable_data 2010-02-22 21:41:29
FromStats_BitRate                        : 23953859
FromStats_Duration                       : 02:09:28.761000000
FromStats_FrameCount                     : 186264
FromStats_StreamSize                     : 23261476575
Mastering display color primaries        : Display P3
Mastering display luminance              : min: 0.0050 cd/m2, max: 4000 cd/m2
Maximum Content Light Level              : 3995 cd/m2
Maximum Frame-Average Light Level        : 2345 cd/m2

Audio #1
ID                                       : 2
Format                                   : TrueHD
Format profile                           : TrueHD+Atmos / TrueHD
Codec ID                                 : A_TRUEHD
Bit rate mode                            : Variable
Maximum bit rate                         : 8 448 kb/s
Channel(s)                               : Object Based / 8 channels
Channel positions                        : Object Based / Front: L C R, Side: L R, Back: L R, LFE
Sampling rate                            :  / 48.0 kHz
Frame rate                               : 1 200.000 FPS (40 SPF)
Compression mode                         : Lossless
Title                                    : Atmos
Language                                 : English
Default                                  : Yes
Forced                                   : No
Statistics Tags Issue                    : no_variable_data 1970-01-01 00:00:00 / no_variable_data 2010-02-22 21:41:29
FromStats_BitRate                        : 5398399
FromStats_Duration                       : 02:09:28.762000000
FromStats_FrameCount                     : 9322514
FromStats_StreamSize                     : 5242360528

Audio #2
ID                                       : 3
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Codec ID                                 : A_AC3
Duration                                 : 2 h 9 min
Bit rate mode                            : Constant
Bit rate                                 : 640 kb/s
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 593 MiB (2%)
Title                                    : AC3 5.1
Language                                 : English
Service kind                             : Complete Main
Default                                  : No
Forced                                   : No
Statistics Tags Issue                    : no_variable_data 1970-01-01 00:00:00 / no_variable_data 2010-02-22 21:41:29
FromStats_BitRate                        : 640000
FromStats_Duration                       : 02:09:28.768000000
FromStats_FrameCount                     : 242774
FromStats_StreamSize                     : 621501440

Audio #3
ID                                       : 4
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Codec ID                                 : A_AC3
Duration                                 : 2 h 9 min
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 178 MiB (1%)
Title                                    : Commentary with director Paul Verhoeven and actors Casper Van Dien, Dina Meyer, and Neil Patrick Harris
Language                                 : English
Service kind                             : Complete Main
Default                                  : No
Forced                                   : No
Statistics Tags Issue                    : no_variable_data 1970-01-01 00:00:00 / no_variable_data 2010-02-22 21:41:29
FromStats_BitRate                        : 192000
FromStats_Duration                       : 02:09:28.768000000
FromStats_FrameCount                     : 242774
FromStats_StreamSize                     : 186450432

Audio #4
ID                                       : 5
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Codec ID                                 : A_AC3
Duration                                 : 2 h 9 min
Bit rate mode                            : Constant
Bit rate                                 : 192 kb/s
Channel(s)                               : 2 channels
Channel positions                        : Front: L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 178 MiB (1%)
Title                                    : Commentary with director Paul Verhoeven and writer Ed Neumeier
Language                                 : English
Service kind                             : Complete Main
Default                                  : No
Forced                                   : No
Statistics Tags Issue                    : no_variable_data 1970-01-01 00:00:00 / no_variable_data 2010-02-22 21:41:29
FromStats_BitRate                        : 192000
FromStats_Duration                       : 02:09:28.768000000
FromStats_FrameCount                     : 242774
FromStats_StreamSize                     : 186450432

[...SNIP...]

Log from using Track 1 and getting a forced video transcode:

Nov 17, 2018 11:38:44.770 [0x7fd88d7ff700] WARN - [ui-chrome-webos] An entity does not exist with the type "providers" and id "undefined"
Nov 17, 2018 11:38:45.550 [0x7fd89efff700] WARN - [ui-chrome-webos] No type was found for undefined
Nov 17, 2018 11:38:45.550 [0x7fd89efff700] WARN - [ui-chrome-webos] No type was found for undefined
Nov 17, 2018 11:38:45.550 [0x7fd89efff700] WARN - [ui-chrome-webos] An entity does not exist with the type "servers" and id "undefined"
Nov 17, 2018 11:38:45.820 [0x7fd8ad3ff700] WARN - [ui-chrome-webos] [State] Unable to process all updates within budget; 9 update(s) remaining
Nov 17, 2018 11:38:46.151 [0x7fd88d7ff700] INFO - [ui-chrome-webos] [Player] Can play AUTOMATIC? true
Nov 17, 2018 11:38:46.474 [0x7fd8b2bff700] INFO - [ui-chrome-webos]   videoResolution: 2560
Nov 17, 2018 11:38:46.474 [0x7fd8b2bff700] INFO - [ui-chrome-webos]   bitrate: 30551
Nov 17, 2018 11:38:46.474 [0x7fd8b2bff700] INFO - [ui-chrome-webos]   canDirectStreamAudio: false
Nov 17, 2018 11:38:46.474 [0x7fd8b2bff700] INFO - [ui-chrome-webos]   canDirectStreamVideo: true
Nov 17, 2018 11:38:46.474 [0x7fd8b2bff700] INFO - [ui-chrome-webos]   canDirectPlay: false
Nov 17, 2018 11:38:46.474 [0x7fd8b2bff700] INFO - [ui-chrome-webos]   canPlay: true
Nov 17, 2018 11:38:46.474 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [MDE] Finished analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:38:46.474 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can direct stream? true (isAllowed: true)
Nov 17, 2018 11:38:46.475 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [MDE] Starting analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:38:46.477 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [MDE] Augmented profile: { "directPlay": { "mp4": { "mimeType": "video/mp4", "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mpegts": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp2": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mov": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "asf": { "video": { "codecs": { "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "wmv3": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "wmav2": {}, "wmapro": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mkv": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "vp9": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "vorbis": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "avi": { "video": { "codecs": { "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mjpeg": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "pcm": {}, "ac3": {}, "eac3": {}, "dca": {} } } } }, "directStream": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {} } } } }
Nov 17, 2018 11:38:46.477 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can play HLS? true
Nov 17, 2018 11:38:46.477 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can play DASH? true
Nov 17, 2018 11:38:46.477 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can force direct play? false
Nov 17, 2018 11:38:46.477 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Selected transcode protocol: hls
Nov 17, 2018 11:38:46.477 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can play AUTOMATIC? true
Nov 17, 2018 11:38:46.477 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can play HLS? true
Nov 17, 2018 11:38:46.477 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can play DASH? true
Nov 17, 2018 11:38:46.477 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can force direct play? false
Nov 17, 2018 11:38:46.477 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Selected transcode protocol: hls
Nov 17, 2018 11:38:46.595 [0x7fd89cfff700] INFO - [ui-chrome-webos]   X-Plex-Client-Profile-Extra: add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.bitDepth&value=10&replace=true)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=bt709|bt470m|bt470bg|smpte170m|smpte240m|bt2020-10|smpte2084&isRequired=false)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3&replace=true)+add-limitation(scope=videoAudioCodec&scopeName=ac3&type=upperBound&name=audio.channels&value=6&replace=true)
Nov 17, 2018 11:38:46.595 [0x7fd89cfff700] INFO - [ui-chrome-webos]   subtitles: burn
Nov 17, 2018 11:38:46.595 [0x7fd89cfff700] INFO - [ui-chrome-webos]   session: l8yxi3ephd5qm2t9nw010865
Nov 17, 2018 11:38:46.595 [0x7fd89cfff700] INFO - [ui-chrome-webos]   X-Plex-Session-Identifier: hkfnppjx09o4j9k9udydq2gk
Nov 17, 2018 11:38:46.595 [0x7fd89cfff700] INFO - [ui-chrome-webos]   directStreamAudio: 1
Nov 17, 2018 11:38:46.595 [0x7fd89cfff700] INFO - [ui-chrome-webos]   location: lan
Nov 17, 2018 11:38:46.595 [0x7fd89cfff700] INFO - [ui-chrome-webos]   audioBoost: 100
Nov 17, 2018 11:38:46.596 [0x7fd89cfff700] INFO - [ui-chrome-webos]   subtitleSize: 100
Nov 17, 2018 11:38:46.596 [0x7fd89cfff700] INFO - [ui-chrome-webos]   directStream: 1
Nov 17, 2018 11:38:46.596 [0x7fd89cfff700] INFO - [ui-chrome-webos]   directPlay: 0
Nov 17, 2018 11:38:46.596 [0x7fd89cfff700] INFO - [ui-chrome-webos]   fastSeek: 1
Nov 17, 2018 11:38:46.596 [0x7fd89cfff700] INFO - [ui-chrome-webos]   protocol: hls
Nov 17, 2018 11:38:46.596 [0x7fd89cfff700] INFO - [ui-chrome-webos]   partIndex: 0
Nov 17, 2018 11:38:46.596 [0x7fd89cfff700] INFO - [ui-chrome-webos]   mediaIndex: 0
Nov 17, 2018 11:38:46.596 [0x7fd89cfff700] INFO - [ui-chrome-webos]   path: /library/metadata/5389
Nov 17, 2018 11:38:46.596 [0x7fd89cfff700] INFO - [ui-chrome-webos]   hasMDE: 1
Nov 17, 2018 11:38:46.596 [0x7fd89cfff700] INFO - [ui-chrome-webos] [Transcoder] Video (decision) options
Nov 17, 2018 11:38:46.596 [0x7fd89cfff700] INFO - [ui-chrome-webos] [Player] Stream codec is: truehd, selected: ac3
Nov 17, 2018 11:38:46.597 [0x7fd89cfff700] INFO - [ui-chrome-webos] [Player] Can direct stream? true (isAllowed: true)
Nov 17, 2018 11:38:46.597 [0x7fd89cfff700] INFO - [ui-chrome-webos]   X-Plex-Client-Profile-Extra: add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.bitDepth&value=10&replace=true)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=bt709|bt470m|bt470bg|smpte170m|smpte240m|bt2020-10|smpte2084&isRequired=false)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3&replace=true)+add-limitation(scope=videoAudioCodec&scopeName=ac3&type=upperBound&name=audio.channels&value=6&replace=true)
Nov 17, 2018 11:38:46.597 [0x7fd89cfff700] INFO - [ui-chrome-webos]   subtitles: burn
Nov 17, 2018 11:38:46.597 [0x7fd89cfff700] INFO - [ui-chrome-webos]   session: l8yxi3ephd5qm2t9nw010865
Nov 17, 2018 11:38:46.597 [0x7fd89cfff700] INFO - [ui-chrome-webos]   X-Plex-Session-Identifier: hkfnppjx09o4j9k9udydq2gk
Nov 17, 2018 11:38:46.597 [0x7fd89cfff700] INFO - [ui-chrome-webos]   directStreamAudio: 1
Nov 17, 2018 11:38:46.597 [0x7fd89cfff700] INFO - [ui-chrome-webos]   location: lan
Nov 17, 2018 11:38:46.597 [0x7fd89cfff700] INFO - [ui-chrome-webos]   audioBoost: 100
Nov 17, 2018 11:38:46.597 [0x7fd89cfff700] INFO - [ui-chrome-webos]   subtitleSize: 100
Nov 17, 2018 11:38:46.597 [0x7fd89cfff700] INFO - [ui-chrome-webos]   directStream: 1
Nov 17, 2018 11:38:46.597 [0x7fd89cfff700] INFO - [ui-chrome-webos]   directPlay: 0
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos]   fastSeek: 1
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos]   protocol: hls
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos]   partIndex: 0
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos]   mediaIndex: 0
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos]   path: /library/metadata/5389
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos]   hasMDE: 1
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos] [Transcoder] Video (start) options
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos] [Player] Stream codec is: truehd, selected: ac3
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos] [Player] Can direct stream? true (isAllowed: true)
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos]   Direct Play: false
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos]   Protocol: hls
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos]   Player: html
Nov 17, 2018 11:38:46.598 [0x7fd89cfff700] INFO - [ui-chrome-webos] [PDE] Player decision
Nov 17, 2018 11:38:46.599 [0x7fd89cfff700] INFO - [ui-chrome-webos]   videoResolution: 2560
Nov 17, 2018 11:38:46.599 [0x7fd89cfff700] INFO - [ui-chrome-webos]   bitrate: 30551
Nov 17, 2018 11:38:46.599 [0x7fd89cfff700] INFO - [ui-chrome-webos]   canDirectStreamAudio: false
Nov 17, 2018 11:38:46.599 [0x7fd89cfff700] INFO - [ui-chrome-webos]   canDirectStreamVideo: true
Nov 17, 2018 11:38:46.599 [0x7fd89cfff700] INFO - [ui-chrome-webos]   canDirectPlay: false
Nov 17, 2018 11:38:46.599 [0x7fd89cfff700] INFO - [ui-chrome-webos]   canPlay: true
Nov 17, 2018 11:38:46.599 [0x7fd89cfff700] INFO - [ui-chrome-webos] [MDE] Finished analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:38:46.599 [0x7fd89cfff700] INFO - [ui-chrome-webos] [Player] Can direct stream? true (isAllowed: true)
Nov 17, 2018 11:38:46.599 [0x7fd89cfff700] INFO - [ui-chrome-webos] [MDE] Starting analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:38:46.600 [0x7fd89cfff700] INFO - [ui-chrome-webos] [MDE] Augmented profile: { "directPlay": { "mp4": { "mimeType": "video/mp4", "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mpegts": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp2": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mov": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "asf": { "video": { "codecs": { "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "wmv3": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "wmav2": {}, "wmapro": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mkv": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "vp9": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "vorbis": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "avi": { "video": { "codecs": { "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mjpeg": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "pcm": {}, "ac3": {}, "eac3": {}, "dca": {} } } } }, "directStream": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {} } } } }
Nov 17, 2018 11:38:48.468 [0x7fd89ffff700] WARN - [ui-chrome-webos] No type was found for undefined
Nov 17, 2018 11:38:48.585 [0x7fd8907ff700] ERROR - Error issuing curl_easy_perform(handle): 7
Nov 17, 2018 11:38:48.644 [0x7fd89cfff700] WARN - [ui-chrome-webos] [Player] A critical HTML media error occurred: 3 (Decode); the player cannot recover
Nov 17, 2018 11:38:48.771 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can play HLS? true
Nov 17, 2018 11:38:48.771 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can play DASH? true
Nov 17, 2018 11:38:48.771 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can force direct play? false
Nov 17, 2018 11:38:48.771 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Selected transcode protocol: hls
Nov 17, 2018 11:38:48.771 [0x7fd8b2bff700] INFO - [ui-chrome-webos] [Player] Can play AUTOMATIC? true
Nov 17, 2018 11:38:48.771 [0x7fd8b2bff700] WARN - [ui-chrome-webos] [Player] Direct Stream failed, but server can transcode. Attempting to fallback to video transcode...
Nov 17, 2018 11:38:48.945 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   X-Plex-Client-Profile-Extra: add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.bitDepth&value=10&replace=true)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=bt709|bt470m|bt470bg|smpte170m|smpte240m|bt2020-10|smpte2084&isRequired=false)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3&replace=true)+add-limitation(scope=videoAudioCodec&scopeName=ac3&type=upperBound&name=audio.channels&value=6&replace=true)
Nov 17, 2018 11:38:48.945 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   subtitles: burn
Nov 17, 2018 11:38:48.945 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   session: nmit3ya59zjb57b94bmznj8q
Nov 17, 2018 11:38:48.945 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   X-Plex-Session-Identifier: hkfnppjx09o4j9k9udydq2gk
Nov 17, 2018 11:38:48.945 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   location: lan
Nov 17, 2018 11:38:48.945 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   audioBoost: 100
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   subtitleSize: 100
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   directStream: 0
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   directPlay: 0
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   fastSeek: 1
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   protocol: hls
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   partIndex: 0
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   mediaIndex: 0
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   path: /library/metadata/5389
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   hasMDE: 1
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos] [Transcoder] Video (decision) options
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos] [Player] Stream codec is: truehd, selected: ac3
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   X-Plex-Client-Profile-Extra: add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.bitDepth&value=10&replace=true)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=bt709|bt470m|bt470bg|smpte170m|smpte240m|bt2020-10|smpte2084&isRequired=false)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3&replace=true)+add-limitation(scope=videoAudioCodec&scopeName=ac3&type=upperBound&name=audio.channels&value=6&replace=true)
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   subtitles: burn
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   session: nmit3ya59zjb57b94bmznj8q
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   X-Plex-Session-Identifier: hkfnppjx09o4j9k9udydq2gk
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   location: lan
Nov 17, 2018 11:38:48.946 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   audioBoost: 100
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   subtitleSize: 100
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   directStream: 0
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   directPlay: 0
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   fastSeek: 1
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   protocol: hls
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   partIndex: 0
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   mediaIndex: 0
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   path: /library/metadata/5389
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   hasMDE: 1
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos] [Transcoder] Video (start) options
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos] [Player] Stream codec is: truehd, selected: ac3
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   Direct Play: false
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   Protocol: hls
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   Player: html
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos] [PDE] Player decision
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   videoResolution: 2560
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   bitrate: 30551
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   canDirectStreamAudio: false
Nov 17, 2018 11:38:48.947 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   canDirectStreamVideo: false
Nov 17, 2018 11:38:48.948 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   canDirectPlay: false
Nov 17, 2018 11:38:48.948 [0x7fd8a0fff700] INFO - [ui-chrome-webos]   canPlay: true
Nov 17, 2018 11:38:48.948 [0x7fd8a0fff700] INFO - [ui-chrome-webos] [MDE] Finished analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:38:48.948 [0x7fd8a0fff700] WARN - [ui-chrome-webos] [MDE] Direct stream audio failed; option is disabled
Nov 17, 2018 11:38:48.948 [0x7fd8a0fff700] WARN - [ui-chrome-webos] [MDE] Direct stream video failed; option is disabled
Nov 17, 2018 11:38:48.948 [0x7fd8a0fff700] WARN - [ui-chrome-webos] [MDE] Direct play failed; option is disabled
Nov 17, 2018 11:38:48.948 [0x7fd8a0fff700] INFO - [ui-chrome-webos] [MDE] Starting analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:38:48.950 [0x7fd8a0fff700] INFO - [ui-chrome-webos] [MDE] Augmented profile: { "directPlay": { "mp4": { "mimeType": "video/mp4", "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mpegts": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp2": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mov": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "asf": { "video": { "codecs": { "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "wmv3": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "wmav2": {}, "wmapro": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mkv": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "vp9": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "vorbis": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "avi": { "video": { "codecs": { "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mjpeg": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "pcm": {}, "ac3": {}, "eac3": {}, "dca": {} } } } }, "directStream": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {} } } } }
Nov 17, 2018 11:38:48.958 [0x7fd8993ff700] ERROR - Failed to delete session directory (boost::filesystem::remove: No such file or directory: "/transcode/Transcode/Sessions/plex-transcode-l8yxi3ephd5qm2t9nw010865-ecde43fa-b540-4343-854e-9330396848f2/media-00016.ts")
Nov 17, 2018 11:38:49.070 [0x7fd8b2bff700] WARN - [ui-chrome-webos] No type was found for undefined
Nov 17, 2018 11:38:51.456 [0x7fd89cfff700] WARN - [ui-chrome-webos] [Player] Buffering detected, last position change was 1035ms ago

File2:

General
Unique ID                                : 215177368307988890108035792361078680951 (0xA1E1A758BE86B1BCEDE395E2A2346D77)
Complete name                            : File2.mkv
Format                                   : Matroska
Format version                           : Version 4 / Version 2
File size                                : 25.8 GiB
Duration                                 : 1 h 48 min
Overall bit rate mode                    : Variable
Overall bit rate                         : 34.1 Mb/s
Encoded date                             : UTC 2017-12-10 01:58:26 / UTC 2017-12-08T00:41:12Z
Writing application                      : mkvmerge v18.0.0 ('Apricity') 64-bit
Writing library                          : libebml v1.3.5 + libmatroska v1.4.8 / Lavf57.7.2

Video
ID                                       : 1
Format                                   : HEVC
Format/Info                              : High Efficiency Video Coding
Commercial name                          : HDR10
Format profile                           : Main 10@L5.1@High
Codec ID                                 : V_MPEGH/ISO/HEVC
Duration                                 : 1 h 48 min
Width                                    : 3 840 pixels
Height                                   : 1 606 pixels
Display aspect ratio                     : 2.40:1
Frame rate mode                          : Constant
Frame rate                               : 23.976 (24000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 10 bits
Title                                    : x265
Writing library                          : x265 2.6:[Linux][GCC 5.4.0][64 bit] 10bit
Encoding settings                        : cpuid=1173503 / frame-threads=4 / wpp / no-pmode / no-pme / no-psnr / no-ssim / log-level=2 / input-csp=1 / input-res=3840x1606 / interlace=0 / total-frames=0 / level-idc=51 / high-tier=1 / uhd-bd=0 / ref=4 / no-allow-non-conformance / repeat-headers / annexb / aud / hrd / info / hash=0 / no-temporal-layers / no-open-gop / min-keyint=1 / keyint=120 / bframes=8 / b-adapt=2 / b-pyramid / bframe-bias=0 / rc-lookahead=30 / lookahead-slices=4 / scenecut=40 / no-intra-refresh / ctu=64 / min-cu-size=8 / no-rect / no-amp / max-tu-size=16 / tu-inter-depth=2 / tu-intra-depth=2 / limit-tu=4 / rdoq-level=1 / dynamic-rd=0,00 / no-ssim-rd / signhide / no-tskip / nr-intra=0 / nr-inter=0 / no-constrained-intra / no-strong-intra-smoothing / max-merge=3 / limit-refs=2 / limit-modes / me=3 / subme=3 / merange=44 / temporal-mvp / weightp / weightb / no-analyze-src-pics / deblock=-2:-2 / no-sao / no-sao-non-deblock / rd=6 / no-early-skip / rskip / no-fast-intra / no-tskip-fast / no-cu-lossless / b-intra / no-splitrd-skip / rdpenalty=0 / psy-rd=1,80 / psy-rdoq=5,00 / no-rd-refine / analysis-reuse-mode=0 / no-lossless / cbqpoffs=0 / crqpoffs=0 / rc=crf / crf=17,0 / qcomp=0,80 / qpstep=4 / stats-write=0 / stats-read=0 / vbv-maxrate=160000 / vbv-bufsize=160000 / vbv-init=0,9 / crf-max=0,0 / crf-min=0,0 / ipratio=1,40 / pbratio=1,30 / aq-mode=1 / aq-strength=1,00 / cutree / zone-count=0 / no-strict-cbr / qg-size=16 / no-rc-grain / qpmax=69 / qpmin=0 / no-const-vbv / sar=1 / overscan=0 / videoformat=5 / range=0 / colorprim=9 / transfer=16 / colormatrix=9 / chromaloc=0 / display-window=0 / master-display=G(13250,34500)B(7500,3000)R(34000,16000)WP(15635,16450)L(10000000,0) / max-cll=0,0 / min-luma=0 / max-luma=1023 / log2-max-poc-lsb=8 / vui-timing-info / vui-hrd-info / slices=1 / no-opt-qp-pps / no-opt-ref-list-length-pps / no-multi-pass-opt-rps / scenecut-bias=0,05 / no-opt-cu-delta-qp / no-aq-motion / hdr / hdr-opt / no-dhdr10-opt / analysis-reuse-level=5 / scale-factor=0 / refine-intra=0 / refine-inter=0 / refine-mv=0 / no-limit-sao / ctu-info=0 / no-lowpass-dct / refine-mv-type=0 / copy-pic=1
Language                                 : English
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.2020
Transfer characteristics                 : PQ
Matrix coefficients                      : BT.2020 non-constant
Statistics Tags Issue                    : mkvmerge v18.0.0 ('Apricity') 64-bit 2017-12-10 01:58:26 / mkvmerge v18.0.0 ('Apricity') 64-bit 2017-12-10 01:58:26 / UTC 2017-12-08T00:41:12Z
FromStats_BitRate                        : 27435975
FromStats_Duration                       : 01:48:06.230000000
FromStats_FrameCount                     : 155514
FromStats_StreamSize                     : 22244506045
Mastering display color primaries        : Display P3
Mastering display luminance              : min: 0.0000 cd/m2, max: 1000 cd/m2

Audio #1
ID                                       : 2
Format                                   : TrueHD
Format profile                           : TrueHD+Atmos / TrueHD
Codec ID                                 : A_TRUEHD
Bit rate mode                            : Variable
Maximum bit rate                         : 8 466 kb/s
Channel(s)                               : Object Based / 8 channels
Channel positions                        : Object Based / Front: L C R, Side: L R, Back: L R, LFE
Sampling rate                            :  / 48.0 kHz
Frame rate                               : 1 200.000 FPS (40 SPF)
Compression mode                         : Lossless
Title                                    : TrueHD Atmos 7.1
Language                                 : English
Default                                  : Yes
Forced                                   : No
Statistics Tags Issue                    : mkvmerge v18.0.0 ('Apricity') 64-bit 2017-12-10 01:58:26 / mkvmerge v18.0.0 ('Apricity') 64-bit 2017-12-10 01:58:26 / UTC 2017-12-08T00:41:12Z
FromStats_BitRate                        : 5024481
FromStats_Duration                       : 01:48:06.230000000
FromStats_FrameCount                     : 7783476
FromStats_StreamSize                     : 4073742712

Audio #2
ID                                       : 3
Format                                   : AC-3
Format/Info                              : Audio Coding 3
Codec ID                                 : A_AC3
Duration                                 : 1 h 48 min
Bit rate mode                            : Constant
Bit rate                                 : 640 kb/s
Channel(s)                               : 6 channels
Channel positions                        : Front: L C R, Side: L R, LFE
Sampling rate                            : 48.0 kHz
Frame rate                               : 31.250 FPS (1536 SPF)
Bit depth                                : 16 bits
Compression mode                         : Lossy
Stream size                              : 495 MiB (2%)
Title                                    : AC3 5.1
Language                                 : English
Service kind                             : Complete Main
Default                                  : No
Forced                                   : No
Statistics Tags Issue                    : mkvmerge v18.0.0 ('Apricity') 64-bit 2017-12-10 01:58:26 / mkvmerge v18.0.0 ('Apricity') 64-bit 2017-12-10 01:58:26 / UTC 2017-12-08T00:41:12Z
FromStats_BitRate                        : 640000
FromStats_Duration                       : 01:48:06.240000000
FromStats_FrameCount                     : 202695
FromStats_StreamSize                     : 518899200

[...SNIP...]

Log from using Track 2 and getting a forced video transcode:

Nov 17, 2018 11:57:41.722 [0x7fd89afff700] WARN - [ui-chrome-webos] An entity does not exist with the type "providers" and id "undefined"
Nov 17, 2018 11:57:42.135 [0x7fd89ffff700] WARN - [ui-chrome-webos] No type was found for undefined
Nov 17, 2018 11:57:42.135 [0x7fd89ffff700] WARN - [ui-chrome-webos] An entity does not exist with the type "servers" and id "undefined"
Nov 17, 2018 11:57:42.567 [0x7fd8ad3ff700] WARN - [ui-chrome-webos] No type was found for undefined
Nov 17, 2018 11:57:43.166 [0x7fd89afff700] INFO - [ui-chrome-webos]   videoResolution: 2560
Nov 17, 2018 11:57:43.166 [0x7fd89afff700] INFO - [ui-chrome-webos]   bitrate: 34134
Nov 17, 2018 11:57:43.166 [0x7fd89afff700] INFO - [ui-chrome-webos]   canDirectStreamAudio: false
Nov 17, 2018 11:57:43.166 [0x7fd89afff700] INFO - [ui-chrome-webos]   canDirectStreamVideo: true
Nov 17, 2018 11:57:43.166 [0x7fd89afff700] INFO - [ui-chrome-webos]   canDirectPlay: true
Nov 17, 2018 11:57:43.166 [0x7fd89afff700] INFO - [ui-chrome-webos]   canPlay: true
Nov 17, 2018 11:57:43.166 [0x7fd89afff700] INFO - [ui-chrome-webos] [MDE] Finished analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:57:43.166 [0x7fd89afff700] INFO - [ui-chrome-webos] [Player] Can direct stream? true (isAllowed: true)
Nov 17, 2018 11:57:43.167 [0x7fd89afff700] INFO - [ui-chrome-webos] [MDE] Starting analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:57:43.168 [0x7fd89afff700] INFO - [ui-chrome-webos] [MDE] Augmented profile: { "directPlay": { "mp4": { "mimeType": "video/mp4", "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mpegts": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp2": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mov": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "asf": { "video": { "codecs": { "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "wmv3": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "wmav2": {}, "wmapro": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mkv": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "vp9": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "vorbis": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "avi": { "video": { "codecs": { "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mjpeg": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "pcm": {}, "ac3": {}, "eac3": {}, "dca": {} } } } }, "directStream": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {} } } } }
Nov 17, 2018 11:57:43.168 [0x7fd89afff700] INFO - [ui-chrome-webos] [Player] Can play HLS? true
Nov 17, 2018 11:57:43.169 [0x7fd89afff700] INFO - [ui-chrome-webos] [Player] Can play DASH? true
Nov 17, 2018 11:57:43.169 [0x7fd89afff700] INFO - [ui-chrome-webos] [Player] Can force direct play? false
Nov 17, 2018 11:57:43.169 [0x7fd89afff700] INFO - [ui-chrome-webos] [Player] Selected transcode protocol: hls
Nov 17, 2018 11:57:43.169 [0x7fd89afff700] INFO - [ui-chrome-webos] [Player] Can play AUTOMATIC? true
Nov 17, 2018 11:57:43.169 [0x7fd89afff700] INFO - [ui-chrome-webos] [Player] Can play HLS? true
Nov 17, 2018 11:57:43.169 [0x7fd89afff700] INFO - [ui-chrome-webos] [Player] Can play DASH? true
Nov 17, 2018 11:57:43.169 [0x7fd89afff700] INFO - [ui-chrome-webos] [Player] Can force direct play? false
Nov 17, 2018 11:57:43.169 [0x7fd89afff700] INFO - [ui-chrome-webos] [Player] Selected transcode protocol: hls
Nov 17, 2018 11:57:43.169 [0x7fd89afff700] INFO - [ui-chrome-webos] [Player] Can play AUTOMATIC? true
Nov 17, 2018 11:57:43.422 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   X-Plex-Client-Profile-Extra: add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.bitDepth&value=10&replace=true)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=bt709|bt470m|bt470bg|smpte170m|smpte240m|bt2020-10|smpte2084&isRequired=false)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3&replace=true)+add-limitation(scope=videoAudioCodec&scopeName=ac3&type=upperBound&name=audio.channels&value=6&replace=true)
Nov 17, 2018 11:57:43.422 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   subtitles: burn
Nov 17, 2018 11:57:43.422 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   session: 83a2suooz5ubx1orwp2i4elh
Nov 17, 2018 11:57:43.422 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   X-Plex-Session-Identifier: hkfnppjx09o4j9k9udydq2gk
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   directStreamAudio: 1
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   location: lan
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   audioBoost: 100
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   subtitleSize: 100
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   directStream: 1
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   directPlay: 1
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   fastSeek: 1
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   protocol: hls
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   partIndex: 0
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   mediaIndex: 0
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   path: /library/metadata/27
Nov 17, 2018 11:57:43.423 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   hasMDE: 1
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Transcoder] Video (decision) options
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Stream codec is: ac3, selected: ac3
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Can direct stream? true (isAllowed: true)
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   Direct Play: true
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   Protocol: http
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   Player: html
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [PDE] Player decision
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   videoResolution: 2560
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   bitrate: 34134
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   canDirectStreamAudio: false
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   canDirectStreamVideo: true
Nov 17, 2018 11:57:43.424 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   canDirectPlay: true
Nov 17, 2018 11:57:43.425 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   canPlay: true
Nov 17, 2018 11:57:43.425 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [MDE] Finished analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:57:43.425 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Can direct stream? true (isAllowed: true)
Nov 17, 2018 11:57:43.425 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [MDE] Starting analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:57:43.427 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [MDE] Augmented profile: { "directPlay": { "mp4": { "mimeType": "video/mp4", "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mpegts": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp2": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mov": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "asf": { "video": { "codecs": { "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "wmv3": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "wmav2": {}, "wmapro": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mkv": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "vp9": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "vorbis": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "avi": { "video": { "codecs": { "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mjpeg": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "pcm": {}, "ac3": {}, "eac3": {}, "dca": {} } } } }, "directStream": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {} } } } }
Nov 17, 2018 11:57:44.252 [0x7fd8ad3ff700] WARN - [ui-chrome-webos] [Player] A critical HTML media error occurred: 4 (Codec); the player cannot recover
Nov 17, 2018 11:57:44.366 [0x7fd89efff700] INFO - [ui-chrome-webos] [Player] Can play HLS? true
Nov 17, 2018 11:57:44.366 [0x7fd89efff700] INFO - [ui-chrome-webos] [Player] Can play DASH? true
Nov 17, 2018 11:57:44.366 [0x7fd89efff700] INFO - [ui-chrome-webos] [Player] Can force direct play? false
Nov 17, 2018 11:57:44.366 [0x7fd89efff700] INFO - [ui-chrome-webos] [Player] Selected transcode protocol: hls
Nov 17, 2018 11:57:44.366 [0x7fd89efff700] INFO - [ui-chrome-webos] [Player] Can play AUTOMATIC? true
Nov 17, 2018 11:57:44.366 [0x7fd89efff700] WARN - [ui-chrome-webos] [Player] Direct Play failed, but server can transcode. Attempting to fallback to either Direct Stream or transcode...
Nov 17, 2018 11:57:44.586 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   X-Plex-Client-Profile-Extra: add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.bitDepth&value=10&replace=true)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=bt709|bt470m|bt470bg|smpte170m|smpte240m|bt2020-10|smpte2084&isRequired=false)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3&replace=true)+add-limitation(scope=videoAudioCodec&scopeName=ac3&type=upperBound&name=audio.channels&value=6&replace=true)
Nov 17, 2018 11:57:44.586 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   subtitles: burn
Nov 17, 2018 11:57:44.586 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   session: xql5v68gaw09t3xrc2prbzyr
Nov 17, 2018 11:57:44.586 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   X-Plex-Session-Identifier: hkfnppjx09o4j9k9udydq2gk
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   directStreamAudio: 1
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   location: lan
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   audioBoost: 100
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   subtitleSize: 100
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   directStream: 1
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   directPlay: 0
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   fastSeek: 1
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   protocol: hls
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   partIndex: 0
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   mediaIndex: 0
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   path: /library/metadata/27
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   hasMDE: 1
Nov 17, 2018 11:57:44.587 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Transcoder] Video (decision) options
Nov 17, 2018 11:57:44.588 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Stream codec is: ac3, selected: ac3
Nov 17, 2018 11:57:44.588 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Can direct stream? true (isAllowed: true)
Nov 17, 2018 11:57:44.588 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   X-Plex-Client-Profile-Extra: add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.bitDepth&value=10&replace=true)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=bt709|bt470m|bt470bg|smpte170m|smpte240m|bt2020-10|smpte2084&isRequired=false)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3&replace=true)+add-limitation(scope=videoAudioCodec&scopeName=ac3&type=upperBound&name=audio.channels&value=6&replace=true)
Nov 17, 2018 11:57:44.588 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   subtitles: burn
Nov 17, 2018 11:57:44.588 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   session: xql5v68gaw09t3xrc2prbzyr
Nov 17, 2018 11:57:44.588 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   X-Plex-Session-Identifier: hkfnppjx09o4j9k9udydq2gk
Nov 17, 2018 11:57:44.588 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   directStreamAudio: 1
Nov 17, 2018 11:57:44.588 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   location: lan
Nov 17, 2018 11:57:44.588 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   audioBoost: 100
Nov 17, 2018 11:57:44.588 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   subtitleSize: 100
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   directStream: 1
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   directPlay: 0
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   fastSeek: 1
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   protocol: hls
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   partIndex: 0
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   mediaIndex: 0
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   path: /library/metadata/27
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   hasMDE: 1
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Transcoder] Video (start) options
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Stream codec is: ac3, selected: ac3
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Can direct stream? true (isAllowed: true)
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   Direct Play: false
Nov 17, 2018 11:57:44.589 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   Protocol: hls
Nov 17, 2018 11:57:44.590 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   Player: html
Nov 17, 2018 11:57:44.590 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [PDE] Player decision
Nov 17, 2018 11:57:44.590 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   videoResolution: 2560
Nov 17, 2018 11:57:44.590 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   bitrate: 34134
Nov 17, 2018 11:57:44.590 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   canDirectStreamAudio: false
Nov 17, 2018 11:57:44.590 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   canDirectStreamVideo: true
Nov 17, 2018 11:57:44.590 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   canDirectPlay: false
Nov 17, 2018 11:57:44.590 [0x7fd8ad3ff700] INFO - [ui-chrome-webos]   canPlay: true
Nov 17, 2018 11:57:44.590 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [MDE] Finished analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:57:44.590 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Can direct stream? true (isAllowed: true)
Nov 17, 2018 11:57:44.591 [0x7fd8ad3ff700] WARN - [ui-chrome-webos] [MDE] Direct play failed; option is disabled
Nov 17, 2018 11:57:44.591 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [MDE] Starting analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:57:44.593 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [MDE] Augmented profile: { "directPlay": { "mp4": { "mimeType": "video/mp4", "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mpegts": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp2": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mov": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "asf": { "video": { "codecs": { "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "wmv3": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "wmav2": {}, "wmapro": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mkv": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "vp9": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "vorbis": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "avi": { "video": { "codecs": { "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mjpeg": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "pcm": {}, "ac3": {}, "eac3": {}, "dca": {} } } } }, "directStream": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {} } } } }
Nov 17, 2018 11:57:44.788 [0x7fd89afff700] INFO - [ui-chrome-webos] [Companion] Poll connection successfully opened with plexserver
Nov 17, 2018 11:57:46.168 [0x7fd89ffff700] WARN - [ui-chrome-webos] No type was found for undefined
Nov 17, 2018 11:57:46.274 [0x7fd89ffff700] WARN - [ui-chrome-webos] [Player] A critical HTML media error occurred: 3 (Decode); the player cannot recover
Nov 17, 2018 11:57:46.280 [0x7fd8b2bff700] ERROR - Error issuing curl_easy_perform(handle): 7
Nov 17, 2018 11:57:46.465 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Can play HLS? true
Nov 17, 2018 11:57:46.465 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Can play DASH? true
Nov 17, 2018 11:57:46.465 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Can force direct play? false
Nov 17, 2018 11:57:46.465 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Selected transcode protocol: hls
Nov 17, 2018 11:57:46.465 [0x7fd8ad3ff700] INFO - [ui-chrome-webos] [Player] Can play AUTOMATIC? true
Nov 17, 2018 11:57:46.465 [0x7fd8ad3ff700] WARN - [ui-chrome-webos] [Player] Direct Stream failed, but server can transcode. Attempting to fallback to video transcode...
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   X-Plex-Client-Profile-Extra: add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.bitDepth&value=10&replace=true)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=bt709|bt470m|bt470bg|smpte170m|smpte240m|bt2020-10|smpte2084&isRequired=false)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3&replace=true)+add-limitation(scope=videoAudioCodec&scopeName=ac3&type=upperBound&name=audio.channels&value=6&replace=true)
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   subtitles: burn
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   session: d7y37nz67bn8kt9jp5lj57ju
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   X-Plex-Session-Identifier: hkfnppjx09o4j9k9udydq2gk
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   location: lan
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   audioBoost: 100
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   subtitleSize: 100
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   directStream: 0
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   directPlay: 0
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   fastSeek: 1
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   protocol: hls
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   partIndex: 0
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   mediaIndex: 0
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   path: /library/metadata/27
Nov 17, 2018 11:57:46.664 [0x7fd89efff700] INFO - [ui-chrome-webos]   hasMDE: 1
Nov 17, 2018 11:57:46.665 [0x7fd89efff700] INFO - [ui-chrome-webos] [Transcoder] Video (decision) options
Nov 17, 2018 11:57:46.665 [0x7fd89efff700] INFO - [ui-chrome-webos] [Player] Stream codec is: ac3, selected: ac3
Nov 17, 2018 11:57:46.665 [0x7fd89efff700] INFO - [ui-chrome-webos]   X-Plex-Client-Profile-Extra: add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.width&value=3840&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.height&value=2160&replace=true)+add-limitation(scope=videoCodec&scopeName=hevc&type=upperBound&name=video.bitDepth&value=10&replace=true)+append-transcode-target-codec(type=videoProfile&context=streaming&protocol=hls&videoCodec=hevc)+add-limitation(scope=videoTranscodeTarget&scopeName=hevc&scopeType=videoCodec&context=streaming&protocol=hls&type=match&name=video.colorTrc&list=bt709|bt470m|bt470bg|smpte170m|smpte240m|bt2020-10|smpte2084&isRequired=false)+add-transcode-target-audio-codec(type=videoProfile&context=streaming&protocol=hls&audioCodec=ac3&replace=true)+add-limitation(scope=videoAudioCodec&scopeName=ac3&type=upperBound&name=audio.channels&value=6&replace=true)
Nov 17, 2018 11:57:46.665 [0x7fd89efff700] INFO - [ui-chrome-webos]   subtitles: burn
Nov 17, 2018 11:57:46.665 [0x7fd89efff700] INFO - [ui-chrome-webos]   session: d7y37nz67bn8kt9jp5lj57ju
Nov 17, 2018 11:57:46.665 [0x7fd89efff700] INFO - [ui-chrome-webos]   X-Plex-Session-Identifier: hkfnppjx09o4j9k9udydq2gk
Nov 17, 2018 11:57:46.665 [0x7fd89efff700] INFO - [ui-chrome-webos]   location: lan
Nov 17, 2018 11:57:46.665 [0x7fd89efff700] INFO - [ui-chrome-webos]   audioBoost: 100
Nov 17, 2018 11:57:46.665 [0x7fd89efff700] INFO - [ui-chrome-webos]   subtitleSize: 100
Nov 17, 2018 11:57:46.665 [0x7fd89efff700] INFO - [ui-chrome-webos]   directStream: 0
Nov 17, 2018 11:57:46.665 [0x7fd89efff700] INFO - [ui-chrome-webos]   directPlay: 0
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos]   fastSeek: 1
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos]   protocol: hls
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos]   partIndex: 0
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos]   mediaIndex: 0
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos]   path: /library/metadata/27
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos]   hasMDE: 1
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos] [Transcoder] Video (start) options
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos] [Player] Stream codec is: ac3, selected: ac3
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos]   Direct Play: false
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos]   Protocol: hls
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos]   Player: html
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos] [PDE] Player decision
Nov 17, 2018 11:57:46.666 [0x7fd89efff700] INFO - [ui-chrome-webos]   videoResolution: 2560
Nov 17, 2018 11:57:46.667 [0x7fd89efff700] INFO - [ui-chrome-webos]   bitrate: 34134
Nov 17, 2018 11:57:46.667 [0x7fd89efff700] INFO - [ui-chrome-webos]   canDirectStreamAudio: false
Nov 17, 2018 11:57:46.667 [0x7fd89efff700] INFO - [ui-chrome-webos]   canDirectStreamVideo: false
Nov 17, 2018 11:57:46.667 [0x7fd89efff700] INFO - [ui-chrome-webos]   canDirectPlay: false
Nov 17, 2018 11:57:46.667 [0x7fd89efff700] INFO - [ui-chrome-webos]   canPlay: true
Nov 17, 2018 11:57:46.667 [0x7fd89efff700] INFO - [ui-chrome-webos] [MDE] Finished analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:57:46.667 [0x7fd89efff700] WARN - [ui-chrome-webos] [MDE] Direct stream audio failed; option is disabled
Nov 17, 2018 11:57:46.667 [0x7fd89efff700] WARN - [ui-chrome-webos] [MDE] Direct stream video failed; option is disabled
Nov 17, 2018 11:57:46.667 [0x7fd89efff700] WARN - [ui-chrome-webos] [MDE] Direct play failed; option is disabled
Nov 17, 2018 11:57:46.668 [0x7fd89efff700] INFO - [ui-chrome-webos] [MDE] Starting analysis of 4k (mkv, hevc, truehd, 153, main 10)
Nov 17, 2018 11:57:46.669 [0x7fd89efff700] INFO - [ui-chrome-webos] [MDE] Augmented profile: { "directPlay": { "mp4": { "mimeType": "video/mp4", "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mpegts": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp2": {}, "mp3": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mov": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "asf": { "video": { "codecs": { "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "wmv3": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "wmav2": {}, "wmapro": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "mkv": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "vc1": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "vp9": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8 }, "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mpeg2video": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "vorbis": {}, "ac3": {}, "eac3": {}, "dca": {} } } }, "avi": { "video": { "codecs": { "mpeg4": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 }, "mjpeg": { "maxWidth": 1920, "maxHeight": 1080, "maxBitDepth": 8 } } }, "audio": { "codecs": { "aac": {}, "mp3": {}, "pcm": {}, "ac3": {}, "eac3": {}, "dca": {} } } } }, "directStream": { "video": { "codecs": { "h264": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 8, "maxLevel": 53 }, "hevc": { "maxWidth": 3840, "maxHeight": 2160, "maxBitDepth": 10 } } }, "audio": { "codecs": { "aac": {} } } } }
Nov 17, 2018 11:57:46.737 [0x7fd88e7ff700] ERROR - Failed to delete session directory (boost::filesystem::remove: No such file or directory: "/transcode/Transcode/Sessions/plex-transcode-xql5v68gaw09t3xrc2prbzyr-14a830e1-3b64-497b-84ff-5bba20f1634d/media-00077.ts")
Nov 17, 2018 11:57:47.048 [0x7fd89ffff700] WARN - [ui-chrome-webos] No type was found for undefined

I just want to confirm this behaviour. Playing a 4K file with a TrueHD track set before playback will cause the file to transcode to 1080p. Starting the file with a 5.1 AC3 or even a 7.1 DTS-MA HD audio track set before playback will play the 4K file in Original format with HDR. If you then change from this to the TrueHD track will cause the stream to crash with the error, Not enough disk space to convert this item.

Additionally, this behaviour does not occur using the XPLAY client for LG

1 Like

I hadn’t watched any 4k videos for a while, but tried to today, and ran into the same issue. This happened both on 7.1 and 5.1 audio. Both videos have previously played great with HDR on this same TV, while outputting digital audio to my receiver through ARC. I had a power outage today and the TV rebooted, don’t know if that forced some cached files to be updated with new player version files or anything.

This is all hard-wired gigE, nothing in the setup has changed since i last played these files, no webOS update, nothing. Seems as though the client is saying my maximum bitrate is 2Mbps (!!!)

Feb 05, 2019 21:22:31.213 [0x70000b82c000] INFO - [ui-chrome-webos] [MDE] Finished analysis of 4k (mkv, hevc, dca-ma, 153, main 10)
Feb 05, 2019 21:22:31.213 [0x70000b82c000] WARN - [ui-chrome-webos] [MDE] Invalid profile property; bitrate: 39194 > 2000
Feb 05, 2019 21:22:31.213 [0x70000b82c000] INFO - [ui-chrome-webos] [Player] Can direct stream? true (isAllowed: true)
Feb 05, 2019 21:22:31.213 [0x70000b82c000] WARN - [ui-chrome-webos] [MDE] Invalid profile property; bitrate: 39194 > 2000
...
Feb 05, 2019 21:22:31.438 [0x70000b7a9000] DEBUG - A Movie - video.bitrate limitation applies: 39194 > 2000
Feb 05, 2019 21:22:31.438 [0x70000b7a9000] DEBUG - A Movie - audio.channels limitation applies: 8 > 6
Feb 05, 2019 21:22:31.438 [0x70000b7a9000] DEBUG - A Movie - video.bitrate limitation applies: 39194 > 2000
Feb 05, 2019 21:22:31.438 [0x70000b7a9000] DEBUG - MDE: A Movie (2015): no remuxable profile found, so video stream will be transcoded

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This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.