Server Version#: 1.42.2.10156
Player Version#: Client-Version 5.93.2 Platform Version 10.2.2
I have to LG Smart TV’s a older OLED55C97LA running LG OS 5.50.00 and Plex Client-Version 5.93.2 / Platform Version 4.10.0 and a newer OLED42C47LA with LG OS 33.22.85 and Plex Client-Version 5.93.2 / Platform Version 10.2.2 . When a media is transcoded I get a error on the OLED42C47LA saying “Unexpected Playback error” but on the older TC it is played without error. When cheeking the logs I can see that I get a “Unable to find client profile for device;“ for both TV’s. But only for the effected device I see this errors.
eb 08, 2026 12:41:10.014 [134577696521016] DEBUG - Request: [192.168.11.17:44364 (WAN)] GET /video/:/transcode/universal/session/ttm1brb7e4l0qb50okcqce3u/base/index.m3u8 (10 live) #8c2 Signed-in
Feb 08, 2026 12:41:10.014 [134577696521016] ERROR - Error parsing HTTP request: %3Dvideo.height%26value%3D2160)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg2video%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.bitDepth%26value%3D8)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg2video%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.width%26value%3D1920)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg2video%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.height%26value%3D1080)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg4%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.bitDepth%26value%3D8)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg4%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.width%26value%3D1920)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg4%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.height%26value%3D1080)%2Badd-transcode-target(type%3DsubtitleProfile%26protocol%3Dhttp%26context%3Dall%26subtitleCodec%3Dass%26container%3Dass)%2Badd-transcode-target-settings(type%3DvideoProfile%26context%3Dall%26protocol%3Dhls%26ForceZeroByteEmptySegment%3Dtrue)&X-Plex-Client-Profile-Name=Generic
User-Agent: Mozilla/5.0 (Web0S; Lin
Feb 08, 2026 12:41:10.014 [134577696521016] DEBUG - Completed: [192.168.11.17:44364] 400 GET /video/:/transcode/universal/session/ttm1brb7e4l0qb50okcqce3u/base/index.m3u8 (10 live) #8c2 0ms 265 bytes
Feb 08, 2026 12:41:10.016 [134577694411576] DEBUG - Request: [192.168.11.17:44366 (WAN)] GET /video/:/transcode/universal/session/ttm1brb7e4l0qb50okcqce3u/base/index.m3u8 (10 live) #8c6 Signed-in
Feb 08, 2026 12:41:10.016 [134577694411576] ERROR - Error parsing HTTP request: %3Dvideo.height%26value%3D2160)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg2video%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.bitDepth%26value%3D8)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg2video%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.width%26value%3D1920)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg2video%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.height%26value%3D1080)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg4%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.bitDepth%26value%3D8)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg4%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.width%26value%3D1920)%2Badd-limitation(scope%3DvideoTranscodeTarget%26scopeName%3Dmpeg4%26scopeType%3DvideoCodec%26context%3Dall%26protocol%3Dhls%26type%3DupperBound%26name%3Dvideo.height%26value%3D1080)%2Badd-transcode-target(type%3DsubtitleProfile%26protocol%3Dhttp%26context%3Dall%26subtitleCodec%3Dass%26container%3Dass)%2Badd-transcode-target-settings(type%3DvideoProfile%26context%3Dall%26protocol%3Dhls%26ForceZeroByteEmptySegment%3Dtrue)&X-Plex-Client-Profile-Name=Generic
User-Agent: Mozilla/5.0 (Web0S; Lin
Not sure if this is the route cause so I attached the log file.
Plex Media Server.log (1.1 MB)
