Library Empty

Plex Media Server
1

Hey guys, something so simple is just not working for me, and that’s viewing mapped photos/video s in the library.

I have a Synology NAS, and Synology Photos works fine, however that no longer works on my TV so I have gone back to PLEX. I’ve worked with Synology, they can’t see anything wrong.

Hoping someone can help me, done this before and worked fine. Something weird going on
2

Are you following guides? Category : TV Show Files (Naming and Organizing) | Plex Support

3

I am now, can’t see how this helps me though?

4

ok then I probably misunderstood problem. Can you see things in the web app? Are there any errors when creating the libraries?

5

I am opening PLEX straight from my NAS server which takes me to the web app. I have no errors in creating libraries, it just does not show in the library. Having same problem across all media, so strange. Thanks for your help!!!

6

OK sounds like it is probably a permissions issue maybe. If your Synology is on DSM 7 i suspect one of pinned topics here will help Topics tagged server-synology

7

Thanks again, check permissions and looks ok, as in PlexMediaServer has access to folder. Also tried ‘re-linking’ server, but didn’t work.

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8

If I may add here?

Recommend against using the pre-defined Synology shared folders.
Their products, VideoStation, AudioStation, and PhotoStation, declare exclusive ownership of those shares regardless what is granted.
This is a long standing issue with Synology packages.

Recommend:

  1. Create new shared folders, setting the permissions as you create them
  2. Move your content from the Synology pre-defined to the new shared folders.
  3. Delete the, now empty, pre-defined folders.
  4. Update your PMS Library sections to point to your new folders.
9

You’re a legend! Just created a new ‘test’ folder, dumped a few photos in there, re-mapped in PMS and I can see them! Who didn’t I think about doing this :slight_smile:

Will move the rest across later, thanks again!

10

If I may follow up?

Instead of photo, how about Photos ?

Anything you want, actually :slight_smile:

As an alternative example:

Media/
  Movies/
    Movie (year)/
       Movie (year).ext
  TV/
   ... stuff here

  Photos/
   ...  likewise here

  Music/

There is a wide variety of ways to arrange.

Do whatever makes the most sense to you.