Photos not shown

[michele_bel]

Plex mediaserver verson 4.108.0 is installed inside Synology NAS.
I created a library for film and they are well shown on plex.
I also created a library for the photos but this library is empty and the photos are not recognised by plax.
Photos are in .jpg with different format of the filename.
What is the reason of this issue?

[tom80H]

Does the Plex Media Server on your Syno have access to the share/folders where your photos are stored?

Synology FAQ - Questions, Answers, and How-To's

FAQ 19: Setting permissions to allow Plex access to media files Before beginning, it’s important to remember one key point; Plex doesn’t have any special privileges on Synology except for being able to access the Video Transcoding acceleration hardware. It cannot read any of your files unless you expressly grant permission. This is a fundamental principle of Linux (which Synology uses for DSM) Because of how Synology grants permission, access to files is broken into two different …