Library scan ignores any changes

Plex Media Server Metadata & Adding Files
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1

Server Version#: 1.32.4.7195
Player Version#: 4.108.0
<If providing server logs please do NOT turn on verbose logging, only debug logging should be enabled>

Library was added by using network share. Initial scan was Ok.
But then no changes are reflected.
I was renamed, deleted files - no changes in library.

“Get Info” on deleted files show “Unavailable” status.
All deleted & renamed files still in Library - after 24h+.

Changed library scan interval from 2h to 15min, but no new log still created.

2

Looks I found a cause.

In between of initial Library scan & other activities - was installed Plex Service Tray.
Purpose: to launch Plex MS as a service, not on user login.

Unfortunately when started as a service - PMS does “not see” already mapped drives, Tray fails to map specified share, PMS can’t connect to share by UNC path :frowning:

So, share is scanned etc. in may case only when PMS started on user login or manually.
Started manually under user environment - it access mapped drive & UNC path fine.
But not when started as a service.

3

Use UNC paths instead.

Don’t use the Windows user account SYSTEM to run the Plex server. Never, ever do that.

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