Lifetime Plex Pass – Plex Home missing

Server Version#: unraid
Player Version#: linux.io
I have a Lifetime Plex Pass on my account (confirmed under Account > Subscription).
However, in app.plex.tv I do not see the “Users & Sharing” section, and Managed Users cannot authorize on my servers (“not authorized”).
On my backup server, cached sessions still work, but on my main server Managed Users cannot access anything.
This looks like Plex Home is disabled on my account despite having Lifetime Plex Pass.
Please check my account flags and re-enable Plex Home.

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What’s the version of your PMS?
If your on a version between 1.41.7 and 1.42.0, you should upgrade to the latest public version.

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I have Version 1.41.8.9834. Is there anything I need to do. I see that unraid docker is not saying I have an update available.

ahhhh… on the server that is working, it has Version 1.42.1.10060. maybe thats it?

I checked for upgrades on the problem server and it needed one. that solve it! thanks!

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