Lip sync issue with some content on Nvidia Shield TV Pro

Server Version#: 1.20.3.3483 (Previously tested on 3437)
Player Version#: 8.8.0.21200 (c37f7b87)

I’m having an issue where some content plays with slightly out of sync audio. I’m using a Nvidia Shield TV Pro. Playing the same content through Kodi doesn’t have the same problem. No transcoding is being used, as everything is Direct Play.

This problem is when using the new video player. I cannot test with the old player as the Plex client crashes whenever I try disabling the new player.

I tested playing the same video on a 12.9" iPad Pro and it doesn’t have the lip-sync issue.

Here’s a sample of a video that has problems:
http://goldensdomain.com/syncissue.zip

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