Live TV cant find Hauppauge Quad tuner

General Discussions Plex Features
1

I cant get my plex server to recognize my tuner. when discovering devices it just spins and never returns anything. I can see tha linux rcognizes it:

06:00.0 Multimedia video controller: Conexant Systems, Inc. CX23887/8 PCIe Broadcast Audio and Video Decoder with 3D Comb (rev 04)
Subsystem: Hauppauge computer works Inc. CX23887/8 PCIe Broadcast Audio and Video Decoder with 3D Comb
Flags: bus master, fast devsel, latency 0, IRQ 48, NUMA node 0
Memory at f0800000 (64-bit, non-prefetchable) [size=2M]
Capabilities:
Kernel driver in use: cx23885
Kernel modules: cx23885

07:00.0 Multimedia video controller: Conexant Systems, Inc. CX23887/8 PCIe Broadcast Audio and Video Decoder with 3D Comb (rev 04)
Subsystem: Hauppauge computer works Inc. WinTV-quadHD
Flags: bus master, fast devsel, latency 0, IRQ 27, NUMA node 0
Memory at f0600000 (64-bit, non-prefetchable) [size=2M]
Capabilities:
Kernel driver in use: cx23885
Kernel modules: cx23885

Any assistance on where to even bgin trouble shooting would be appreciated. Plex logs attached

Plex Media Server Logs_2019-03-31_18-31-36.zip (2.3 MB)

2

DNS lookup failures.

Mar 31, 2019 18:00:37.790 [0x7f8298bfe700] ERROR - Error issuing curl_easy_perform(handle): 6
Mar 31, 2019 18:00:37.790 [0x7f8298bfe700] WARN - HTTP error requesting GET https://plex.tv/servers/d2dde82117fac4a3c725d0828a4bc75d13b9d2b0/sync_lists?auth_token=xxxxxxxxxxxxxxxxxxxx (0, No error) (Couldn't resolve host 'plex.tv')
Mar 31, 2019 18:00:37.790 [0x7f829fbff700] ERROR - Error issuing curl_easy_perform(handle): 6
Mar 31, 2019 18:00:37.790 [0x7f829fbff700] WARN - HTTP error requesting GET https://plex.tv/api/v2/server/webhooks?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (0, No error) (Couldn't resolve host 'plex.tv')
Mar 31, 2019 18:00:37.791 [0x7f8298bfe700] ERROR - Sync: unable to download sync lists from https://plex.tv/: -6
Mar 31, 2019 18:00:37.791 [0x7f8298bfe700] WARN - Sync: either our myPlex credentials were wrong, or myPlex wasn't available
Mar 31, 2019 18:00:37.791 [0x7f8298bfe700] DEBUG - HTTP requesting GET https://plex.tv/api/v2/features?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Mar 31, 2019 18:00:37.792 [0x7f8298bfe700] ERROR - Error issuing curl_easy_perform(handle): 6
Mar 31, 2019 18:00:37.792 [0x7f8298bfe700] WARN - HTTP error requesting GET https://plex.tv/api/v2/features?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (0, No error) (Couldn't resolve host 'plex.tv')
Mar 31, 2019 18:00:37.793 [0x7f8298bfe700] DEBUG - FeatureManager: Using cached data for features list
Mar 31, 2019 18:00:37.795 [0x7f8298bfe700] DEBUG - HTTP requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Mar 31, 2019 18:00:37.796 [0x7f8298bfe700] ERROR - Error issuing curl_easy_perform(handle): 6
Mar 31, 2019 18:00:37.796 [0x7f8298bfe700] WARN - HTTP error requesting GET https://plex.tv/api/v2/user/privacy?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (0, No error) (Couldn't resolve host 'plex.tv')
Mar 31, 2019 18:00:37.797 [0x7f8298bfe700] DEBUG - [Analytics] Using cached data for privacy preferences
Mar 31, 2019 18:00:37.799 [0x7f8298bfe700] DEBUG - HTTP requesting GET https://plex.tv/api/resources.xml?includeHttps=1&auth_token=xxxxxxxxxxxxxxxxxxxx
Mar 31, 2019 18:00:37.799 [0x7f82a67fe700] DEBUG - HTTP requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx
Mar 31, 2019 18:00:37.801 [0x7f8298bfe700] ERROR - Error issuing curl_easy_perform(handle): 6
Mar 31, 2019 18:00:37.801 [0x7f8298bfe700] WARN - HTTP error requesting GET https://plex.tv/api/resources.xml?includeHttps=1&auth_token=xxxxxxxxxxxxxxxxxxxx (0, No error) (Couldn't resolve host 'plex.tv')
Mar 31, 2019 18:00:37.801 [0x7f82a67fe700] ERROR - Error issuing curl_easy_perform(handle): 6
Mar 31, 2019 18:00:37.801 [0x7f82a67fe700] WARN - HTTP error requesting GET https://plex.tv/media/providers?X-Plex-Token=xxxxxxxxxxxxxxxxxxxx (0, No error) (Couldn't resolve host 'plex.tv')
Mar 31, 2019 18:00:37.801 [0x7f8298bfe700] ERROR - Error parsing content.
Mar 31, 2019 18:00:37.802 [0x7f82a67fe700] ERROR - Error parsing content.
Mar 31, 2019 18:00:37.802 [0x7f82a67fe700] ERROR - Error parsing XML.

Internet connections (adapters) are also going nuts.

Please stabilize the host network (restart host too)

3

When i first added the tuner card it was causing the ethernet adapters to be disabled on start. I have since updated netplan. That seems to have resolved the connectivity.

1 Like
4

I don’t think it disabled them, they just got renamed. I had the same issued on Ubuntu Server 18.04. It’s been awhile but I believe I ran ifconfig to see what new assignment was ie… enp7s0 or whatever it is changed to, then I edited /etc/netplan/01-netcfg.yaml to reflect the change, once I rebooted, network was working again after adding new PCI-E card.

5

Sorry, I didn’t clarify You are correct, this is exactly what I had to do to restore the network connectivity

6

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