Thanks to you and your team for help on this issue. This hasn’t solved the issue for me on UKHD channels. ( I have never had any issues on SD channels) Exactly as original post described, picture pauses sound contiues. Ap eventially boots you out to home page - response from fire tv stick is very sluggish. server Version 1.19.2.2737 | client 8.0.0.17276 HD homerun quatro Firmware: 20200225, disable Iterlaced setting off @ approx 12:54: 12_54_05_05_20_channel 5 interlaced transcode offtxt.txt (1.2 MB) Plex Media Server Logs_2020-05-05_12-55-58 (1).zip (5.2 MB)
And on @ approx 12:10:
12_10_05_05_20_4k fire tv stick live tv paused.txt (1.0 MB) Plex Media Server Logs_2020-05-05_12-12-10.zip (5.0 MB)

perhaps during the commercials there was a quick switch from p to i and it didnt transcode?