I’ve put a copy of the log at the time of the problem below, would really appreciate some help on this
Summary
2020-04-23 18:54:17 [ INFO ] JS: %c[Player] Timeline, {
“ratingKey”: “22508”,
“key”: “/livetv/sessions/e14de074-f8c9-4886-9607-606544afdd8f”,
“playbackTime”: 0,
“playQueueItemID”: “1”,
“state”: “stopped”,
“hasMDE”: 1,
“time”: 0,
“duration”: 1800000
}
2020-04-23 18:54:17 [ INFO ] JS: %cDid not move header “accept” to query string. This can result in an unnecessary OPTIONS preflight request.
2020-04-23 18:54:17 [ DEBUG ] PowerComponent.cpp @ 53 - Enabling OS screensaver
2020-04-23 18:54:17 [ INFO ] JS: %c[Connections] Testing all 1 connection(s) for [Loopback]
2020-04-23 18:54:17 [ INFO ] JS: %c[Servers] Waiting for initial servers = [Loopback]
2020-04-23 18:54:17 [ INFO ] JS: %c[Commands] Executing testServerConnection
2020-04-23 18:54:17 [ INFO ] JS: %c[Connections] Retrying connection tests for [Loopback] in 28 seconds
2020-04-23 18:54:17 [ INFO ] JS: %cAn entity does not exist with the type “providers” and id “undefined”
2020-04-23 18:54:17 [ INFO ] JS: %c[Player] Player was closed or a new playback session was started; ignoring callback
2020-04-23 18:54:17 [ INFO ] JS: %c[Connections] Testing connection for [Loopback] at http://127.0.0.1:32400/media/providers
2020-04-23 18:54:17 [ INFO ] JS: %c[Connections] Testing legacy connection for [Loopback] at http://127.0.0.1:32400
2020-04-23 18:54:17 [ INFO ] JS: %c[Connections] [Loopback] is unavailable at http://127.0.0.1:32400/media/providers (Status 0)
2020-04-23 18:54:17 [ INFO ] JS: %c[Connections] [Loopback] is unavailable at http://127.0.0.1:32400/media/providers (Status 0)
2020-04-23 18:54:17 [ INFO ] JS: %c[Connections] All connections to [Loopback] failed
2020-04-23 18:54:17 [ INFO ] JS: %c[Servers] Found all servers = Plex Server, plex.tv
2020-04-23 18:54:19 [ INFO ] JS: %cNo type was found for mixed
2020-04-23 18:54:19 [ DEBUG ] PowerComponent.cpp @ 58 - Disabling OS screensaver
2020-04-23 18:54:19 [ INFO ] JS: %c[Metrics] Updating session last interaction time
2020-04-23 18:54:19 [ INFO ] JS: %c[Metrics] Updating session last interaction time
2020-04-23 18:54:19 [ INFO ] JS: %c[Metrics] Updating session last interaction time
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Augmented profile: {
“directPlay”: {
“mp4”: {},
“asf”: {},
“avi”: {},
“mkv”: {},
“mpeg”: {},
“mpegts”: {},
“3gpp”: {},
“wtv”: {},
“mov”: {}
},
“directStream”: {}
}
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Starting analysis of 1080 (mpegts, h264, aac_latm, 40, high)
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Analyzing direct play
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Direct play failed; option is disabled
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Cannot direct play: allowDirectPlay
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Analyzing video direct stream
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Analyzing audio direct stream
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Analyzing subtitles
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Subtitle codec: dvb_subtitle
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Burn level: never
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Analyzing playability
2020-04-23 18:54:19 [ INFO ] JS: %c[MDE] Unable to determine effective quality; re-analyze the media if possible
2020-04-23 18:54:19 [ INFO ] JS: [MDE] Finished analysis of 1080 (mpegts, h264, aac_latm, 40, high)
2020-04-23 18:54:19 [ INFO ] JS: %ccanPlay: true
2020-04-23 18:54:19 [ INFO ] JS: %ccanDirectPlay: false
2020-04-23 18:54:19 [ INFO ] JS: %ccanDirectStreamVideo: true
2020-04-23 18:54:19 [ INFO ] JS: %ccanDirectStreamAudio: true
2020-04-23 18:54:19 [ INFO ] JS: %cuseSoftSubtitles: false
2020-04-23 18:54:19 [ INFO ] JS: %cvideoResolution: 1080
2020-04-23 18:54:19 [ INFO ] JS: console.groupEnd
2020-04-23 18:54:19 [ INFO ] JS: [PDE] Player decision
2020-04-23 18:54:19 [ INFO ] JS: %cPlayer: html
2020-04-23 18:54:19 [ INFO ] JS: %cProtocol: http
2020-04-23 18:54:19 [ INFO ] JS: %cDirect Play: false
2020-04-23 18:54:19 [ INFO ] JS: console.groupEnd
2020-04-23 18:54:19 [ INFO ] JS: [Transcoder] Video (start) options
2020-04-23 18:54:19 [ INFO ] JS: %chasMDE: 1
2020-04-23 18:54:19 [ INFO ] JS: %cpath: /livetv/sessions/e14de074-f8c9-4886-9607-606544afdd8f
2020-04-23 18:54:19 [ INFO ] JS: %cmediaIndex: 0
2020-04-23 18:54:19 [ INFO ] JS: %cpartIndex: 0
2020-04-23 18:54:19 [ INFO ] JS: %cprotocol: http
2020-04-23 18:54:19 [ INFO ] JS: %cfastSeek: 1
2020-04-23 18:54:19 [ INFO ] JS: %cdirectPlay: 0
2020-04-23 18:54:19 [ INFO ] JS: %cdirectStream: 1
2020-04-23 18:54:19 [ INFO ] JS: %csubtitleSize: 100
2020-04-23 18:54:19 [ INFO ] JS: %caudioBoost: 100
2020-04-23 18:54:19 [ INFO ] JS: %clocation: lan
2020-04-23 18:54:19 [ INFO ] JS: %caddDebugOverlay: 0
2020-04-23 18:54:19 [ INFO ] JS: %cautoAdjustQuality: 0
2020-04-23 18:54:19 [ INFO ] JS: %cdirectStreamAudio: 1
2020-04-23 18:54:19 [ INFO ] JS: %cX-Plex-Session-Identifier: t6vzqnk4gs42ootm54eryhkt
2020-04-23 18:54:19 [ INFO ] JS: %csession: zgz9r2sggywl27sldya9ejyv
2020-04-23 18:54:19 [ INFO ] JS: %csubtitles: auto
2020-04-23 18:54:19 [ INFO ] JS: %cX-Plex-Client-Profile-Extra: append-transcode-target-codec(type=videoProfile&context=streaming&protocol=http&videoCodec=&audioCodec=)
2020-04-23 18:54:19 [ INFO ] JS: %ccopyts: 0
2020-04-23 18:54:19 [ INFO ] JS: %cX-Plex-Chunked: 1
2020-04-23 18:54:19 [ INFO ] JS: console.groupEnd
2020-04-23 18:54:19 [ INFO ] JS: [Transcoder] Video (decision) options
2020-04-23 18:54:19 [ INFO ] JS: %chasMDE: 1
2020-04-23 18:54:19 [ INFO ] JS: %cpath: /livetv/sessions/e14de074-f8c9-4886-9607-606544afdd8f
2020-04-23 18:54:19 [ INFO ] JS: %cmediaIndex: 0
2020-04-23 18:54:19 [ INFO ] JS: %cpartIndex: 0
2020-04-23 18:54:19 [ INFO ] JS: %cprotocol: http
2020-04-23 18:54:19 [ INFO ] JS: %cfastSeek: 1
2020-04-23 18:54:19 [ INFO ] JS: %cdirectPlay: 0
2020-04-23 18:54:19 [ INFO ] JS: %cdirectStream: 1
2020-04-23 18:54:19 [ INFO ] JS: %csubtitleSize: 100
2020-04-23 18:54:19 [ INFO ] JS: %caudioBoost: 100
2020-04-23 18:54:19 [ INFO ] JS: %clocation: lan
2020-04-23 18:54:19 [ INFO ] JS: %caddDebugOverlay: 0
2020-04-23 18:54:19 [ INFO ] JS: %cautoAdjustQuality: 0
2020-04-23 18:54:19 [ INFO ] JS: %cdirectStreamAudio: 1
2020-04-23 18:54:19 [ INFO ] JS: %cX-Plex-Session-Identifier: t6vzqnk4gs42ootm54eryhkt
2020-04-23 18:54:19 [ INFO ] JS: %csession: zgz9r2sggywl27sldya9ejyv
2020-04-23 18:54:19 [ INFO ] JS: %csubtitles: auto
2020-04-23 18:54:19 [ INFO ] JS: %cX-Plex-Client-Profile-Extra: append-transcode-target-codec(type=videoProfile&context=streaming&protocol=http&videoCodec=&audioCodec=)
2020-04-23 18:54:19 [ INFO ] JS: %ccopyts: 0
2020-04-23 18:54:19 [ INFO ] JS: %cX-Plex-Chunked: 1
2020-04-23 18:54:19 [ INFO ] JS: console.groupEnd
2020-04-23 18:54:19 [ INFO ] JS: %c[Player] Timeline, {
“ratingKey”: “22508”,
“key”: “/livetv/sessions/e14de074-f8c9-4886-9607-606544afdd8f”,
“playbackTime”: 0,
“playQueueItemID”: “2”,
“state”: “error”,
“hasMDE”: 1,
“time”: 0,
“duration”: 1800000
}
2020-04-23 18:54:19 [ INFO ] JS: %cDid not move header “accept” to query string. This can result in an unnecessary OPTIONS preflight request.
2020-04-23 18:54:19 [ INFO ] JS: %c[Metrics] Updating session last interaction time
2020-04-23 18:54:19 [ INFO ] JS: %c[Metrics] Updating session last interaction time
