Live-TV EPG - the update you haven’t been waiting for

So six months in with the new Gracenote EPG and we still have wrong lineup, missing channels, wrong schedule and metadata.

Submitting correct information to you, hoping the problem will be solved also doesn’t work.

The old EPG wasn’t great, but it was working. Could you please provide an option to revert back since you can’t fix the new EPG. Or maybe just announce the EPG is not supported and allow entering a manual lineup.

Thanks.

Sorry to hear about all your problems. Which country & ZIP/Poste code area are you in?

For what it’s worth, you have always been able to enter a manual lineup via XML. Just can choose the XML option when setting up your DVR.

[edit: Typo]

I know there is a lot of people in Denmark that is affected by this switch of EPG provider, as Yousee it the predominant cable provider in the country and it’s here I’m seeing the problem.
I have provided Plex with an official lineup and @sa2000 had a look at it, but nothing has changed. I tried to provide answers to help solve the issue, but I’m not an EPG expert, so I need to understand how it works if I should fix it. So again, I really hope Plex will fix it sometime soon, but for now, I’ll regrettably have to switch to XML (thanks for the tip @JCHH ).

I have reported back to Gracenote that we are still only seeing the Old YouSee lineup

3 Likes

The updated YouSee lineup is now visible
YouSee (30 channels)

Please go through DVR Setup using this lineup.

The lineup has these channels

1 DR1HD DR1 HD
2 TV2HD TV2 HD
3 TV3HDK TV3 HD
5 DR2HD DR2 HD
6 TV2ZUHD TV2 Zulu HD
7 TV2CHD TV2 Charlie HD
8 TV2NSHD TV2 News HD
9 TV3PLHD TV3 Plus HD
12 TV2FRIH TV2 Fri HD
14 TV3SP1H TV3 Sport 1 HD
17 VIAULT Viasat Ultra HD
18 VIAGLF Viasat Golf
20 BBCBSAP BBC Brit HD
27 DRRAMAH DR Ramasjang HD
28 DICHDEH Disney Channel HD
30 CARTDEN Cartoon Network
31 NICKHDK Nickelodeon HD
32 DISJRDE Disney Junior
35 NICKJD Nick Jr.
51 BBCETHD BBC Earth HD
52 BBCWLD BBC World News
53 CNNEUVM CNN International
87 SVT1HD SVT1 HD
88 SVT2HD SVT2 HD
89 TV4HD TV4 HD
90 NRK1HD NRK1 HD
91 ARDGRHD Das Erste HD
92 ZDFGERH ZDF HD
93 NDRNHD NDR Fernsehen NDS HD
94 RTLHD RTL HD

Let me know if there are any errors

I’ve also had the same issue. Submitted a BAD EPG data google form report, but it’s been over a month and it hasn’t been fixed. NBC Nightly News is currently +6 episode numbers ahead of what it actually is for example.

Awesome - now the lineup is matching (and I’ll check if the EPG is okay) but what about all the missing channels like VH1, MTV, Nat. Geo., just to name a few?

I have raised a new Gracenote issue for the missing channels. The list of missing channels I have reported are shown here DENMARK: Lots of missing channels - #68 by sa2000

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