Epg change of epg numbers tilts all airings, nothing will be recorded

Plex Media Server NAS & Devices
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Server Version#: 1.22.1.4228
Player Version#:

Hello,

EPG for Germany Frankfurt, I have to use DVR-Deutschland (erweitert) (959 channels)

Every time your EPG guide provider is updating its lists, Plex is out of order because the programmed channel do match with EPG Channels any more. This is overall not useful, please fix that a.s.a.p., this really is annoying.

The change in 12.2020 was ok because of you general change to a different EPG provider. The next change was 02.2021 and then March 12th and now March 26th.

The problem itself is, if Plex looses the EPG guide its useless because no airings get recorded because there are no guide (ok from 52 channel there are sometime 3-6 channels which will work because simply the channel numbers was not changed. If there are new channels in the middle all channel numbers from this point down to the end will change and will stop everything from being recorded.

The solution would be quite simple. Every EPG Chanel has a code e.g. ZDF aka ZDFGERH, if there is a method of trying to find the match is must be made not from the numbers or from the channelname in brackets, instead the alpha-code (ZDFGERH) must be taken. I think this alpha code will not change ever so it’s secure to use.

The best way would be a worksheet with two rows

1st row: what’s the name of the channel provided from HDHomerun (name not number)

2nd row: what is the alphacode of the epg provider

With this kind of sheet (once manual done) there should be no more trouble. I doesn’t take place very often that there are new channels or channels deleted, if so the admin had to manage this. The sheet should be generated and maintained from the admin via webgui.

I wonder because the last two times of damage I searches the forum but did not find any help, maybe it is a special for German Channels I don’t know?

This all is more that frustrating, and to get one more… I have to change the first HDHomeRun-Expand and after fixing one (takes about 1 h) I have to manual get all this stuff done for the second one. Helpful would be a copy function.

Another problem is no infos at all, I manually have to check daily that the recordings are running and no problems is found, I would like to get informed via email about the status, e.g. how many channels, how many epg channels and so on, if something changes a mail via my gas would be very good.

Regards and thanks for your help, also from the employees from Plex

Thomas

B.t.w. the first initializing was ok, the second crashes Plex again over and over, memory full but I am running 8GB with my Syno DS 918+.

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Hello, again on Apr 1st… the epg list changed an nothing works now :frowning:
no reply from the Plex Team so far, there must be a workaround, otherwise this will not work.
Thanks for answer, Regards Thomas

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thanks for the link,
same problem but i do not see a workarround, i outlined one in my thread if the programers will check the idea.
Regards Thomas

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I need actual examples so i can refer to Gracenote

Country / Post Code
Lineup/Guide name
channel numbers / channel names

what changed and when - just a few dates and few examples

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I have opened a case with Gracenote to establish what their criteria is for making changes to the Germany (Extended) country lineup - Deutschland (erweitert)

I have made them aware of the impact the changes have and also mentioned lack of Vodafone lineups

Please let me which cable provider it is that you are trying to use Deutschland (erweitert) lineup for

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Hello sa2000,
thanks for your help.
Germany Zipcode 60435 and provider actual name Vodafone (before Unity-Media),
please lockup also the other thread for more infos.
Regards Tom

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Hello sa2000,

I made a tableau otherwise all these changes would make me deleting Plex, to be honest ;(
Regards Tom

lineupchanges
lineupchanges594×841 106 KB

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wow - thank you. I will add it to the case I opened and I will put in a separate request for lineups for Vodafone Cable Germany

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your welcome sa2000,

another problem should be addressed to grace note. Due to all these changes the lineups should be cleaned out. there are double or triple lineups and sometimes I don’t know which to use.

e.g.

Bildschirmfoto 2021-04-06 um 18.11.08

" Das Erste" is one channel, if you like you may watch this in SD or HD, but WHY there are 2 lineups for the same there want be any differences in the epg data, there is no automatic matching so get rid of the doubles.

Bildschirmfoto 2021-04-06 um 18.11.27
another one from the ZDF, there are plenty of these glitches

Bildschirmfoto 2021-04-06 um 18.12.49

ok Austria and Germany are two different countries, could be that there are differences, but also there “normal” and HD ?

Bildschirmfoto 2021-04-06 um 18.13.16

1097 → GR could be Germany?
1098 → could be the brother HD of 1097
but 1099 → could be Austria?? because of the unbuild “AT”

so I did not find any list which gives me a hint which channel lineup is the correct in my zip Code

Regards Tom

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Regarding Vodafone Cable TV in Germany, I received a response from Gracenote that Vodafone cable in Germany is covered by Giga and Horizon lineups

Bayern - Giga TV
Berlin - Giga TV
Brandenburg - Giga TV
Bremen - Giga TV
Hamburg - Giga TV
Mecklenburg-Vorpommern - Giga TV
Niedersachsen - Giga TV
Rheinland-Pfalz - Giga TV
Saarland - Giga TV
Sachsen - Giga TV
Sachsen-Anhalt - Giga TV
Schleswig-Holstein - Giga TV
Thüringen - Giga TV

and for Vodafone’s takeover of Unitymedia, lineups have been renamed to:

Baden-Württemberg - Horizon TV
Hessen - Horizon TV
Nordrhein-Westfalen - Horizon TV

Please could you look into using these and let me know if there are issues - please also complete a DVR EPG Feedback form

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yes thanks sa2000, I reported in DVR loses channel mapping? - #28 by HaesleAdmin, Tom

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