Live TV & HDHomeRuns no longer working

Live TV & DVR
1

Server Version#: 1.41.0.8994
Player Version#: 4.136.1
Tuner Make/Model: HDHomeRun Extend and Duo
Guide/Lineup name:
Using XMLTV?: No
Channel number/Name: All Live TV Channels

My Plex installation can no longer open channels from either of my two HDHomeRuns. I get multiple different errors when trying to open a channel:

  1. The live session has ended.
  2. Error code: s1003 (Network)
  3. Could not tune channel

This includes whether using AppleTV, a browser on the desktop computer hosting the server, Android cell phone, and Nvidia Shield. However, the HDHomeRun native app works on all devices.

I have the HDHomeRun Config GUI and my Signal Strength% is near 100%; Signal Quality % between 85-100, and Symbol Quality is 95-100%. However, when trying to open a channel, the GUI usually doesn’t show any signal being sent thru network.

What I have done each multiple times:

  1. rescanned both HDHRs
  2. Rebooted computer hosting server and HDHRs
  3. Uninstalled completely and re-installed Plex Media Server software
  4. Downgraded quality of Transcoding to “Prefer higher speed encoding”
  5. Installed Jellyfin on same desktop as a test and that works without issue.
  6. Turned off Windows Defender Firewall Software on desktop computer.

Additionally, if I do try to open a channel, the server shows that it is recording a Live TV - Session even though I am not watching anything nor do I have any schedule DVR recordings.
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I have the same problem when trying to play saved shows from DVR but can watch Plex Channels. The HDHomeRuns and the desktop hosting the Plex Media Server are all on my main home LAN.

I have found multiple mentions of similar problems throughout the internet but none of them have a resolution. I am a long-time paid customer of Plex and this problem has been in the last few months. I have been relying on the HDHomeRun native app.

1 Like
2

I’m having the same issue since the update to version 1.41.0.8994. To “fix” the problem, I removed the HD Homerun Duo from my DVR settings. Now my personal media will play with no errors (movies, recorded TV). Until there is a real solution, I am unable to record or watch live OTA TV using Plex.

3

Same. This has been reporting and happening for about a month over on this thread. Anyone else having trouble with their HD Homerun CONNECT DUO device? - #7 by PDX-Connection

4

Same for me. The error “Playback Error Source is unavailable” appears on ALL my devices when attempting to watch live TV via Plex and my HDHomerun EXTEND. I was on Plex v1.40.5.8921 installed on Oct 30, 2024 and updated to v1.41.9057 and everything broke. Tried going back to the earlier version but no joy, same error message. My devices are Firestick 4K, Roku, Samsung TV (Tizen) and my Windows browsers.

5

Same problem for me, any fix yet?

6

I don’t have HDHomeRun, but I do run on Windows and I do see that same “s1003 (Network)” issue after upgrading to a recent version. Even downgrading hasn’t resolve it yet either for me. After upgrading to 1.41.2.9092 (beta), new recordings can't be played - #4 by dandaman

7

I’m having the same issue. I also noticed live tv and dvr works fine on the computer running the plex server, but all other LAN Roku devices in my home cannot.

8

My HDHomerun devices quit working today on PLEX… I Deleted the DVR devices and tried reinstalling them, It sees both devices but won’t load them, it tells me “We couldn’t find Plex DVR guide data for your location at this time. Please select a different location or use an XMLTV guide.” Both these devices (HDHomerun have been working great for years, they just stopped today). HDHomerun app works… off to Jellyfin I go. In the mean time FIX IT!

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