Live tv issues on android still

Server Version#: latest
Player Version#: 8.17

pms.log (125.0 KB)
still having issues with android client and live tv losing place in live stream.
Commercials stutter, playback is slowed to a few frames with slowed down audio, causing the stream to get further & further behind

I can PM logs, uploaded is a snippet of PMS.log plex tuner service log is not recent

Hope this actually gets acknowledged unlike my previous posts.

I forgot to add that plex just stops getting the live tv feed and just pinwheels.
Theres less than a 50/50 chance that changing channels will work either before erroring out.

This is painful. I just want plex to work for the reason I purchased the plex pass.

I have given 8+ months worth of testing and updates, to only have the clients continuously break.

This is not an issue with the hdhomerun tuner. This is an issue with the Android TV plex client.

I’ve offered multiple times to provide remote access and additional insight & logs, but not once has this even been acknowledged.
This exact reason is why people resort to posting to the subreddit, so MAYBE a plex tech responds.

I guess I’ll be finding another solution since Live TV & DVR on android seems to be forever broken.

Here’s and example of it failing in the logs:

May 14, 2021 12:06:02.654 [0x7f36daffd700] DEBUG - We’re going to try to auto-select an audio stream for account 1.
May 14, 2021 12:06:02.654 [0x7f36daffd700] DEBUG - Selecting best audio stream for part ID 242456 (autoselect: 0 language: en)
May 14, 2021 12:06:02.654 [0x7f36daffd700] DEBUG - Audio Stream: 455292, Subtitle Stream: -1
May 14, 2021 12:06:02.655 [0x7f370ffff700] DEBUG - Completed: [192.168.1.30:57449] 200 GET /hubs/promoted?contentDirectoryID=8&pinnedContentDirectoryID=4%2C3%2C9%2C8%2C13%2C20%2C12%2C18%2C10%2C11%2Cplaylists%2C23%2C26%2C27%2C22%2C29&includeMeta=1&excludeFields=summary&count=12&includeGames=1&includeStations=1&includeLibraryPlaylists=1&includeRecentChannels=1&excludeContinueWatching=1 (24 live) TLS GZIP 172ms 6911 bytes (pipelined: 1)
May 14, 2021 12:06:02.668 [0x7f370effd700] DEBUG - HTTP/1.1 (0.1s) 200 response from GET https://plex.tv/updater/products/5/check.xml?build=linux-x86_64&channel=0&distribution=debian&version=1.22.3.4523-d0ce30438 (reused)
May 14, 2021 12:06:02.669 [0x7f370effd700] INFO - AutoUpdate: no updates available
May 14, 2021 12:06:02.669 [0x7f370ffff700] DEBUG - Completed: [192.168.1.30:57447] 200 PUT /updater/check?download=0 (24 live) TLS GZIP 109ms 320 bytes (pipelined: 13)
May 14, 2021 12:06:02.692 [0x7f370f7fe700] DEBUG - Auth: authenticated user 1 as [redacted]
May 14, 2021 12:06:02.693 [0x7f36fdffb700] DEBUG - Request: [192.168.1.30:57447 (Allowed Network (Subnet))] GET /player/proxy/poll?deviceClass=pc&protocolVersion=3&protocolCapabilities=timeline%2Cplayback%2Cnavigation%2Cmirror%2Cplayqueues&timeout=1 (24 live) TLS GZIP Signed-in Token ([redacted])
May 14, 2021 12:06:02.693 [0x7f36fdffb700] DEBUG - Content-Length is -1 (of total: -1).
May 14, 2021 12:06:04.540 [0x7f370f7fe700] DEBUG - Completed: [192.168.1.30:57405] 200 GET /tv.plex.providers.epg.cloud:9/hubs/discover?promoted=1&includeTypeFirst=1&contentDirectoryID=tv.plex.providers.epg.cloud%3A9&pinnedContentDirectoryID=tv.plex.providers.epg.cloud%3A9&includeMeta=1&excludeFields=summary&count=12&includeGames=1&includeStations=1&includeLibraryPlaylists=1&includeRecentChannels=1&excludeContinueWatching=1 (23 live) TLS GZIP 2073ms 6565 bytes (pipelined: 4)
May 14, 2021 12:06:05.583 [0x7f36ba7fc700] DEBUG - NetworkServiceBrowser: PLAYER arrived: 127.0.0.1
May 14, 2021 12:06:05.911 [0x7f370f7fe700] DEBUG - Auth: authenticated user 1 as [redacted]
May 14, 2021 12:06:05.911 [0x7f36daffd700] DEBUG - Request: [192.168.1.71:41416 (Allowed Network (Subnet))] GET /video/:/transcode/universal/start.m3u8?audioBoost=100&autoAdjustQuality=0&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=157248&mediaIndex=0&offset=0.000&partIndex=0&path=%2Ftv.plex.providers.epg.cloud%3A9%2Fmetadata%2Fplex%253A%252F%252Fepisode%252F5fc6f6c73f45c6002eaa1ea7&protocol=hls&session=e5aca21146500982-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160 (22 live) TLS GZIP Signed-in Token ([redacted])
May 14, 2021 12:06:05.911 [0x7f36daffd700] DEBUG - [Transcode] Found session GUID of e5aca21146500982-com-plexapp-android in session start.
May 14, 2021 12:06:05.913 [0x7f36daffd700] DEBUG - [Transcode] TranscodeUniversalRequest: using augmented profile Android
May 14, 2021 12:06:05.913 [0x7f36daffd700] DEBUG - [Transcode] Downloading document http://127.0.0.1:32400/tv.plex.providers.epg.cloud:9/metadata/plex%3A%2F%2Fepisode%2F5fc6f6c73f45c6002eaa1ea7?includeBandwidths=1&offset=0.000&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=e5aca21146500982-com-plexapp-android
May 14, 2021 12:06:05.913 [0x7f36daffd700] DEBUG - [Transcode] Auth: authenticated user 1 as [redacted]
May 14, 2021 12:06:05.923 [0x7f36daffd700] DEBUG - [Transcode] Streaming Resource: Attempting to create AdHoc transcode session e5aca21146500982-com-plexapp-android
May 14, 2021 12:06:05.923 [0x7f36daffd700] ERROR - [Transcode] MDE: No part decision to choose from
May 14, 2021 12:06:05.923 [0x7f36daffd700] DEBUG - [Transcode] MDE: received PLEX_PROTOCOL_ANY from client, but could not determine best protocol. Defaulting to HTTP
May 14, 2021 12:06:05.923 [0x7f36daffd700] DEBUG - [Transcode] MDE: analyzing media item 29577
May 14, 2021 12:06:05.923 [0x7f36daffd700] ERROR - [Transcode] MDE: No part decision to choose from
May 14, 2021 12:06:05.923 [0x7f36daffd700] ERROR - [Transcode] Streaming Resource: Cannot make a decision because either the file is unplayable or the client provided bad data
May 14, 2021 12:06:05.923 [0x7f36daffd700] WARN - [Transcode] Failed to obtain a streaming resource for transcode of key /tv.plex.providers.epg.cloud:9/metadata/plex%3A%2F%2Fepisode%2F5fc6f6c73f45c6002eaa1ea7
May 14, 2021 12:06:05.924 [0x7f370f7fe700] DEBUG - Completed: [192.168.1.71:41416] 400 GET /video/:/transcode/universal/start.m3u8?audioBoost=100&autoAdjustQuality=0&directPlay=0&directStream=1&directStreamAudio=1&fastSeek=1&hasMDE=1&location=lan&maxVideoBitrate=200000&mediaBufferSize=157248&mediaIndex=0&offset=0.000&partIndex=0&path=%2Ftv.plex.providers.epg.cloud%3A9%2Fmetadata%2Fplex%253A%252F%252Fepisode%252F5fc6f6c73f45c6002eaa1ea7&protocol=hls&session=e5aca21146500982-com-plexapp-android&subtitleSize=100&videoBitrate=200000&videoQuality=100&videoResolution=3840x2160 (22 live) TLS GZIP 12ms 384 bytes (pipelined: 50)